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Added 7 mins ago
SG
Client Account Manager, BPO & Contact Centre
SinglePoint Group International Inc
Toronto, ON
- Full-time
We’re looking for either an experienced Business Process Outsourcing (BPO) or contact-centre account manager, or a contact-centre operations leader ready to move into a dedicated…
Added 7 mins ago
P
Content and Product Manager
Pragmatike
Toronto, ON
- Full-time
Location: On-site (New York, Dubai, Paris or Toronto)
Added 7 mins ago
P
Digital Experience Specialist
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Toronto, ON
- Full-time
Location: On-site (New York, Dubai, Paris or Toronto)
Added 7 mins ago
P
Digital Experience Manager
Pragmatike
Toronto, ON
- Full-time
Location: On-site (New York, Dubai, Paris or Toronto)
Added 7 mins ago
HR
Integration Specialist Developer
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Toronto, ON · Greater Toronto, ON
- Other
Employment Type: Full-timeLocation: Wilson site
Added 7 mins ago
Events & Field Marketing Manager
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Vancouver, BC
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Added 21 mins ago
A
Solution Architect - CRM – Senior
Akkodis
Toronto, ON
- Contract
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Added 21 mins ago
AC
R3, Systems Training Specialist - Initiative & Opportunity
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Ottawa, ON
- Full-time
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Added 21 mins ago
UH
Project Coordinator I - Peter Munk Cardiac Centre - Quality Registry
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Toronto, ON
- Full-time
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Added 21 mins ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal
Added 21 mins ago
CE
Electrical Engineering Project Manager
Catch Engineering
Calgary, AB
- Full-time
Applicants must reside in the Calgary area
Added 21 mins ago
LS
Design Manager, Healthcare Design-Build - Permanent - 19663
LRO Staffing
Toronto, ON
- Full-time
In design-build, the Design Manager is the reason the bid price holds up once the job is on site. Our client is a design-build contractor in the Greater Toronto Area. They’re coming off a…
Added 21 mins ago
SR
Strategic Customer Coordinator
Sunbelt Rentals, Inc.
Oshawa, ON
- Full-time
…construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it…
Added 21 mins ago
Territory Manager
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AB
The Position: Reporting to the Director of Sales, the Territory Manager is an experienced business leader responsible for guiding decision-makers in sales opportunities through discovering,…
Added 21 mins ago
GF
Group Fitness Instructor - Zumba - Newmarket York Town Square
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- Part-time
Must have a relevant certification to be considered · Must have current CPR-A and AED to be considered
Added 21 mins ago
GF
Group Fitness Instructor - Cardio - Markham Birchmount and Enterprise
GoodLife Fitness
Markham, ON
- Part-time
Must have a relevant certification to be considered · Must have current CPR-A and AED to be considered
Added 21 mins ago
GF
Performance Coach - HYROX - her GoodLife Fitness Mississauga Erin Mills Town Centre - NEW CLUB
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Stays up-to-date and informed by reading communications from the Group Experience Department, General Manager, Performance Head Coach, Editor, etc., and by attending Coach Meetings when…
Added 21 mins ago
18-Assistant manager
Bain Dépôt
Halifax, NS
We are currently seeking an Assistant Manager to join our team at our Halifax location.
Added 21 mins ago
Testing Centre Information Management Specialist - App. D/Temp. Assignment (Nov. 2026 - March 2027)
Mohawk College
Hamilton, ON
Home Campus: Fennell, with travel to other campuses as required (fully on-site)
Added 36 mins ago
A
Regional Mechanical Project Engineering Specialist
Alcoa
Montreal, QC · Bécancour, QC · Baie-Comeau, QC · Deschambault, QC · CA MTR Montreal, QC
- Full-time
Reporting to the Regional Capital Projects Engineering Manager, you will support the development and execution of capital projects involving moderately complex mechanical scopes. You will…
Added 36 mins ago
AC
R3, Systems Training Specialist - Initiative & Opportunity
Algonquin College
Ottawa, ON
- Full-time
Reporting to the Manager, eLearning and Development, the incumbent provides leadership and support in the development, delivery and just-in-time support of R3 training solutions for…
Added 36 mins ago
SI
Operator, Matting
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- Full-time
Reports To: Branch Manager and/ or Field Supervisor
Added 36 mins ago
BH
Registered Nurse, Palliative Care
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Ottawa, ON
- Part-time
Reporting to the Clinical Manager, as a member of the interdisciplinary team, you will deliver safe, effective, patient-centered, ethical, and evidence-based nursing care according to scope…
Added 50 mins ago
FA
Manager, Inventory Control
FTAI Aviation
Montreal, QC
- Full-time
…priorities, dispatches tasks, holds the 3PL to standard, and is the site's escalation point into Global Supply…
Added 50 mins ago
LV
ASSISTANT MANAGER JUNIOR-EN
La Vie En Rose
Vaudreuil-Dorion, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.

Sunbelt Rentals, Inc.

Strategic Customer Coordinator

Oshawa, ON, Canada

Full-time

Apply on sunbeltrentals.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Strategic Customer Coordinator

Sunbelt’s Strategic Customer Coordinator is equipped for success so we can make it happen for our customers.

The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items. This position is considered the one centralized point of contact for these accounts and does whatever is necessary to satisfy the customer’s needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers.

Position Responsibilities:

Provides responsive, exemplary customer service to Strategic Customers, both current and potential customers, regardless of the reason for contacting Sunbelt Rentals
Responds to customer inquiries quickly and courteously via phone, email or chat, as needed
Handles customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals
Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-ups
Sourcing equipment throughout the Sunbelt network, coordinating deliveries, monitoring invoices, reviewing on-rent weekly for targeted customer base, mediation of invoice disputes and other account maintenance issues as required
Goes above and beyond to find innovative solutions to satisfy the customer’s needs
Always displays a positive and enthusiastic attitude with our customers
Clearly and concisely communicates the actions being taken to satisfy the customer’s needs
Follows communication procedures, guidelines and policies
Improves marketing strategies and customer follow-up by logging each incoming phone call and categorizing each call appropriately in the Customer Relationship Management (CRM) program or similar program used for that purpose
Continue to enhance knowledge about Sunbelt’s equipment to better provide for customers
Commitment to utilize applications to provide continued service to customers
Works closely with the Team Leader and/or Manager to ensure proper customer service is being delivered
Other duties as assigned by the Team Leader and/or Manager

Education or experience that prepares you for success:

Previous experience in a customer service role
Equipment rental or construction industry experience preferred
Wynne software experience preferred

Knowledge/Skills/Abilities you may rely on:

Construction equipment knowledge
Customer service ethic and positive approach
Excellent interpersonal, written and oral communication skills
Effective listening skills and the ability to ask probing questions and understand concerns
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Must possess a professional, friendly attitude and strong telephone handling skills to be able to quickly develop a rapport with customers over the phone
Must be a strong team player and enjoy supporting others to “get things done”
Must display a positive, enthusiastic, helpful and professional attitude at all times
Working knowledge of Sunbelt’s point of sale system (Wynne) preferred

Safety is key to our culture:
The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

Other job titles may include: Customer Representative, Customer Service Representative, Account Representative, Account Manager, Inside Sales Representative, Customer Service Agent, Customer Service Rep

Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range

23.35 - 32.09

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

Health, Dental, Vision, Life Insurance
Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days
Leading wages
Tuition Reimbursement
RRSP Matching
Tool and Boot Allowance
Career development and advancement
Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.


Position is for an existing vacancy



Engaging for Life represents our commitment to looking out for one another and keeping safety at the heart of our work.

Apply on sunbeltrentals.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The Strategic Customer Coordinator serves as the primary point of contact for strategic accounts, managing equipment rentals, service requests, and order processing. They are responsible for maintaining high levels of customer satisfaction by resolving complaints, coordinating deliveries, and ensuring accurate account documentation.

Requirements

Candidates should have previous experience in a customer service role, with preference given to those with a background in the construction or equipment rental industry. Proficiency in communication, strong organizational skills, and familiarity with CRM or point-of-sale software like Wynne are highly desired.

Skills

Customer service
Construction equipment knowledge
Communication skills
Interpersonal skills
Problem solving
Telephone handling
CRM software
Wynne software
Order management
Invoice mediation
Time management
Conflict resolution
Teamwork
Active listening
Multi-tasking

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Enhanced vacation time
Paid sick days
Tuition reimbursement
RRSP matching
Tool and boot allowance
Career development
Employee assistance program

Visa sponsorship

Not detected in the job text

Keywords

Strategic Customer Coordinator
Equipment Rental
Construction Industry
Customer Service
CRM
Wynne Software
Order Processing
Account Management
Logistics
Invoicing
Equipment Sourcing
Communication
Problem Solving
Safety
Professionalism
Inventory Management
Service Calls
Relationship Management
Dispatch Coordination

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Work requirements

Jobs in Canada