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Added 19 mins ago
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Sunglass Hut

Retail Sales Associate

Niagara-on-the-Lake, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: 1 year of previous sales or customer service experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Requisition ID: 948190

Store #: 002712 Sunglass Hut

Position:Seasonal/Temporary

Total Rewards: Benefits/Incentive Information

At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

GENERAL FUNCTION

As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.

Major Duties And Responsibilities

Promote an excellent customer experience, including but are not limited to:

Greeting and serving customers
Inform merchandisers/managers on stocking needs
Ensure all visual standards set forth by management and the company are always maintained
Problem-solve for any customer issues and loop in management for assistance

Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention
Remain up-to-date and educated on current product assortment to serve as an informed ambassador of the brand
Actively listen and act on any instructions given by management or superior as defined by management at any time
Occasionally assist with opening and closing duties as needed
Comply with professional regulations, internal rules and code of conduct set forth by the company and management
Attend and participate in occasional work meetings
Hold yourself accountable for shift punctuality and proactively communicate to manager if obstacles arise
Serve as an ambassador to the brand by leveraging your innate sensibility, style, and pre-established connection to the local and broader communities where our brands’ culture flourishes

Basic Qualifications

1 year of previous sales or customer service experience
Excellent communication and interpersonal skills
Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
Self-motivated, team player

Pay Range: 17.95 - 22.37

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Apply About employer

More about this job

Responsibilities

Deliver an exceptional shopping experience by greeting and assisting customers, resolving service issues, and providing informed guidance on products, including high-touch service for VIP clientele. Maintain visual standards and stocking needs, support store opening and closing as needed, follow management instructions and company policies, and represent the brand in the local community.

Requirements

Applicants must have at least one year of sales or customer service experience and strong communication and interpersonal skills. They should be able to multitask in a fast-paced environment, prioritize an excellent customer experience, and be self-motivated team players.

Skills

Customer Service
Sales
Communication
Interpersonal Skills
Multitasking
Problem-Solving
Product Knowledge
Teamwork
Time Management
Customer Experience
Visual Merchandising
Stocking
VIP Client Service
Brand Representation

Benefits

Health Care
Retirement Savings
Paid Time Off
Vacation
Employee Discounts
Bonus
Commission

Visa sponsorship

Not detected in the job text

Keywords

Retail Sales
Sunglasses
Customer Experience
Customer Service
Sales
Brand Loyalty
Product Knowledge
Visual Standards
Merchandising
Stocking
VIP Clientele
Problem-Solving
Communication
Interpersonal Skills
Multitasking
Teamwork
Opening And Closing Duties
Brand Representation
Retail Store Operations
Fashion Eyewear

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