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Added 2 mins ago
EB
AV & Event Production Engineer
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
Support front-of-room facilitation and, when required, act as master of ceremonies or stage coordinator to introduce segments, maintain event flow, and hand microphones to speakers or…
Added 13 mins ago
EC
Coordinator, Recruitment
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Full-time
The Staffing Team in Human Resources is seeking a Recruitment Coordinator to join them! The Recruitment Coordinator manages and coordinates all administrative functions for the recruitment…
Added 15 mins ago
H
Project Coordinator
Hays
Toronto, ON · North York, ON
- Contract
Bilingual Project Coordinator - Pharmacy Operations
Added 15 mins ago
BC
Administrative Assistant
Bantrel Co.
Calgary, AB
- Full-time
Minimum 4 years of experience in an Administrative Assistant, Administrative Coordinator, Travel Coordinator, or similar administrative support role.
Added 17 mins ago
UO
Clinical Research Coordinator
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital (BCWH)
- $4,845.17 to $5,713.66 CAD / month
- Full-time
Michael Cuccione Childhood Cancer Research Program | Department of Paediatrics
Added 32 mins ago
Hub coordinator (6 Months Contract)
HelloFresh
Calgary, AB
Reporting directly to the Hub Manager, the Hub Coordinator will participate in scheduling on road delivery operations and providing front-line leadership. You will help execute the…
Added 32 mins ago
BC
Administrative Assistant
Bantrel Co.
Calgary, AB
- Full-time
Minimum 4 years of experience in an Administrative Assistant, Administrative Coordinator, Travel Coordinator, or similar administrative support role.
Added 34 mins ago
CR
Coodinator - HELP
Canadian Red Cross
BC · British Columbia, Canada
- Full-time
Title : Coordinator, Health Equipment Loan Program
Added 34 mins ago
CR
Program Coordinator
Canadian Red Cross
Medicine Hat, AB
- Full-time
The coordinator will work for the Health Equipment Loan Program (HELP) in Medicine Hat. The coordinator is essential in assisting with the planning and coordination of programs and service…
Added 34 mins ago
BC
Recreation Facility Staff
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Assist with coordinating facility and program bookings and maintaining data entry records
Added 38 mins ago
CO
Fitness Floor Staff
City of Brampton
Brampton, ON
- Temporary
This position reports to the Recreation Programmer and/or Recreation Coordinator. You will be responsible to supervise the fitness floor, deliver high quality fitness experiences and…
Added 38 mins ago
EB
AV & Event Production Engineer
EQ Bank
Toronto, ON
- Full-time
Support front-of-room facilitation and, when required, act as master of ceremonies or stage coordinator to introduce segments, maintain event flow, and hand microphones to speakers or…
Added 41 mins ago
Clinical Extern - Professional Practice Office
CAMH
Toronto, ON
…Reporting to the manager of the Nursing Innovation & Transition Program, the Clinical Extern is an unregulated health care provider working within a changing environment and…
Added 41 mins ago
Service Coordinator
Laura Canada
Delta, BC · Tsawwassen, BC
Added 53 mins ago
K
People & Workplace Coordinator (12 Month Contract)
Knix
Toronto, ON
- $55,000 to $65,000 CAD / year
- Contract
The People & Workplace Coordinator supports the day-to-day administration of our People function and the smooth operation of our HQ workplace.
Added 53 mins ago
GT
Project Coordinator - Governance Documentation
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $35 to $40 CAD / hour
- Contract
The Intermediate Project Coordinator will provide administrative and project governance support across corporate real estate projects. The initial focus will be supporting the closeout of a…
Added 58 mins ago
K
People & Workplace Coordinator (12 Month Contract)
Knix
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
- Contract
The People & Workplace Coordinator supports the day-to-day administration of our People function and the smooth operation of our HQ workplace.
Added 59 mins ago
B
Project Governance Coordinator
BeachHead
Toronto, ON
- $41.19 to $49.43 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Project Governance Coordinator. The successful candidate will provide essential administrative and governance support…
Added 1 hour ago
GC
Industrial Safety Medic (Casual)
Glencore Canada
Elkford, BC
- Full-time
Do you enjoy a fast-paced environment? Reporting to the Coordinator, Safety & Loss Control, the Industrial Safety Medic is responsible for matters related to health, safety, and site…
Added 1 hour ago
IP
Maintenance and Preservation Coordinator
Integrated Power Services
SK · Saskatchewan, Canada
- $35 to $45 CAD / hour
- Full-time
The Maintenance and Preservation Coordinator will have the responsibility for supporting the Asset Management Supervisor with the development and execution of preservation activities for…
Added 1 hour ago
LJ
#2026-OSM38-Outreach Support Mentor
Life's Journey Inc.
Winnipeg, MB
- Full-time
…to the participants of the Outreach or Spectrum Connections program ensuring all program requirements are consistently being met. The Outreach Support Mentor will work alongside the Drop in…
Added 1 hour ago
Client Service Coordinator I
Bayshore
Mississauga, ON
…achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from…
Added 1 hour ago
VC
Project Coordinator (Transmission Line Construction)
Valard Construction
Markham, ON
- Full-time
Our Transmission group is currently looking to add a Project Coordinator to our growing team, based in Markham, ON.
Added 1 hour ago
VC
Project Quality Lead
Valard Construction
AB · Edmonton, Alberta
- Full-time
…installations and effectively implementing Valard’s Quality Program and Quality Management System and compiling Progressive Turnover…
Added 1 hour ago
FI
Relationship Coordinator - 12 month contract
Flextrack Inc
Canada
- Contract
Flextrack is a Contingent Workforce Services Firm specializing in Vendor Management Systems (VMS). As our Relationship Coordinator you will be a key component of Flextrack’s delivery to its…

Sunbelt Rentals, Inc.

Strategic Customer Coordinator

Oshawa, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Strategic Customer Coordinator

Sunbelt’s Strategic Customer Coordinator is equipped for success so we can make it happen for our customers.

The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items. This position is considered the one centralized point of contact for these accounts and does whatever is necessary to satisfy the customer’s needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers.

Position Responsibilities:

Provides responsive, exemplary customer service to Strategic Customers, both current and potential customers, regardless of the reason for contacting Sunbelt Rentals
Responds to customer inquiries quickly and courteously via phone, email or chat, as needed
Handles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-ups
Sourcing equipment throughout the Sunbelt network, coordinating deliveries, monitoring invoices, reviewing on-rent weekly for targeted customer base, mediation of invoice disputes and other account maintenance issues as required
Goes above and beyond to find innovative solutions to satisfy the customer’s needs
Always displays a positive and enthusiastic attitude with our customers
Clearly and concisely communicates the actions being taken to satisfy the customer’s needs
Follows communication procedures, guidelines and policies
Improves marketing strategies and customer follow-up by logging each incoming phone call and categorizing each call appropriately in the Customer Relationship Management (CRM) program or similar program used for that purpose
Continue to enhance knowledge about Sunbelt’s equipment to better provide for customers
Commitment to utilize applications to provide continued service to customers
Works closely with the Team Leader and/or Manager to ensure proper customer service is being delivered
Other duties as assigned by the Team Leader and/or Manager

Education or experience that prepares you for success:

Previous experience in a customer service role
Equipment rental or construction industry experience preferred
Wynne software experience preferred

Knowledge/Skills/Abilities you may rely on:

Construction equipment knowledge
Customer service ethic and positive approach
Excellent interpersonal, written and oral communication skills
Effective listening skills and the ability to ask probing questions and understand concerns
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Must possess a professional, friendly attitude and strong telephone handling skills to be able to quickly develop a rapport with customers over the phone
Must be a strong team player and enjoy supporting others to “get things done”
Must display a positive, enthusiastic, helpful and professional attitude at all times
Working knowledge of Sunbelt’s point of sale system (Wynne) preferred

Safety is key to our culture:
The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

Other job titles may include: Customer Representative, Customer Service Representative, Account Representative, Account Manager, Inside Sales Representative, Customer Service Agent, Customer Service Rep

Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range

23.35 - 32.09

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

Health, Dental, Vision, Life Insurance
Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days
Leading wages
Tuition Reimbursement
RRSP Matching
Tool and Boot Allowance
Career development and advancement
Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.


Position is for an existing vacancy



Engaging for Life represents our commitment to looking out for one another and keeping safety at the heart of our work.

Apply About employer

More about this job

Responsibilities

Serve as the centralized point of contact for strategic customers, responding to inquiries and resolving complaints professionally across phone, email, and chat. Process orders and cancellations, source equipment, coordinate deliveries and pickups, monitor invoices, maintain accounts, and record customer interactions in the CRM.

Requirements

Previous customer service experience is expected, while equipment rental or construction industry experience and Wynne software experience are preferred. Candidates should have strong communication, listening, telephone, teamwork, and organizational skills, a positive customer-focused attitude, and the ability to manage multiple priorities in a fast-paced environment; the role also involves physical tasks such as lifting 25 pounds or more.

Skills

Customer Service
Construction Equipment Knowledge
Equipment Sourcing
Order Processing
Complaint Resolution
Account Maintenance
Invoice Dispute Resolution
Written Communication
Oral Communication
Active Listening
Telephone Handling
Multitasking
Adaptability
Teamwork
Equipment Rental

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Enhanced Vacation Time
Paid Sick Days
Tuition Reimbursement
RRSP Matching
Tool And Boot Allowance
Career Development And Advancement
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Strategic Customers
Customer Service
Equipment Rental
Construction Equipment
Industrial Equipment
Equipment Sourcing
Order Processing
Service Calls
Equipment Deliveries
Equipment Pickups
Invoice Monitoring
Invoice Disputes
Account Maintenance
CRM
Wynne Software
Point Of Sale System
Phone Support
Email Support
Chat Support
Complaint Resolution
Customer Follow-Up
Construction Industry
Multitasking
Teamwork
Safety

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