Find work in Canada.

534,852 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 28 mins ago
IG
Enterprise Change Management Manager
Insight Global
Vancouver, BC
- $60 to $70 CAD / hour
- Contract
Insight Global is looking for a Manager of Change Management to support one of our major retail clients.
Added 28 mins ago
IG
Enterprise Change Management Manager
Insight Global
Vancouver, BC
- Contract
Insight Global is looking for a Manager of Change Management for one of our major retail clients. The OE Enterprise Change Management Manager plays a pivotal role in driving the successful…
Added 28 mins ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Program Manager is accountable for the end-to-end delivery of Lifemark’s centralized operating model supporting the WSIB programs.
Added 28 mins ago
GM
Production Supervisor/Manager
Garry Machine Mfg. Inc.
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Full-time
Garry Machine Manufacturing Inc. is seeking a Production Supervisor/Manager to lead CNC, Mechanical/Electrical Assembly, and Fabrication operations.
Added 28 mins ago
EC
Clinical Supervisor FT
EHN Canada
Carters Point, NB
- $80,000 to $95,000 CAD / year
- Full-time
The Clinical Supervisor works closely with the Executive Director, nursing, operations manager, and other members of the interdisciplinary team to promote coordinated, integrated, and…
Added 28 mins ago
RS
QHSE Administrator (Contract position up to 18 months)
Rockwood Service Corporation
Red Deer, AB
- Full-time
Echo NDE is currently seeking a QHSE Coordinator to support its quality and safety programs.
Added 28 mins ago
A
Business Development Manager (Agriculture)
AdvancedAg
Raymond, AB
- Contract
…Director of Sales, and other departments, the Business Development Manager will develop strategic partnerships, pursue funding, strengthen commercial programs and sales channels, and help…
Added 28 mins ago
R
Assistant Resident Manager
Realstar
Cornwall, ON
- Full-time
We are currently seeking an Assistant Resident Manager to live and work at one of our properties in Cornwall. This position would require you to live on-site and work four weekdays each…
Added 28 mins ago
O
Key account manager - foodservice
Olymel
Boucherville, QC
- Full-time
At Olymel, we believe in innovation, quality, and sustainable growth. We are looking for an Key account manager - foodservice to join our dynamic team. If you are motivated by the challenge…
Added 28 mins ago
CG
Environmental Services Housekeeping Supervisor
Compass Group Canada
Calgary, AB
- Full-time
Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Unit Manager, Regional Director, Unit Manager and client.
Added 28 mins ago
RP
Pharmacy Client Engagement Representative
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $46,398 to $50,000 CAD / year
- Full-time
Reporting to Manager, Pharmacy Patient Contact Centre, the Pharmacy Client Engagement Representative will be responsible for contacting and engaging Rexall pharmacy clients, client’s…
Added 28 mins ago
RS
Operations Coordinator
Rockwood Service Corporation
Red Deer, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 28 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 28 mins ago
WC
Customer Service Manager
Walmart Canada
Leamington, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 28 mins ago
CG
Assistant Cafe Manager – Full-Time
Country Grocer
Nanaimo, BC
- Full-time
Our Bowen Road location is seeking a new Full-time Assistant Café Manager to play a key roll in the daily operations of the Café. While working alongside the Café Manager, you will be…
Added 28 mins ago
S
Grocery Manager
Sobeys
Ottawa, ON · Kanata, ON
- Full-time
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 28 mins ago
PI
Human Resource Manager-Critical Environments
Price Industries
Winnipeg, MB
- Full-time
…Critical Environments and provides direct, embedded support to operations, all labour relations matters are governed centrally. The HR Manager will support and execute within this…
Added 28 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
Ability to assist in implementing all merchandising and marketing programs.
Added 58 mins ago
A
Impact - Senior Manager/Manager, Climate Action
Aritzia
Vancouver, BC
- Full-time
…sustainability of our business practices and supply chain. As the Senior Manager / Manager, Climate Action, you will support with developing and executing Aritzia’s decarbonization…
Added 58 mins ago
A
Director of Finance
Altis
Toronto, ON
- $130,000 to $155,000 CAD / year
- Full-time
Reporting to the CEO, you'll oversee financial operations, guide organizational planning, and collaborate with leadership, employees, and the Board of Directors. Your expertise will help…
Added 1 hour ago
AI
Lead Coordinator - Fleet/Daily Ops
Air Inuit
Montreal, QC
- Full-time
Air Inuit is seeking an experienced and solutions-oriented operational professional to provide leadership, coordination and support to the Daily Operations Coordinator (DOC) team.
Added 1 hour ago
FO
IT Business Systems Administrator
Focus on the Family Canada
Langley (District), BC · Langley, BC
- Internship
Focus on the Family Canada is a Christian not-for-profit dedicated to helping families thrive since 1983 . Through our programs, resources, and initiatives, we support individuals and…
Added 1 hour ago
W
Office Manager
W3Global
Lloydminster, AB
- $70,000 to $90,000 CAD / year
- Full-time
We are seeking an experienced full-time Office Manager to lead the day-to-day operations of our Lloydminster office. This role is central to ensuring our teams operate efficiently,…
Added 1 hour ago
MD
Business Analyst Supervisor - Systems Analysis Unit Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…among stakeholders to understand the structure, policies, and operations of TRA, recommending solutions that drive project success and meet agency goals. This includes leading, mentoring,…
Added 1 hour ago
S
Full Time Front End Manager - Cloverdale/Quadra Store Victoria BC
Sobeys
Victoria, BC
- Full-time
The Front-End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…

Sunlife Québec

Team Lead, Billing & Payment Services

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Are you a people-focused leader who thrives in a fast-paced operational environment? Join our Billing & Payment Services team and help drive service excellence, team development, and continuous improvement while supporting multiple Sun Life business areas.

Reporting to the Manager, Billing & Payment Services, you will lead a team of approximately five employees in a hybrid work environment. You will be responsible for coaching, performance management, operational effectiveness, and fostering a collaborative culture that enables the team to consistently achieve service, quality, and business objectives.

What will you do?

Lead, coach, and develop a team of approximately five employees to deliver high-quality service and achieve operational objectives.
Monitor team performance, service levels, quality metrics, and workload volumes, taking timely action to address challenges and support business goals.
Build strong partnerships with internal stakeholders and external clients to understand their needs, resolve issues, and enhance service delivery.
Champion a positive, accountable, and inclusive team culture that encourages collaboration, learning, innovation, and continuous improvement.
Support operational planning, process improvement initiatives, budgeting activities, and day-to-day production needs as required.

What do you need to succeed?

Required Qualifications

Experience leading, coaching, and developing employees in a team-based environment.
Ability to analyze operational metrics, key performance indicators, and service results to support decision-making and business outcomes.
Strong relationship-building, communication, and stakeholder management skills.
Demonstrated ability to manage multiple priorities and adapt to changing business needs.
Experience fostering employee engagement, accountability, and a high-performance culture.

Leadership And Professional Skills

Change leadership and the ability to support teams through business transformation.
Performance management, coaching, and employee development experience.
Strong decision-making and problem-solving skills using data and business insights.
Conflict resolution and collaboration skills that support positive outcomes.
Continuous improvement mindset with the ability to identify and implement process enhancements.

Preferred Qualifications

Experience leading a team in a production or operations environment.
Demonstrated experience in collections management, including account reconciliation, customer outreach, and recovery strategies.
Strong knowledge of Microsoft Office, specifically Excel.
Knowledge of the insurance industry, including Individual Insurance, Group Retirement Services, or Group Benefits.

Additional Requirements

As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.
As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life in advance of the start date.

What's in it for you?

Flexible benefits from your first day to support you and your family.
Opportunities to grow your career through continuous learning, coaching, networking, and development programs.
The flexibility to balance your professional and personal priorities.
Access to Sun Life's Sabbatical Program, offering up to six weeks away from work every five years.
Be part of a purpose-driven organization committed to helping Clients achieve lifetime financial security and live healthier lives.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

62,000/62 000 - 93,000/93 000

Job Category:

Office Administration

Posting End Date:

08/11/2026

Apply About employer

More about this job

Responsibilities

Lead and develop a team of approximately five employees, monitoring service levels, quality, workload, and operational performance to meet business objectives. Build stakeholder relationships, support planning and budgeting, resolve service issues, and promote an accountable, inclusive culture and continuous improvement.

Requirements

Candidates need experience leading, coaching, and developing employees, along with the ability to analyze operational metrics and manage competing priorities. Strong communication, stakeholder management, decision-making, change leadership, and continuous improvement skills are required; operations or production leadership, collections experience, Excel knowledge, and insurance industry knowledge are preferred.

Skills

Team Leadership
Coaching and Employee Development
Performance Management
Operational Metrics Analysis
KPI Analysis
Stakeholder Management
Communication
Change Leadership
Decision-Making
Problem-Solving
Conflict Resolution
Continuous Improvement
Process Improvement
Collections Management
Account Reconciliation
Microsoft Excel

Benefits

Flexible Benefits
Career Development Opportunities
Continuous Learning Programs
Coaching and Networking Opportunities
Flexible Work Arrangements
Sabbatical Program

Visa sponsorship

Not detected in the job text

Keywords

Billing
Payment Services
Team Leadership
Operational Effectiveness
Service Excellence
Performance Management
Employee Development
Service Levels
Quality Metrics
Workload Management
Stakeholder Management
Change Leadership
Business Transformation
Continuous Improvement
Process Improvement
Operational Planning
Budgeting
Collections Management
Account Reconciliation
Customer Outreach
Recovery Strategies
Microsoft Office
Microsoft Excel
Insurance
Individual Insurance
Group Retirement Services
Group Benefits
Reliability Status Security Clearance

Report this job