About The Company
RBC (Royal Bank of Canada) is a leading financial institution committed to delivering innovative banking solutions and exceptional client experiences. With a rich history of over a century, RBC has established itself as a trusted partner for individuals, businesses, and communities across Canada and around the world. The organization values integrity, collaboration, and excellence, fostering a culture of continuous growth and innovation. RBC's commitment to diversity and inclusion ensures a dynamic work environment that encourages diverse perspectives, enabling the bank to adapt and thrive in a rapidly changing financial landscape.
About The Role
We are seeking a talented and motivated Full Stack Developer to join our high-impact team responsible for leading RBC’s call centre and branch technology transformation. In this role, you will be instrumental in developing intelligent, conversational systems and full-stack applications that enhance client engagement across web and mobile platforms. Your expertise will help power innovative technology solutions, drive growth, and improve overall customer experience. The ideal candidate will possess a strong passion for building secure, well-tested, and scalable digital solutions, with a positive attitude and a willingness to learn. You will collaborate with cross-functional teams, manage multiple initiatives, and contribute to ongoing enterprise projects, ensuring seamless integration into RBC’s operational procedures.
Qualifications
- Bachelor’s Degree in Computer Science, Software Engineering, or a related field
- 3+ years of software development experience, including cloud services, microservices, and data analysis
- Hands-on experience with API integration and cloud-based services
- Proficiency in frontend frameworks such as React or Angular
- Server-side development experience with Node.js, Java, or Python
- Experience with automated testing frameworks and CI/CD pipelines
- Strong interpersonal and communication skills
- Knowledge of Agile methodologies and SDLC processes
Nice-to-have qualifications include experience with Large Language Models (LLMs) like GPT and OpenAI, conversational design best practices, NLP for unstructured data mining, incident handling, and observability techniques.
Responsibilities
- Manage the implementation of multiple concurrent projects with varying complexities, ensuring timely delivery and adherence to plans
- Monitor project activities, identify potential issues, conflicts, and risks; analyze and escalate as necessary
- Develop and execute comprehensive change management plans, including communication strategies
- Collaborate with cross-functional teams to define project scope, deliverables, and integration into existing processes
- Build and maintain strong relationships with business units and key stakeholders to influence project success
- Contribute to administrative activities related to program management and process improvements
- Design, develop, and maintain scalable web and mobile applications with a focus on user experience
- Integrate conversational AI components, including LLMs, into customer-facing systems
- Implement automated testing and deployment pipelines to ensure high-quality software releases
- Participate in incident management, troubleshooting, and system observability practices to maintain system reliability
Benefits
- Comprehensive Total Rewards Program including bonuses and flexible benefits
- Opportunities for professional development through coaching and leadership programs
- Work in a dynamic, collaborative, and progressive team environment
- Flexible work arrangements to support work/life balance
- Impactful work that contributes to community prosperity and client success
- Access to innovative tools and technologies to foster growth and creativity
Equal Opportunity
RBC is an equal opportunity employer committed to fostering an inclusive workplace. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and empowered to reach their full potential. We do not discriminate based on race, ethnicity, gender, age, disability, sexual orientation, or any other protected characteristic. We encourage applications from all qualified individuals and are committed to providing accommodations throughout the recruitment process.
