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Added 52 mins ago
P
Diesel Truck Technician/Mechanic II (3rd-5th Year Apprentice Program)
Penske
Toronto, ON · Etobicoke, ON
- Full-time
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 52 mins ago
HR
Supervisor, Facilities - Electrical
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $49,446 to $66,330 CAD / year
- Full-time
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package…
Added 52 mins ago
HR
Supervisor, Facilities - Plumbing
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $49,446 to $66,330 CAD / year
- Full-time
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package…
Added 1 hour ago
BC
Receptionist, Hospitality Representative (11:30 a.m. - 7:30 p.m.)
Blake, Cassels & Graydon LLP
Toronto, ON
- Full-time
…the telecommunications system. The Receptionist, Hospitality Representative will also operate telephone switchboards and consoles to connect, hold and transfer telephone calls, and provide…
Added 1 hour ago
Sales Representative - Facility Services
Cintas
Toronto, ON
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 1 hour ago
RS
Material Handler II - Night shift
Ryder Supply Chain Solutions
Cornwall, ON
- Full-time
Wage: $26.27/hour + $1.25 Night shift premium · As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 1 hour ago
TC
Heavy Rental Representative
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a Heavy Rental Representative to join our team! The primary focus for the Rental Specialist is to use technical expertise to respond to our customer’s rental…
Added 1 hour ago
UR
Sales Development Program Sales Associate
United Rentals
Terrace, BC
- Full-time
Training: must live within reasonable driving distance of assigned branch and report on-site M-F
Added 2 hours ago
RS
Forklift / AGV Operator (Day shift)
Ryder Supply Chain Solutions
Caledon, ON · CAN - Caledon ON
- Full-time
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 2 hours ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal
Added 2 hours ago
SR
Strategic Customer Coordinator
Sunbelt Rentals, Inc.
Oshawa, ON
- Full-time
Sunbelt’s Strategic Customer Coordinator is equipped for success so we can make it happen for our customers.
Added 2 hours ago
GF
Customer Service Representative (Motivator) - Mount Pearl Richard Nolan and Merchant Drive
GoodLife Fitness
Mount Pearl, NL
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 2 hours ago
GF
Customer Service Representative (Motivator) - Kanata Hazeldean Mall
GoodLife Fitness
Ottawa, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 2 hours ago
GF
Customer Service Representative (Motivator) - Toronto Mount Pleasant and Davisville
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 2 hours ago
QM
Quality Inspector
Q2 Management
Woodstock, ON
- Full-time
This role is responsible for inspection and rework activities at various customer sites.
Added 3 hours ago
Electrical Sales & Project Manager
Sonepar
London, ON
…identifying local opportunities, and contributing to long-term client success within the…
Added 3 hours ago
Operations Specialist
Sonepar
Windsor, ON
…assisting branches in achieving performance, safety, inventory, and customer service…
Added 3 hours ago
General Labour - Order Picker
Sonepar
Windsor, ON
Added 3 hours ago
VF
Technical Sales Representative – Large Contracts
Viking Fire Protection Inc.
Regina, SK
- Full-time
Added 3 hours ago
RS
Material Handler Day Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Wage: $21.18 + $0.50 Day Shift Differential · Candidate must have basic level knowledge of Good Manufacturing Practice requirements, if applicable to site
Added 3 hours ago
RS
Forklift / AGV Operator (Weekends)
Ryder System, Inc.
Caledon, ON
- Full-time
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 3 hours ago
U
Customer Service Representative - Bilingual (French)
Uline
Spruce Grove, AB · Edmonton, AB · St. Albert, AB
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 3 hours ago
U
Customer Service Representative
Uline
Spruce Grove, AB · Edmonton, AB · St. Albert, AB
- Full-time
Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned…
Added 3 hours ago
KS
Field Sales Representative
Kognitive Sales Solutions
Lethbridge, AB
- Full-time
Drive brand awareness, advocacy, and new customer acquisition through meaningful one-on-one conversations
Added 3 hours ago
SL
Bilingual Proposal Coordinator
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
As the Bilingual Proposal Coordinator, you will be the primary representative of Sunlife’s Sales Enablement Proposal team. Supporting Group Benefits Business Development teams across Canada…

Sunbelt Rentals, Inc.

Strategic Customer Coordinator

Oshawa, ON, Canada

Full-time

Apply on sunbeltrentals.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Strategic Customer Coordinator

Sunbelt’s Strategic Customer Coordinator is equipped for success so we can make it happen for our customers.

The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items. This position is considered the one centralized point of contact for these accounts and does whatever is necessary to satisfy the customer’s needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers.

Position Responsibilities:

Provides responsive, exemplary customer service to Strategic Customers, both current and potential customers, regardless of the reason for contacting Sunbelt Rentals
Responds to customer inquiries quickly and courteously via phone, email or chat, as needed
Handles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-ups
Sourcing equipment throughout the Sunbelt network, coordinating deliveries, monitoring invoices, reviewing on-rent weekly for targeted customer base, mediation of invoice disputes and other account maintenance issues as required
Goes above and beyond to find innovative solutions to satisfy the customer’s needs
Always displays a positive and enthusiastic attitude with our customers
Clearly and concisely communicates the actions being taken to satisfy the customer’s needs
Follows communication procedures, guidelines and policies
Improves marketing strategies and customer follow-up by logging each incoming phone call and categorizing each call appropriately in the Customer Relationship Management (CRM) program or similar program used for that purpose
Continue to enhance knowledge about Sunbelt’s equipment to better provide for customers
Commitment to utilize applications to provide continued service to customers
Works closely with the Team Leader and/or Manager to ensure proper customer service is being delivered
Other duties as assigned by the Team Leader and/or Manager

Education or experience that prepares you for success:

Previous experience in a customer service role
Equipment rental or construction industry experience preferred
Wynne software experience preferred

Knowledge/Skills/Abilities you may rely on:

Construction equipment knowledge
Customer service ethic and positive approach
Excellent interpersonal, written and oral communication skills
Effective listening skills and the ability to ask probing questions and understand concerns
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Must possess a professional, friendly attitude and strong telephone handling skills to be able to quickly develop a rapport with customers over the phone
Must be a strong team player and enjoy supporting others to “get things done”
Must display a positive, enthusiastic, helpful and professional attitude at all times
Working knowledge of Sunbelt’s point of sale system (Wynne) preferred

Safety is key to our culture:
The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

Other job titles may include: Customer Representative, Customer Service Representative, Account Representative, Account Manager, Inside Sales Representative, Customer Service Agent, Customer Service Rep

Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range

23.35 - 32.09

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

Health, Dental, Vision, Life Insurance
Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days
Leading wages
Tuition Reimbursement
RRSP Matching
Tool and Boot Allowance
Career development and advancement
Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.


Position is for an existing vacancy



Engaging for Life represents our commitment to looking out for one another and keeping safety at the heart of our work.

Apply on sunbeltrentals.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The Strategic Customer Coordinator serves as the primary point of contact for strategic accounts, managing equipment rentals, service requests, and order processing. They are responsible for maintaining high levels of customer satisfaction by resolving complaints, coordinating deliveries, and ensuring accurate account documentation.

Requirements

Candidates should have previous experience in a customer service role, with preference given to those with a background in the construction or equipment rental industry. Proficiency in communication, strong organizational skills, and familiarity with CRM or point-of-sale software like Wynne are highly desired.

Skills

Customer service
Construction equipment knowledge
Communication skills
Interpersonal skills
Problem solving
Telephone handling
CRM software
Wynne software
Order management
Invoice mediation
Time management
Conflict resolution
Teamwork
Active listening
Multi-tasking

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Enhanced vacation time
Paid sick days
Tuition reimbursement
RRSP matching
Tool and boot allowance
Career development
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Strategic Customer Coordinator
Equipment Rental
Construction Industry
Customer Service
CRM
Wynne Software
Order Processing
Account Management
Logistics
Invoicing
Equipment Sourcing
Communication
Problem Solving
Safety
Professionalism
Inventory Management
Service Calls
Relationship Management
Dispatch Coordination

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Work requirements

Jobs in Canada