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Sunglass Hut

Assistant Manager

Kelowna, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Requisition ID: 952206

Store #: 002385 Sunglass Hut

Position:Full-Time

Total Rewards: Benefits/Incentive Information

At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

GENERAL FUNCTION

The Assistant Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection. .

Major Duties And Responsibilities

Ensures the Luxury Retail point-of-view is well presented when communicating with the media.
Directs and monitors all sales and operations activities of the store to ensure operating income and sales objectives are met.
Recruits and hires superior talent with experience in a luxury service environment.
Creates and maintains bench strength with a clearly defined succession plan.
Develops associates by providing clear, motivating and constructive performance feedback in a timely manner.
Accurately staffs the store to consistently deliver gracious customer service and meet sales goals.
Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development.
Recognizes associates for their performance and service.
Maintains extremely high standards of presentation and service.
Communicates the Luxury Leadership Team feedback based on business needs not wants.
Communicates trends and competition activity to the Luxury Leadership Team.
Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Set aggressive action plans.
Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.

Basic Qualifications

High School Diploma or equivalent
Sales experience
Strong financial acumen
Effective oral and written communication
Polished appearance and public communication skills
Organizational and time management
Team building and management proficiencies
Strong interpersonal skills
Critical thinking skills
Analytical and computer proficient
Detail oriented
Flexibility to work non-traditional hours including evenings and weekends

Preferred Qualifications

5+ years management experience in the luxury service industry

Pay Range: 18.25 - 0.00

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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More about this job

Responsibilities

Lead store sales and operations to achieve financial goals while delivering a high-quality luxury retail customer experience. Recruit, develop, staff, and recognize associates; maintain presentation standards; analyze business performance and trends; and communicate relevant feedback and market activity to leadership.

Requirements

A high school diploma or equivalent and sales experience are required, along with strong financial, communication, organizational, interpersonal, analytical, and team-management abilities. Candidates must be able to work non-traditional hours, including evenings and weekends; five or more years of luxury service management experience is preferred.

Skills

Sales
Financial Acumen
Oral And Written Communication
Public Communication
Organization
Time Management
Team Building
People Management
Interpersonal Skills
Critical Thinking
Analytical Skills
Computer Proficiency
Attention To Detail
Customer Service
Recruiting And Hiring
Performance Feedback

Benefits

Health Care
Retirement Savings
Paid Time Off
Vacation
Employee Discounts
Bonus
Commission

Visa sponsorship

Not detected in the job text

Keywords

Luxury Retail
Sunglasses
Store Operations
Sales Goals
Operating Income
Financial Analysis
Customer Service
Associate Development
Recruiting
Hiring
Succession Planning
Performance Feedback
Staffing
Merchandise Presentation
Public Relations
Events
Asset Protection
Business Trends
Competitive Analysis
Operating Efficiency
Action Plans
Luxury Service
Team Building
Management Development
Computer Proficiency

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