Jobs in Canada

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Added 2 hours ago
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Senior Business Systems Analyst
Cogniify
Vancouver, BC · Greater Vancouver, BC
- Full-time
Cogniify is hiring a Senior Business Systems Analyst to support infrastructure and developer platform initiatives. You will work closely with platform engineering, DevOps, security,…
Added 4 hours ago
GC
Senior Cyber Defense Operations Analyst
Game Companies
Vancouver, BC
- Full-time
Epic's Security Operations Center protects one of the world's largest player communities, along with the people, infrastructure, and technology that support it. As a Senior CDO Analyst, you…
Added 4 hours ago
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Senior Business Analyst
TRM Technologies Inc.
Ottawa, ON
- Contract
Location Ottawa Language English Required Security Clearance Secret Security Clearance Required
Added 4 hours ago
TT
Senior Data Analyst
TRM Technologies Inc.
Ottawa, ON
- Contract
We're seeking a Senior Data Analyst for a contract running December 2026 to November 2027. The ideal candidate must hold a valid Government of Canada security clearance at Reliability…
Added 4 hours ago
TT
Senior Quality Assurance Analyst
TRM Technologies Inc.
Ottawa, ON
- Contract
We're seeking a Senior Quality Assurance Analyst for a contract running December 2026 to November 2027. The ideal candidate must hold a valid Government of Canada security clearance at…
Added 7 hours ago
GC
Senior Cyber Defense Operations Analyst
Game Companies
Montreal, QC
- Full-time
Epic's Security Operations Center protects one of the world's largest player communities, along with the people, infrastructure, and technology that support it. As a Senior CDO Analyst, you…
Added 7 hours ago
SM
RQ11834 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 9 hours ago
MA
IAM RBAC Business Solution Analyst Lead
Marsh Agency
Toronto, ON
- Full-time
…and business teams to improve access governance, strengthen security, and make access management more efficient and…
Added 9 hours ago
SI
SOC Analyst
Spait Infotech
Canada
- Full-time
Monitor security alerts and events through SIEM tools.
Added 9 hours ago
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Business Systems Analyst, Clinical Informatics
Michael Garron Hospital
Toronto, ON
- Full-time
The Business Systems Analyst, in partnership with other members of the Information technology team, is responsible for system/operational maintenance, project implementations and end user…
Added 9 hours ago
AC
CRM & CDP Technical - Integration Analyst
Air Canada Vacations
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 10 hours ago
IW
Senior Specialist Software Engineering
IG Wealth Management
ON · Ontario, Canada
- Full-time
Uses approved AI tools to assist with coding/refactoring and code-quality checks while retaining accountability for correctness and security
Added 10 hours ago
IW
Senior Specialist Software Engineering
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Uses approved AI tools to assist with coding/refactoring and code-quality checks while retaining accountability for correctness and security
Added 11 hours ago
FN
We are hiring an Associate Analyst, Commercial Funding!
First National Financial LP
Toronto, ON · East York, ON
- Full-time
The Associate Analyst plays a key support role within the Commercial Funding Department, contributing to the smooth and efficient execution of funding activities. This position is ideal for…
Added 11 hours ago
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Workforce Capacity Planning Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 12 hours ago
F
Service Desk Analyst
Fasken
Vancouver, BC
- Full-time
…needs in person, remotely, via phone call, chat, email, etc.; Analyst must be calm, patient, empathetic, and responsive, ensuring a positive experience for users to build relationships and…
Added 12 hours ago
H
Technical Support Analyst
Hays
ON · Kenora, ON
- Full-time
…company is committed to responsive service, strong information-security practices and building trusted, long-term client…
Added 12 hours ago
CRM & CDP Technical - Integration Analyst
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 12 hours ago
Senior Product Manager, AI SOC
eSentire
Canada
…Today, that means pioneering the future of AI-powered, human-led…
Added 13 hours ago
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Cybersecurity Operations Analyst
BRP
Valcourt, QC
- Full-time
The Cybersecurity Operations Analyst is responsible for monitoring, detecting, investigating, and responding to cybersecurity threats across the organization’s IT environment. This role…
Added 13 hours ago
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Senior Vulnerability Management Analyst
BRP
Montreal, QC
- Full-time
…business priorities and regulatory requirements. The Senior Analyst partners with infrastructure, cloud, application, and security teams to drive remediation efforts, improve security…
Added 13 hours ago
C
Senior Compliance Analyst, Canada
Crypto.com
Canada
- Full-time
We are seeking a highly motivated Compliance Senior Analyst to join our team. This role will help maintain and continuously enhance our Canadian compliance program as the business grows in…
Added 14 hours ago
D-
Analyste Cybersécurité Senior
DELAN - IT Talent Solutions
Montreal, QC
- Full-time
Bilinguisme (Français requis, Anglais fonctionnel) · Bilingualism (French required, English functional)
Added 14 hours ago
J
Senior Maintenance Manager
JLL
Edmonton, AB
- Full-time
Thinks big! Proficient data analyst and new processes developer/adapter.
Added 14 hours ago
C
Power BI Developer
Capgemini
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Summary requires 2 to 3 days per week in North York, Ontario

Sun Life

Workforce Capacity Planning Analyst

Toronto, ON, Canada
Waterloo, ON, Canada
Sun Life Waterloo King, Canada

Full-time

Apply on sunlife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Are you an analytical planner who enjoys turning complex data into clear, actionable business recommendations?

As a Workforce Capacity Planning Analyst, you will partner with operational teams to develop forward-looking workforce plans and help leaders make evidence-based staffing decisions. You will use projected work volumes, staffing data and capacity models to identify future resource needs, analyze business constraints and recommend solutions. Success in this role requires a combination of analytical thinking, clear communication, strong stakeholder relationships and the ability to independently manage changing priorities.

What will you do?

Develop and maintain long-range workforce capacity plans, analyzing demand, headcount, attrition, shrinkage, leaves, hiring timing and other factors that affect capacity.
Translate forecasts and workforce inputs into evidence-based hiring, staffing and capacity recommendations for operational leaders.
Collect, transform and analyze capacity, supply and demand data; identify variances and trends; and assess their impact on staffing plans and key performance indicators.
Present analysis and recommendations to senior business leaders and build collaborative relationships with operational partners to support informed decision-making.
Partner with operations, forecasters and schedulers to refine plans, balance staffing needs, incorporate changing business requirements and identify opportunities for continuous improvement.

What do you need to succeed?

Experience in workforce or capacity planning, forecasting, logistics, supply chain, human resources planning, or another analytical planning function, with demonstrated ability to turn data and forecasts into forward-looking business recommendations.
Demonstrated ability to communicate complex analysis clearly, present and support recommendations with senior stakeholders, and build effective working relationships.
Ability to work independently, manage multiple priorities and respond effectively to changing or ad hoc business requests.
Experience querying and analyzing data using SQL.
Experience using Tableau to visualize data, identify insights and communicate findings to business stakeholders.

Assets

Post-secondary education in Business Administration, Statistics, Operations Research, Computer Science, Mathematics, Econometrics, or equivalent experience.
Experience using Visual Basic or other automation approaches to improve manual business processes.
Advanced Microsoft Excel skills.
Experience with workforce management software such as IEX, Genesys or Pega.
Experience working with large or complex datasets, statistical modelling, optimization or queueing theory.

What’s in it for you?

An environment of continuous learning, development and improvement.
Access to short-term assignments or “Gigs” across the organization to help you develop new skills and connections.
A collaborative and interactive team environment.
Opportunities to connect, collaborate and learn with colleagues across Sun Life.
Time off and well-being programs that support you in focusing on the moments that matter.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

62,000/62 000 - 93,000/93 000

Job Category:

Advanced Analytics

Posting End Date:

22/11/2026

Apply on sunlife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Develop and maintain long-range workforce capacity plans by analyzing demand, headcount, and operational constraints. Present evidence-based staffing recommendations to senior leadership to support informed business decision-making.

Requirements

Requires experience in workforce planning, forecasting, or analytical functions with proficiency in SQL and data visualization tools like Tableau. Strong communication skills and the ability to manage complex datasets are essential for success in this role.

Skills

Workforce capacity planning
Forecasting
Data analysis
SQL
Tableau
Microsoft Excel
Statistical modelling
Optimization
Queueing theory
Business recommendations
Stakeholder management
Capacity modeling
Visual Basic
Workforce management software
Communication

Benefits

Continuous learning and development
Short-term assignments
Time off programs
Well-being programs
Incentive plans

Visa sponsorship

Not detected in the job text

Keywords

Workforce Capacity Planning
Forecasting
SQL
Tableau
Microsoft Excel
Visual Basic
IEX
Genesys
Pega
Statistical Modelling
Optimization
Queueing Theory
Business Administration
Statistics
Operations Research
Computer Science
Mathematics
Econometrics
Data Analysis
Capacity Modeling
Staffing
Attrition
Shrinkage
Key Performance Indicators
Supply Chain
Logistics
Human Resources Planning
Analytical Planning
Business Intelligence
Hybrid Work

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Work requirements

Jobs in Canada