Jobs in Canada

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Added 5 hours ago
OM
Lead de pratique, Programmatique
Omnicom Media
Montreal, QC
- Full-time
…constante. Tu accompagneras les client.e.s en tant qu'expert.e sénior, tu formeras les équipes internes et externes, et tu collaboreras avec les autres leads du réseau pour bâtir des…
Added 5 hours ago
CA
Senior Data Integration Specialist
Co-operators Assurance et services financiers
Regina, SK
- Full-time
Work Model: Hybrid (2 days in office)
Added 5 hours ago
TT
Senior Geotechnical Engineer
Tetra Tech
Terrace, BC
- Full-time
Tetra Tech is adding an Senior Geotechnical Engineer to our Western Canada Engineering team based in Terrace, BC . This position is based in Terrace, BC.; however, we welcome applications…
Added 5 hours ago
CA
Senior Data Integration Specialist
Co-operators Assurance et services financiers
Mississauga, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 5 hours ago
JG
Senior Data Engineer
J&M Group
Toronto, ON
- Full-time
Strong hands-on experience building and operating AWS-based data platforms and data pipelines.
Added 5 hours ago
CA
Senior Data Integration Specialist
Co-operators Assurance et services financiers
Moncton, NB
- Full-time
Work Model: Hybrid (2 days in office)
Added 5 hours ago
CA
Senior Data Integration Specialist
Co-operators Assurance et services financiers
Laval, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 5 hours ago
CA
Senior Data Integration Specialist
Co-operators Assurance et services financiers
Montreal, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 5 hours ago
CA
Senior Data Integration Specialist
Co-operators Assurance et services financiers
Guelph, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 5 hours ago
CA
Senior Data Integration Specialist
Co-operators Assurance et services financiers
Toronto, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 5 hours ago
CA
Senior Data Integration Specialist
Co-operators Assurance et services financiers
Calgary, AB
- Full-time
Work Model: Hybrid (2 days in office)
Added 5 hours ago
L
Senior Analyst - Retail Analytics
lululemon
Vancouver, BC
- Full-time
Work is performed onsite, minimum 4 days per week.
Added 5 hours ago
CA
Senior Data Integration Specialist
Co-operators Assurance et services financiers
Burlington, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 5 hours ago
CA
Senior Data Integration Specialist
Co-operators Assurance et services financiers
Quebec, QC
- Full-time
Work Model: Hybrid (2 days in office)
Added 5 hours ago
AG
Account Manager, Social
Adelphi Group
Toronto, ON
- Full-time
Analyze performance data and deliver clear, actionable insights and recommendations
Added 5 hours ago
Sr Manager, Field Marketing
Dayforce
Toronto, ON · Ottawa, ON · Montreal, QC
Build trust and credibility with senior Sales leaders and executives, acting as a strategic marketing partner and providing clear recommendations on where marketing can have the greatest…
Added 5 hours ago
CG
Manager, Growth Enablement – Account Management
Compass Group Canada
Mississauga, ON
- Full-time
The Manager, Growth Enablement – Account Management partners with the Senior Director, Growth Enablement in translating Account Management priorities into practical strategies, tools, and…
Added 5 hours ago
S
Senior Business Analyst
Simform
Calgary, AB
- Full-time
Create process flows, wireframes, workflow diagrams, and data flow diagrams where required.
Added 5 hours ago
CC
Senior Consultant - Accounting Advisory
CrossCountry Consulting
Toronto, ON
- Full-time
…sponsors, we combine deep domain expertise with the power of data, AI, and technology to modernize workflows, drive human-centered change, and maximize transaction value. Grounded in our…
Added 5 hours ago
SL
Workforce Capacity Planning Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Are you an analytical planner who enjoys turning complex data into clear, actionable business recommendations?
Added 5 hours ago
M
Senior Business Consultant
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Are you self-motivated, constantly driving innovation and efficiency by thinking like an entrepreneur? The Senior Business Consultant role within Manulife Contact Centre could be a perfect…
Added 5 hours ago
M
Global Head of Corporate Finance, General Account
Manulife
Toronto, ON
- Full-time
The Head of Corporate Finance is a senior investment leadership role accountable for leading Manulife’s global investment-grade corporate lending activities for the General Account. The…
Added 5 hours ago
AG
Senior Manager, Commerce
Adelphi Group
Toronto, ON
- Full-time
Advise senior client stakeholders, lead executive-level business reviews, and translate performance data into clear implications, decisions, and growth recommendations.
Added 5 hours ago
Talent Consultant (HRBP) (12-month contract)
EY
Toronto, ON · AB · Calgary, AB
To qualify for the role, you must have
Added 6 hours ago
P
Financial Reporting, Senior Analyst
PepsiCo
Mississauga, ON
- Full-time
We are looking for a dynamic Financial Reporting, Senior Analyst to join our Team. In this role, the successful candidate is responsible for delivering accurate and timely financial…

Sun Life

Workforce Capacity Planning Analyst

Toronto, ON, Canada
Waterloo, ON, Canada
Sun Life Waterloo King, Canada

Full-time

Apply on sunlife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Are you an analytical planner who enjoys turning complex data into clear, actionable business recommendations?

As a Workforce Capacity Planning Analyst, you will partner with operational teams to develop forward-looking workforce plans and help leaders make evidence-based staffing decisions. You will use projected work volumes, staffing data and capacity models to identify future resource needs, analyze business constraints and recommend solutions. Success in this role requires a combination of analytical thinking, clear communication, strong stakeholder relationships and the ability to independently manage changing priorities.

What will you do?

Develop and maintain long-range workforce capacity plans, analyzing demand, headcount, attrition, shrinkage, leaves, hiring timing and other factors that affect capacity.
Translate forecasts and workforce inputs into evidence-based hiring, staffing and capacity recommendations for operational leaders.
Collect, transform and analyze capacity, supply and demand data; identify variances and trends; and assess their impact on staffing plans and key performance indicators.
Present analysis and recommendations to senior business leaders and build collaborative relationships with operational partners to support informed decision-making.
Partner with operations, forecasters and schedulers to refine plans, balance staffing needs, incorporate changing business requirements and identify opportunities for continuous improvement.

What do you need to succeed?

Experience in workforce or capacity planning, forecasting, logistics, supply chain, human resources planning, or another analytical planning function, with demonstrated ability to turn data and forecasts into forward-looking business recommendations.
Demonstrated ability to communicate complex analysis clearly, present and support recommendations with senior stakeholders, and build effective working relationships.
Ability to work independently, manage multiple priorities and respond effectively to changing or ad hoc business requests.
Experience querying and analyzing data using SQL.
Experience using Tableau to visualize data, identify insights and communicate findings to business stakeholders.

Assets

Post-secondary education in Business Administration, Statistics, Operations Research, Computer Science, Mathematics, Econometrics, or equivalent experience.
Experience using Visual Basic or other automation approaches to improve manual business processes.
Advanced Microsoft Excel skills.
Experience with workforce management software such as IEX, Genesys or Pega.
Experience working with large or complex datasets, statistical modelling, optimization or queueing theory.

What’s in it for you?

An environment of continuous learning, development and improvement.
Access to short-term assignments or “Gigs” across the organization to help you develop new skills and connections.
A collaborative and interactive team environment.
Opportunities to connect, collaborate and learn with colleagues across Sun Life.
Time off and well-being programs that support you in focusing on the moments that matter.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

62,000/62 000 - 93,000/93 000

Job Category:

Advanced Analytics

Posting End Date:

22/11/2026

Apply on sunlife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Develop and maintain long-range workforce capacity plans by analyzing demand, headcount, and operational constraints. Present evidence-based staffing recommendations to senior leadership to support informed business decision-making.

Requirements

Requires experience in workforce planning, forecasting, or analytical functions with proficiency in SQL and data visualization tools like Tableau. Strong communication skills and the ability to manage complex datasets are essential for success in this role.

Skills

Workforce capacity planning
Forecasting
Data analysis
SQL
Tableau
Microsoft Excel
Statistical modelling
Optimization
Queueing theory
Business recommendations
Stakeholder management
Capacity modeling
Visual Basic
Workforce management software
Communication

Benefits

Continuous learning and development
Short-term assignments
Time off programs
Well-being programs
Incentive plans

Visa sponsorship

Not detected in the job text

Keywords

Workforce Capacity Planning
Forecasting
SQL
Tableau
Microsoft Excel
Visual Basic
IEX
Genesys
Pega
Statistical Modelling
Optimization
Queueing Theory
Business Administration
Statistics
Operations Research
Computer Science
Mathematics
Econometrics
Data Analysis
Capacity Modeling
Staffing
Attrition
Shrinkage
Key Performance Indicators
Supply Chain
Logistics
Human Resources Planning
Analytical Planning
Business Intelligence
Hybrid Work

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Jobs in Canada