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Added 18 mins ago
ST
Director of Capital, Housing & Infrastructure (Engineering/Planning) - $100K-$150K in Curve Lake, ON!
Scout Talent
AB · Alberta, Canada
- $100,000 to $150,000 CAD / year
- Full-time
…or First Nation environments, including capital planning and project delivery, infrastructure and public works operations, or Indigenous…
Added 18 mins ago
DA
Senior NPI Engineer
DART Aerospace
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…firefighting, search and rescue, military, utility, and commercial…
Added 18 mins ago
TP
Automation Specialist
Team Power Solutions
Saskatoon, SK
- Full-time
Depending on experience, lead technical work scopes, support project execution, and mentor junior team members.
Added 18 mins ago
AC
Creative Studio Operations Administrator
Air Canada
Toronto, ON
- Full-time
…and spatial design. Applying working knowledge of creative operations and sound judgment within established practices, this role independently coordinates multiple workstreams, adapts…
Added 1 hour ago
* EHS Manager *
Oerlikon
Fort Saskatchewan, AB
Lead Safety. Drive Compliance. Build a Culture of Excellence.
Added 1 hour ago
C
Security Systems Technical Lead
Convergint
Calgary, AB · CA AB Calgary
- Full-time
Job Description: Convergint is looking for a Security Technical Lead to join our amazing culture in our Calgary, AB location. As the Security Technical Lead, you will be responsible for…
Added 1 hour ago
C
Field Technical Lead - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is currently looking for a Security Field Technical Lead to join our amazing culture in our Toronto location. As a Security Field Technical Lead, you will be…
Added 1 hour ago
C
BAS Project Supervisor
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Actively participate in internal pre-bid review meetings, project turnover meetings and Operations to Service turnover meetings
Added 1 hour ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB · CA AB Fort McMurray
- Full-time
…stakeholders, support technical leads and trades personnel, coordinate project activities, and provide leadership in developing, establishing, integrating, and sustaining BAS and related…
Added 1 hour ago
C
Service Account Executive - Building Automation Systems
Convergint
Calgary, AB · CA AB Calgary
- Full-time
Mine the existing portfolio of customers that do not currently have a maintenance agreement with Convergint, and lead or partner with the existing sales team to sell the value of…
Added 1 hour ago
C
Security and Healthcare Technician
Convergint
Dartmouth, NS · CA NS Dartmouth
- Full-time
This role provides a strong growth path toward Project Foreman, Technical Project Manager, or Systems Integration Lead roles.
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 2 hours ago
FP
Payroll Manager SAP
FINTECH PROFESSIONALS CORP
Toronto, ON
- $40 to $50 CAD / hour
- Full-time
Gathers, documents, and validates business requirements for year-end and payroll changes. Works with Payroll Operations, Tax, Finance, Technology, and vendor partners to make sure…
Added 2 hours ago
AN
North America Logistics Manager
Animal Nutrition & Health Nederland B.V.
Ayr, ON
- Full-time
Lead day-to-day warehouse, transportation and imports and exports operations across North America, including distribution activities, raw material warehousing, and management of external…
Added 3 hours ago
TP
Business Development Manager
T&T Power Group
Canada
- Full-time
…responsible for identifying, developing, and securing large-scale project opportunities throughout Canada. The successful candidate will build strategic relationships with utilities, mining…
Added 3 hours ago
BM
Supervisor -Grounds Maintenance - Year Round - Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The purpose of this role is to supervise, lead and support the grounds maintenance team with various property maintenance projects across the resort. The Supervisor, Grounds Maintenance is…
Added 3 hours ago
PI
Workface Planner Lead
Phoenix Industrial Group of Companies
AB · Edmonton, AB
- Full-time
…of competing priorities, apply now to be a Workface Planner Lead with Phoenix Industrial. As a leader in Construction, Fabrication, Maintenance, and Modularization, we pride ourselves on…
Added 3 hours ago
EB
Operations Lead
Ephla Bio
Toronto, ON
- Full-time
Relevant experience: 4–8 years in project management, operations, program coordination, clinical operations, or a comparable role, ideally at a startup or fast-growing company.
Added 3 hours ago
GF
Manager, Financial Planning & Analysis
General Fusion Inc.
Richmond, BC
- Full-time
The Manager, FP&A will lead financial reporting, forecasting, and budgeting across the organization, partnering with Commercial, Operations, department leaders, and Accounting to turn…
Added 3 hours ago
B
Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
Develops and maintains relationships with operations and other BGIS teams to deliver quality and timely products.
Added 5 hours ago
B
Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
Develops and maintains relationships with operations and other BGIS teams to deliver quality and timely products.
Added 6 hours ago
3
Customer Success Program Manager
360insights
Whitby, ON
- $57,000 to $80,000 CAD / year
…partners closely with clients and internal teams to manage operations, proactively meet SLAs, and deliver exceptional support. Through strong relationship building, clear communication, and…
Added 6 hours ago
J&
Senior Manager Provincial Government Affairs (Ontario and Western Canada)
Johnson & Johnson Innovative Medicine
AB · Toronto, ON · Vancouver, BC
- Full-time
Lead evidence-based policy positions, advocacy strategies, submissions, consultation responses, briefing materials and stakeholder engagement plans.
Added 6 hours ago
MS
Digital Payload Architect
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
Translate requirements into clear payload performance parameters and maintain bidirectional traceability throughout the project lifecycle.
Added 6 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…

Sun Life

Specialist, Supplier Relationship Management

Waterloo, ON, Canada
Sun Life Waterloo King, Canada

Hybrid

Full-time

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Job details

Job type: Full-time
Workplace: Hybrid
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Location: hybrid

The Specialist, Supplier Relationship Management will report to the Manager, Supplier Relationship Management and will support the Operations team in the effective management of third-party supplier relationships. This role is responsible for monitoring supplier performance, supporting operational delivery, coordinating escalations, maintaining accurate documentation, and contributing to process improvement initiatives. The successful candidate will demonstrate strong relationship management skills, analytical capability, sound judgment, attention to detail, and clear professional communication.

What will you do?

Serve as a subject matter expert for initiatives involving new technologies, supplier service changes, process enhancements, and operational improvements.
Develop and maintain effective working relationships with suppliers, internal business partners, and Operations teams to support business objectives.
Monitor supplier performance, including service levels, quality results, KPIs, forecasts, volumes, defects, trends, and turnaround times, to identify risks and improvement opportunities.
Collect, analyze, and maintain supplier data to support scorecards, service reports, Business Review meetings, and informed business decision-making.
Collaborate with stakeholders and suppliers on production activities, including planning, scheduling, change validation, testing, issue management, and resolution.
Manage end-to-end service provider escalation intake through resolution, ensuring timely follow-up, clear communication, and appropriate action.
Support supplier contract renewals, compliance & audit activities, and related governance, security, and contractual requirements.
Lead or support special projects that improve productivity, operational efficiency, administration, automation, centralization, and service delivery.
Develop and maintain training materials, procedure documentation, and SRM system information, including access configuration, performance tracking, updates, and audit records.
Provide training and guidance to internal business partners on SRM systems, processes, and responsibilities.
Contribute to a culture of continuous improvement, knowledge sharing, customer service, quality, innovation, and collaboration.

What do you need to succeed?

Strong written and verbal communication skills, with the ability to engage professionally with stakeholders at multiple levels, suppliers, and business partners.
Proven ability to work effectively in a complex, fast-paced environment while managing competing priorities.
Demonstrated accountability, ownership, and sound judgment in managing assigned responsibilities and outcomes.
Strong client focus and collaborative approach, with the ability to build productive relationships across teams and suppliers.
Excellent critical thinking and problem-solving skills, particularly in reviewing processes, managing escalations, and resolving operational issues.
Ability to work independently, identify practical solutions, and provide clear recommendations to leadership.
Strong attention to detail, with the ability to connect detailed analysis to broader business objectives.
Experience supporting transactional print, commercial print, tax production, or comparable operational processes.
Ability to learn quickly and adapt to new processes, tools, and evolving business needs.
Proficiency with Microsoft Office applications, including Excel, PowerPoint, OneNote, and Word.

Requirements

This role requires Reliability Security Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time.
Travel to other Sun Life/Supplier offices may be required.

Assets

Advanced Excel skills or experience with reporting tools.
Supply chain certification or contract management experience, including knowledge of pricing models.
Project management skills or related experience.

Reasons why you should join us under the sun

We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential.
Internal mobility is supported by leaders who are dedicated to fueling your professional growth.
Flexible Benefits from the day you join to meet the needs of you and your family.
Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off, every five years.
We are proud to be on the 2026 Best Workplaces in Canada list by Great Place to Work.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

62,000/62 000 - 93,000/93 000

Job Category:

Procurement

Posting End Date:

18/11/2026

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More about this job

Responsibilities

The Specialist will monitor supplier performance, manage escalations, and maintain accurate documentation to support operational delivery. They will also serve as a subject matter expert for process enhancements and collaborate with internal partners to ensure business objectives are met.

Requirements

Candidates must possess strong analytical and communication skills with experience in operational processes such as transactional or commercial print. The role requires a Reliability Security Clearance and the ability to work effectively in a fast-paced, complex environment.

Skills

Performance monitoring
Data analysis
Stakeholder management
Process improvement
Contract management
Risk identification
Operational support
Communication
Critical thinking
Problem solving
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft OneNote

Benefits

Flexible benefits
Sabbatical program
Internal mobility support
Inclusive environment

Visa sponsorship

Not detected in the job text

Keywords

Operations
KPIs
Service Level Agreements
Contract Renewals
Compliance
Audit
Process Improvement
Automation
Transactional Print
Commercial Print
Tax Production
Reliability Security Clearance
Project Management
Supply Chain
Data Analysis
Scorecards
Business Review
Microsoft Office
Governance

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