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Added 8 mins ago
M
Director, Product & Growth
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…management of an assigned product portfolio. The role translates customer, market and business insight into a focused portfolio strategy, investment roadmap and commercialization plan that…
Added 24 mins ago
D
Customer Care Representative
Dynacare
Ottawa, ON · Brampton, ON
- Contract
Are YOU our next Customer Care Representative?
Added 53 mins ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal
Added 53 mins ago
M
Director, Product & Growth
Manulife
Toronto, ON
- Full-time
…management of an assigned product portfolio. The role translates customer, market and business insight into a focused portfolio strategy, investment roadmap and commercialization plan that…
Added 53 mins ago
SR
Bilingual Inside Sales Representative
STRIVE Recruitment Inc.
Montreal, QC
- $65,000 to $85,000 CAD / year
- Full-time
…Atlantic Canada. This organization is known for its one-stop, customer-first approach and its ability to deliver high-quality stainless-steel products through advanced processing…
Added 53 mins ago
SR
Strategic Customer Coordinator
Sunbelt Rentals, Inc.
Oshawa, ON
- Full-time
Other job titles may include: Customer Representative, Customer Service Representative, Account Representative, Account Manager, Inside Sales Representative, Customer Service Agent,…
Added 53 mins ago
Inside Sales
Nucor Rebar Fabrication
Montreal, QC
The role of the Inside Sales Representative is to actively participate as a member of the division's team to ensure the efficient processing of customer orders and delivery of exceptional…
Added 1 hour ago
RC
Associate Investment Advisor
Research Capital Corporation
Toronto, ON · North York, ON
- Full-time
Coordinate with admin team, back-office and operations teams on trade processing and transfers
Added 1 hour ago
General Labour - Order Picker
Sonepar
Windsor, ON
The General Labour/Order Picker - Warehouse Associates will be responsible for ensuring the accurate and seamless processing of incoming and outgoing shipments. The Warehouse Worker must…
Added 1 hour ago
SG
Bilingual French First Party Collector
SinglePoint Group International Inc
Toronto, ON
- Full-time
Acting as a change agent, the Bilingual French First-Party Collection Officer is responsible for accurately processing information and effectively negotiating and arranging payment terms.…
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
Toronto, ON
- $17.95 CAD / hour
- Part-time
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of…
Added 1 hour ago
RS
Material Handler Day Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Wage: $21.18 + $0.50 Day Shift Differential · Candidate must have basic level knowledge of Good Manufacturing Practice requirements, if applicable to site
Added 1 hour ago
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Customer Service Representative - Bilingual (French)
Uline
Spruce Grove, AB · Edmonton, AB · St. Albert, AB
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 1 hour ago
U
Customer Service Representative
Uline
Spruce Grove, AB · Edmonton, AB · St. Albert, AB
- Full-time
Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned…
Added 2 hours ago
GL
Financial Service Representative
goeasy Ltd.
Williams Lake, BC
- Full-time
A day in the life of a Financial Service Representative:
Added 2 hours ago
UW
Customer Service Representative
Unipharm Wholesale Drugs
Richmond, BC
- Full-time
This is a full-time, on-site role for a Customer Service Representative located in Richmond, BC. The Customer Service Representative will be responsible for providing exceptional support to…
Added 3 hours ago
Systems Support Representative
University of Toronto
Toronto, ON
Under the general direction of the Associate Director, Systems and Reporting, the Systems Support Representative (SSR) plays an important role in supporting the School of Graduate Studies…
Added 4 hours ago
GT
Cashier (Part-Time/Temporary)
Giant Tiger
AB
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 5 hours ago
DI
Financial Controller
Drake International
Alliston, ON
- $100,000 to $150,000 CAD / year
- Full-time
Manage weekly or biweekly payroll processing, reviewing payroll registers, approving payroll submissions and ensuring accurate and timely processing.
Added 12 hours ago
LH
2600002981 - Unit Clerk
Lakeridge Health
Oshawa, ON
- Full-time
Must have satisfactory performance record;
Added 12 hours ago
WS
Inside Sales Representative - B2B
WonderFil Specialty Threads
Calgary, AB
- Full-time
Role Description The Inside Sales Representative – B2B is a full-time, on-site role based in Calgary, AB. This position is responsible for managing and growing relationships with business…
Added 13 hours ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer · Must hold or be able to obtain the 433A Industrial Mechanic Millwright Certificate
Added 13 hours ago
MI
CN - Vendor Managed Inventory Specialist
MSC Industrial Supply Co.
Wawa, ON
- Full-time
Provides communication and feedback to the sales representative and supervisor as appropriate to ensure full customer satisfaction.
Added 13 hours ago
LC
Representative, Customer Service - Supply Chain
Loblaw Companies Limited
Brampton, ON
- Full-time
Join us as a Customer Service Representative in our Supply Chain Replenishment team where we bring products from our distribution centres to our grocery and pharmacy retail stores…
Added 14 hours ago
A
Regional Channel Representative - Western Region
ABB
Calgary, AB
- Full-time
The Smart Building & Smart Power Regional Channel Representative manages the operational and partner-facing side of channel business. This role handles channel operations, inventory…

Sunbelt Rentals, Inc.

Strategic Customer Coordinator

Oshawa, ON, Canada

Full-time

Apply on sunbeltrentals.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Strategic Customer Coordinator

Sunbelt’s Strategic Customer Coordinator is equipped for success so we can make it happen for our customers.

The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items. This position is considered the one centralized point of contact for these accounts and does whatever is necessary to satisfy the customer’s needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers.

Position Responsibilities:

Provides responsive, exemplary customer service to Strategic Customers, both current and potential customers, regardless of the reason for contacting Sunbelt Rentals
Responds to customer inquiries quickly and courteously via phone, email or chat, as needed
Handles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-ups
Sourcing equipment throughout the Sunbelt network, coordinating deliveries, monitoring invoices, reviewing on-rent weekly for targeted customer base, mediation of invoice disputes and other account maintenance issues as required
Goes above and beyond to find innovative solutions to satisfy the customer’s needs
Always displays a positive and enthusiastic attitude with our customers
Clearly and concisely communicates the actions being taken to satisfy the customer’s needs
Follows communication procedures, guidelines and policies
Improves marketing strategies and customer follow-up by logging each incoming phone call and categorizing each call appropriately in the Customer Relationship Management (CRM) program or similar program used for that purpose
Continue to enhance knowledge about Sunbelt’s equipment to better provide for customers
Commitment to utilize applications to provide continued service to customers
Works closely with the Team Leader and/or Manager to ensure proper customer service is being delivered
Other duties as assigned by the Team Leader and/or Manager

Education or experience that prepares you for success:

Previous experience in a customer service role
Equipment rental or construction industry experience preferred
Wynne software experience preferred

Knowledge/Skills/Abilities you may rely on:

Construction equipment knowledge
Customer service ethic and positive approach
Excellent interpersonal, written and oral communication skills
Effective listening skills and the ability to ask probing questions and understand concerns
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Must possess a professional, friendly attitude and strong telephone handling skills to be able to quickly develop a rapport with customers over the phone
Must be a strong team player and enjoy supporting others to “get things done”
Must display a positive, enthusiastic, helpful and professional attitude at all times
Working knowledge of Sunbelt’s point of sale system (Wynne) preferred

Safety is key to our culture:
The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

Other job titles may include: Customer Representative, Customer Service Representative, Account Representative, Account Manager, Inside Sales Representative, Customer Service Agent, Customer Service Rep

Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range

23.35 - 32.09

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

Health, Dental, Vision, Life Insurance
Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days
Leading wages
Tuition Reimbursement
RRSP Matching
Tool and Boot Allowance
Career development and advancement
Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.


Position is for an existing vacancy



Engaging for Life represents our commitment to looking out for one another and keeping safety at the heart of our work.

Apply on sunbeltrentals.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The Strategic Customer Coordinator serves as the primary point of contact for strategic accounts, managing equipment rentals, service requests, and order processing. They are responsible for maintaining high levels of customer satisfaction by resolving complaints, coordinating deliveries, and ensuring accurate account documentation.

Requirements

Candidates should have previous experience in a customer service role, with preference given to those with a background in the construction or equipment rental industry. Proficiency in communication, strong organizational skills, and familiarity with CRM or point-of-sale software like Wynne are highly desired.

Skills

Customer service
Construction equipment knowledge
Communication skills
Interpersonal skills
Problem solving
Telephone handling
CRM software
Wynne software
Order management
Invoice mediation
Time management
Conflict resolution
Teamwork
Active listening
Multi-tasking

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Enhanced vacation time
Paid sick days
Tuition reimbursement
RRSP matching
Tool and boot allowance
Career development
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Strategic Customer Coordinator
Equipment Rental
Construction Industry
Customer Service
CRM
Wynne Software
Order Processing
Account Management
Logistics
Invoicing
Equipment Sourcing
Communication
Problem Solving
Safety
Professionalism
Inventory Management
Service Calls
Relationship Management
Dispatch Coordination

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Work requirements

Jobs in Canada