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Added 3 hours ago
BS
Bilingual Operations Administrator
Bilingual Source
Mississauga, ON
- $84,000 to $87,000 CAD / year
- Full-time
Our client, an established organization in the healthcare sector, is looking for a Bilingual Operations Administrator to support its Canadian operations in Mississauga, Ontario.
Added 8 hours ago
EM
Office Administrator (Entry Level)
Evertz Microsystems Limited
Burlington, ON
- Full-time
We are seeking a reliable, organized, and proactive Office Administrator to join our team. Administrators are vital to the success of our business model, playing a key role in both internal…
Added 9 hours ago
CA
Account Executive - Emerging & Commercial Acc
CloudKettle, a Bell Canada company
Toronto, ON
- Full-time
…serving as a trusted advisor to key stakeholders, unlocking new project revenue within existing accounts, and building a growing book of business via new logo…
Added 15 hours ago
GD
Dental Administrator
Gladstone Dental Centre
Halifax, NS
- Full-time
Ability to support training activities such as onboarding new administrative team members and assisting with process updates.
Added 19 hours ago
AH
Office Coordinator
Assisting Hands of Ottawa
Ottawa, ON
- $22 to $26 CAD / hour
- Full-time
Added 20 hours ago
C
Total Rewards Administrator - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Part-time
Our Business Support Centre is looking for an Entry Level Total Rewards Administrator to join our team at our Red Deer Location.
Added 22 hours ago
FL
Talent Acquisition & HR Manager
Falco Logistics
Toronto, ON · North York, ON
- Full-time
…plus performance incentives. This is not an entry-level or HR administrator role, so please apply only if you meet these…
Added 22 hours ago
SD
Store Administrator, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
…loyalty program, we’re caring and supporting our customers in new ways every…
Added 1 day ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client…
Added 1 day ago
MI
Associate Project Manager and Consultant
Micronetbd Inc
Toronto, ON
- Full-time
…and DocuSign Consulting Partner, headquartered in Hamilton, New Jersey, with an office in Toronto. Our team leads legal technology implementations for US law firms, including Filevine…
Added 1 day ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
…facilitating continuity of nursing care. Advises the PM (or on-call Administrator) of any urgent patient care issues or…
Added 1 day ago
REGIONAL PARTNER AND LEARNING MANAGER-WESTERN CANADA
United Services Group
Maple Ridge, BC · Langley (District), BC · Abbotsford, BC · Burnaby, BC · Surrey, BC · Vancouver, BC · Richmond, BC · Langley, BC
onboarding new Partners/Employees effectively and continue to manage their
Added 1 day ago
GS
IT Operations Lead
Giatec Scientific Inc.
Ottawa, ON
- Full-time
- Bring new ideas to leadership as AI for IT operations evolves
Added 1 day ago
PV
Permanent part-time (3 hrs and 45 min per day) HR and Payroll Administrator
Prairie Valley School Division
Canada
- Part-time
…communities, we invite you to apply for the HR and Payroll Administrator position at Education Centre in Regina. This is a permanent 50% position that will commence as soon as…
Added 1 day ago
S
DCN HR Administrator
SLB
Calgary, AB
- Full-time
SLB is seeking a motivated HR Administrator to support our Data Center infrastructure solutions business.
Added 1 day ago
WS
Marketing Administrator
Wolf Steel Ltd
Barrie, ON
- Full-time
Job Purpose: The key responsibilities of Napoleon’s Marketing Administrator include administering and maintaining various software services, such as Napoleon’s COOP, PIM and DAM platforms.…
Added 1 day ago
B
Facility Manager III
BGIS
Mississauga, ON
- Full-time
…innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client…
Added 1 day ago
HC
Real Estate Lease Administrator
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
The Real Estate Lease Administrator provides administrative and operational support to the Facilities & Real Estate team. This role is responsible for lease administration, landlord and…
Added 1 day ago
S
DCN HR Administrator
SLB
Calgary, AB
- Full-time
SLB is seeking a motivated HR Administrator to support our Data Center infrastructure solutions business.
Added 1 day ago
KB
Contractor Sales Administrator
Kent Building Supplies
Mount Pearl, NL
- Full-time
…expertise in your field, you'll find opportunities to learn new skills, take on new challenges, and grow your career. Many of our leaders started in frontline roles and advanced through…
Added 1 day ago
MI
Life Insurance Administrator
Masters Insurance
Vaughan, ON
- Full-time
…solutions. With offices in Toronto, Hamilton, Ottawa, Windsor, New York, and Florida, our skilled team partners with top insurers to provide tailored coverage options and prompt, reliable…
Added 1 day ago
CO
Bylaw Enforcement Officer
City of Penticton
Penticton, BC
- Full-time
…relating to property use, buildings, safe public places, parking, business regulations, zoning, noise, sign, etc. The BEO I position proactively and reactively investigates bylaw…
Added 1 day ago
JD
Junior Project Administrator
JD Development Group
Markham, ON
- Full-time
…GTA. We're looking for an organized, detail-oriented Project Administrator to support our project management team with documentation, invoicing, and project administration. This is an…
Added 1 day ago
N
Senior Implementation Consultant
nCino
Toronto, ON
- Full-time
…pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities,…
Added 1 day ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
Due to continued client growth and several new customer onboardings, they are looking to add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional…

Sunlife Québec

Disability Payment Administrator

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Oct 24, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

At Sun Life, we support the health care needs of millions of Canadians. As a leading provider of group benefits, our Disability team helps employees and employers navigate disability claims and benefit administration with empathy, accuracy and care.

As a Disability Payment Administrator, you will support plan members by maintaining disability benefit records, assisting with government benefit coordination and delivering timely, effective client service.

What will you do?

Administer disability benefit updates, extensions and file maintenance activities, ensuring accurate and timely processing of plan member information.
Support clients throughout disability and government benefit processes, including Canada Pension Plan (CPP) and Quebec Pension Plan (QPP) applications, earnings verification and benefit expiry management.
Deliver a positive client experience through inbound and outbound communication while maintaining professionalism and empathy.
Collaborate with internal partners to identify opportunities for operational efficiencies and continuous process improvement.

What do you need to succeed?

Customer service experience, strong communication and active listening skills, and the ability to build positive relationships with clients and business partners.
Strong organizational, time-management and prioritization skills, with the ability to work effectively in a fast-paced, high-volume environment.
Demonstrated judgment, initiative, resilience and adaptability when managing changing priorities and challenging situations.
Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.

Additional information

Occasional overtime may be required during periods of increased workload to meet client service commitments.

What's in it for you?

Opportunities to learn new skills, grow your career and explore internal mobility opportunities.
Comprehensive onboarding and ongoing learning programs designed to support your success.
A collaborative, inclusive and supportive work environment with leaders invested in your development and well-being.
Health and wellness benefits, paid vacation and programs that support financial security and work-life balance; permanent roles may also include retirement, employee share ownership, performance rewards, sabbatical opportunities and community giving support.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

48,500/48 500 - 66,400/66 400

Job Category:

Claims - Life & Disability

Posting End Date:

02/11/2026

Apply About employer

More about this job

Responsibilities

Administer disability benefit updates, extensions, and file maintenance, while supporting clients with CPP and QPP applications, earnings verification, and benefit expiry management. Provide empathetic service through inbound and outbound communications and collaborate with internal partners on operational efficiency and process improvement.

Requirements

Candidates need customer service experience, strong communication and active listening skills, and the ability to build positive relationships. They should be organized, able to prioritize in a fast-paced, high-volume environment, demonstrate sound judgment and adaptability, and be fluent in spoken and written English and French.

Skills

Customer Service
Written Communication
Verbal Communication
Active Listening
Relationship Building
Disability Benefits Administration
Government Benefits Coordination
Earnings Verification
File Maintenance
Organization
Time Management
Prioritization
Judgment
Initiative
Adaptability
Bilingual Communication

Benefits

Health And Wellness Benefits
Paid Vacation
Retirement Benefits
Employee Share Ownership
Performance Rewards
Sabbatical Opportunities
Community Giving Support
Work-Life Balance Programs

Visa sponsorship

Not detected in the job text

Keywords

Disability Claims
Disability Benefits
Benefits Administration
Canada Pension Plan
Quebec Pension Plan
Government Benefits
Earnings Verification
Benefit Expiry Management
Client Service
Inbound Communication
Outbound Communication
File Maintenance
Claims Processing
Operational Efficiency
Process Improvement
Bilingual English And French
Group Benefits
Financial Services
Insurance

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