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Added 13 mins ago
Préposé(e) au service à la clientèle NUIT -ACT
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Full-time
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Dietary aide
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Sun Life

Student, Business Process Analyst (Winter 2027)

Toronto, ON, Canada
Waterloo, ON, Canada
Sun Life Waterloo King, Canada

Job type: Full-time
Apply by: Oct 12, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

At Sun Life, we’re driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Job Description:

At Sun Life Financial, we work together, share common values and encourage growth and achievement. Join our talented, diverse workforce and launch a rewarding career.

Digital Business and Technology Solutions (DBTS) provides the technology and services our business partners need to help customers achieve lifetime financial security. Through innovation and collaboration, we strive to continually find new and better ways to bring value to Sun Life.

Role Summary:

We are seeking a highly motivated and detail-oriented individual to join our Enterprise Data Governance Office (EDGO) as a Business Process Analyst. In this role, you will support the design and improvement of key data governance processes including regulatory compliance, metadata management, and data quality monitoring. You’ll collaborate with stakeholders across the organization to drive lean, automated, and efficient process design while ensuring adherence to regulatory standards and best practices.

This is a fantastic opportunity to gain experience in the financial services industry while developing expertise in enterprise data governance, process design, and regulatory data practices.

What will you do?

Assist in documenting, analyzing, and optimizing business processes related to:

Regulatory data compliance (e.g., OSFI E-21, OSFI E-23)

Metadata lifecycle management

Data quality assessment and issue remediation workflows

Collaborate with data stewards, compliance officers, IT, and business units to gather requirements and map current/future-state processes

Support efforts to automate manual tasks through workflow tools and automation platforms

Contribute to development of process documentation, SOPs, and user guides

Participate in continuous improvement efforts using Lean process design

Monitor key data governance KPIs and recommend improvements based on data-driven insights

Research and evaluate processes based on data governance regulations, frameworks, and industry standards

What do you need to succeed?

Foundational understanding or interest in data governance principles (metadata, data quality, data ownership)
Interest or coursework in regulatory frameworks such as GDPR, OSFI, HIPA or SOX
Strong analytical, organizational, and problem-solving skills
Exposure to process modeling tools (e.g., Visio, Lucidchart) is a plus
Familiarity with Data Governance Collibra and Informatica Data Quality tools or willingness to learn
Proficiency in Excel; familiarity with SQL or data analysis tools is an asset
Strong communication and interpersonal skills
A mindset for efficiency, simplification, and continuous improvement
Adaptable, comfortable with ambiguity and ability to operate in a matrix environment
Strong communication skills; ability to share information in a timely manner
Able to express ideas, thoughts and information clearly
Innovative and looks for new and sometimes unconventional approaches
Able to build and maintain strong relationships across teams, departments and divisions
Able to gather information by applying approaches or styles applicable to the situation
Able to prepare and clearly present information, transfer knowledge clearly and effectively
Takes ownership of assigned project deliverables, plans activities to ensure delivery by agreed upon due dates
Can write clearly and concisely, able to present data and statistics in various formats to meet audience needs for understanding and decision making

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.

Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category:

Temporary Employee

Posting End Date:

11/10/2026

Apply About employer

More about this job

Responsibilities

The Business Process Analyst will support the design and improvement of data governance processes, including regulatory compliance and metadata management. They will collaborate with stakeholders to drive efficient process design and monitor key data governance KPIs.

Requirements

Candidates should have a foundational understanding of data governance principles and an interest in regulatory frameworks like GDPR or OSFI. Strong analytical skills, proficiency in Excel, and familiarity with process modeling tools are required for this role.

Skills

Data Governance
Business Process Analysis
Regulatory Compliance
Metadata Management
Data Quality Monitoring
Process Modeling
Visio
Lucidchart
Collibra
Informatica Data Quality
Excel
SQL
Lean Process Design
Analytical Skills
Problem-solving
Communication

Visa sponsorship

Not detected in the job text

Keywords

Business Process Analyst
Data Governance
Regulatory Compliance
Metadata Management
Data Quality
Lean
OSFI E-21
OSFI E-23
GDPR
HIPA
SOX
Visio
Lucidchart
Collibra
Informatica
SQL
Excel
Process Modeling
Data Stewardship
KPIs
SOPs
Workflow Automation
Financial Services
Enterprise Data Governance Office
Data Analysis

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