Manager, Rental Operations
- Burnaby, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Experience
- Minimum of 5 years of experience working in a camera rental house, including 2-3 years’ Technician experience
- Posting language
- English
- Posted
Original job description
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Responsibilities:
- Manage a team of skilled technical and floor staff to oversee and ensure success in the Camera operation
- Liaise with Director, Technical & Floor Operations regarding technical and floor-related operations
- Liaise with client services team to manage preps, vendor demos and in-house tests
- Ensure quality of equipment and service
- Design and implement procedures and workflows to streamline productivity
- Troubleshoot and provide solutions for issues in-house, remotely and on-set
- Be available and on-call for all customer and co-worker questions and concerns
- Provide technical assistance to other departments
- Travel locally and nationally when needed to assist in department success
- Work closely with regional managers
- Foster strong relationships with clients and industry contacts
- Assist Inventory department with accuracy and maintenance of inventory database
- Assist in the hiring of new employees
- Perform annual employee reviews and monthly check-ins
- Other duties as required
Requirements:
- Minimum of 5 years of experience working in a camera rental house, including 2-3 years’ Technician experience
- In-depth knowledge of cinema camera systems (e.g., ARRI, RED, SONY), optics (e.g., Hawk/Vantage, Angenieux, Zeiss, Leitz, Cooke) and all camera support accessories
- Exceptional customer service and interpersonal skills
- Superior organizational skills, able to multitask and self-direct
- Previous experience supervising staff, in relation to directing their workflow and promoting growth
- Ability to delegate among the team
- Ability to make independent judgement
- Proven ability to show leadership in stressful and high-pressure situations
- Ability and willingness to work flexible hours/shifts when needed
Base Pay Range
83,746.00 - 115,151.30Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Health, Dental, Vision, Life Insurance
Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days
Leading wages
Tuition Reimbursement
RRSP Matching
Tool and Boot Allowance
Career development and advancement
Employee Assistance Program
Sunbelt Rentals supports service members. Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

Engaging for Life represents our commitment to looking out for one another and keeping safety at the heart of our work.
More about this job
Responsibilities
Manage a team of technical and floor staff to ensure the success of camera operations and equipment quality. Liaise with internal departments and clients to streamline workflows, troubleshoot issues, and maintain inventory accuracy.
Requirements
Requires a minimum of 5 years of experience in a camera rental house, including at least 2 years in a technician role. Candidates must possess in-depth knowledge of cinema camera systems and optics, along with proven leadership and supervisory skills.
Skills
- Camera Operations
- Technical Troubleshooting
- Staff Supervision
- Inventory Management
- Workflow Design
- Customer Service
- Cinema Camera Systems
- Optics
- Leadership
- Project Management
- Vendor Relations
- Equipment Maintenance
- Interpersonal Skills
- Organizational Skills
- Multitasking
- Delegation
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Enhanced Vacation Time
- Paid Sick Days
- Tuition Reimbursement
- RRSP Matching
- Tool Allowance
- Boot Allowance
- Employee Assistance Program
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Customer Service & Support
- Logistics
- Creative & Media
- Construction
Keywords
- Camera Rental
- ARRI
- RED
- SONY
- Optics
- Hawk
- Vantage
- Angenieux
- Zeiss
- Leitz
- Cooke
- Inventory Database
- Technical Operations
- Floor Operations
- Vendor Demos
- Equipment Maintenance
- Workflow Optimization
- Cinema Equipment
- Rental Operations
- Staff Management