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Added 15 mins ago
Security Administrator
Giesecke+Devrient
Markham, ON
The Security Administrator, while supporting the Security and Operations teams and in accordance with the standard policies and procedures of G+D Canada (the Security Management System)…
Added 30 mins ago
SL
Network Operations Analyst
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 45 mins ago
AE
Real Time Systems Analyst I
ATCO Electric
Vegreville, AB
- Full-time
The Real Time Systems Analyst I contributes to the team that is responsible for providing customer focused support to the System Operations Center by monitoring and maintaining the process…
Added 1 hour ago
A
Functional Analyst (EAM)
Affinity
Calgary, AB
- Contract
Our client is seeking an experienced Enterprise Asset Management (EAM) Functional Analyst to support the ongoing sustainment, enhancement, and evolution of asset and work management…
Added 1 hour ago
S
Network Operations Analyst
Sunlife
Waterloo, ON
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 1 hour ago
UO
Programmer Analyst I
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
AAPS Salaried - Information Systems and Technology, Level C
Added 1 hour ago
C
Sr. AML Analyst, Sanctions - 6 Month Contract
CIBC
Toronto, ON
- Full-time
…compliance with applicable regulatory requirements. As the Sr. Analyst, AML you’ll be responsible for liaising with businesses across the enterprise and accessing various internal systems,…
Added 1 hour ago
A
Information Governance & Knowledge Management Analyst
AESO
Calgary, AB · KPMG Tower
- Full-time
You will play a key role in advancing knowledge management and information governance practices across the Division, supporting business process improvements, and enabling the responsible…
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
T
PLM Functional Analyst - 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Techso is looking for a PLM Functional Analyst to support clients in defining, analyzing, and deploying innovative digital solutions across Canada and internationally.
Added 1 hour ago
AS
IT Procurement Project Manager
Alquemy Search & Consulting
Calgary, AB
- Contract
…directly with Enterprise Architects, Infrastructure Managers, Information Security Officers, and software leads to uncover, synthesize, and structure complex architectural, security, and…
Added 2 hours ago
Cost Recovery Analyst
Government of Alberta
AB
Maintaining sensitive investigation and enforcement records in accordance with applicable confidentiality, security, and information-management requirements.
Added 2 hours ago
IT Investment Planning & Financial Strategy Manager
Innovation and New Technology
Winnipeg, MB
Degree in Business, Finance, Economics, Information Technology, or a related field. An equivalent combination of education and experience may be considered.
Added 2 hours ago
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Junior Security Analyst
ProServeIT Corporation
Charlottetown, PE
- Full-time
Security Operations Centre/Information Protection Centre/Computer Incident Response Centre
Added 2 hours ago
IT Applications Support Analyst
Hilton Food Group Plc
Brantford, ON
Implements system changes and administers access to systems and data utilising approved information technology security policies, standards and guidelines.
Added 2 hours ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 2 hours ago
B
SENIOR ADVISOR, PROCUREMENT
BDC
Montreal, QC
- Full-time
…constant concern for efficiency, at all stages of the procurement…
Added 2 hours ago
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Analyste des Marchés de Capitaux / Capital Markets Analyst
JLL
Montreal, QC · CAN-CORP Montreal-Montreal
- Full-time
Effectuer des recherches et cueillettes d’information sur les facteurs fondamentaux du marché, les propriété, les locataires et l’analyse économique
Added 2 hours ago
Business Analyst
The Canada Life Assurance Company
Winnipeg, MB
Use a variety of methods to gather information, such as interviews, workshops, process reviews, and document analysis.
Added 3 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 3 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 4 hours ago
Business Systems Analyst (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
Department: Cyber Security & Digital Solutions
Added 5 hours ago
C(
Application Support Analyst
Codan (Canada) Inc
Toronto, ON
- Contract
Application Support Analyst (12-Month Contract)
Added 5 hours ago
A
Real Time Systems Analyst I
ATCO
Vegreville, AB
- Full-time
The Real Time Systems Analyst I contributes to the team that is responsible for providing customer focused support to the System Operations Center by monitoring and maintaining the process…
Added 5 hours ago
D
Programmer Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…

Sunlife

Network Operations Analyst

Waterloo, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Join Enterprise Network Services as a Network Operations Analyst supporting the network and connectivity services that enable data, voice and video communications. You will help operate, maintain and protect local and field networks and global wide-area network services.

This is an office-based role requiring regular on-site presence, with hands-on responsibilities for network hardware and infrastructure.

What will you do?

Provide first-level operational support for network infrastructure, including incident and problem triage, troubleshooting and escalation in alignment with Information Technology Infrastructure Library (ITIL) practices.
Support network changes and apply hardware and software knowledge across technologies including routers, switches, firewalls, load balancing, wireless networks, remote-access VPN and related network services.
Coordinate the lifecycle of network hardware, including receiving and validating shipments, staging approved configurations and firmware, maintaining inventory and asset records, and coordinating secure shipping and delivery.
Coordinate warranty replacements, vendor returns, decommissioning and environmentally responsible recycling while maintaining appropriate equipment and chain-of-custody records.
Collaborate with internal teams, clients, vendors and service providers to deliver assigned operational and project work, maintain accurate technical documentation and knowledge articles, and provide backup support when required.

What do you need to succeed?

Experience supporting network devices, with knowledge of TCP/IP, LAN and WAN technologies, routing and switching, DNS, DHCP, load balancing, VPN gateways and firewalls.
Degree or diploma in Computer Science, Mathematics, Engineering, or a related field.
Industry-recognized networking certification such as Cisco CCENT, CCT or CCNA.
Ability to safely handle and move network equipment weighing up to 40 lbs as part of hardware receiving, staging, deployment and shipping responsibilities.
Ability to coordinate work across multiple locations, collaborate with technical and non-technical stakeholders, maintain accurate documentation, and support overtime outside regular business hours when required.

This role requires Reliability Security Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time.

What’s in it for you?

An office-based role that supports close collaboration with Network Operations colleagues and hands-on network hardware activities.
Competitive salary and bonus structure influenced by market range data.
Pension, stock, and savings programs to help build long-term financial security.
A collaborative and inclusive culture.
Participation in continuous improvement initiatives that support digital enterprise experience.
Professional development aligned to Sun Life’s purpose of helping clients and employees achieve lifetime financial security and live healthier lives.
A practical dress code based on the needs of the day.
Opportunities to explore a variety of career paths and build a strong internal network.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

70,000/70 000 - 105,000/105 000

Job Category:

IT - Technology Services

Posting End Date:

05/11/2026

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More about this job

Responsibilities

Provide first-level operational support for network infrastructure, including triage, troubleshooting, escalation, and support for network changes across routers, switches, firewalls, wireless, VPN, and related services. Coordinate network hardware receiving, configuration staging, inventory, shipping, warranty replacements, returns, decommissioning, and recycling while maintaining documentation and collaborating with internal teams and vendors.

Requirements

Candidates need experience supporting network devices and knowledge of TCP/IP, LAN/WAN, routing and switching, DNS, DHCP, load balancing, VPN gateways, and firewalls, along with a degree or diploma in a related field and a recognized networking certification such as CCENT, CCT, or CCNA. The role also requires the ability to handle equipment weighing up to 40 pounds, coordinate work across locations, maintain documentation, support occasional overtime, and obtain Reliability Security Clearance.

Skills

Network Operations
Network Troubleshooting
Incident Triage
Problem Management
TCP/IP
LAN and WAN
Routing and Switching
DNS
DHCP
Load Balancing
VPN Gateways
Firewalls
ITIL Practices
Technical Documentation
Stakeholder Coordination

Benefits

Pension
Stock Programs
Savings Programs
Bonus Structure
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Network Operations
Enterprise Network Services
TCP/IP
LAN
WAN
Routing
Switching
DNS
DHCP
Load Balancing
VPN
Firewalls
Routers
Switches
Wireless Networks
ITIL
Incident Management
Problem Management
Network Hardware
Firmware
Asset Management
Chain Of Custody
CCENT
CCT
CCNA
Reliability Security Clearance
Vendor Coordination
Technical Documentation
Hardware Lifecycle Management

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