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Added 22 mins ago
Senior Business Analyst
Mariner
Halifax, NS
Conducting current-state assessments, gap analyses, and process reviews to identify opportunities for improvement and support future-state process design
Added 22 mins ago
PM
Sales & Operations Planning Analyst
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $75,000 to $80,000 CAD / year
- Full-time
As a member of the Operations team, the S&OP Analyst will gather and analyze numerous data sets and provide analytical support and insight to improve the operational effectiveness. You will…
Added 23 mins ago
FC
Senior Plan Administrator (Group Benefits)
First Canadian Financial Group
Edmonton, AB
- Full-time
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Added 23 mins ago
FC
Group Benefits Administrator
First Canadian Financial Group
Edmonton, AB
- Full-time
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Added 23 mins ago
H
Procurement Specialist
Hays
Brampton, ON
- Contract
We are seeking a highly detail-oriented and analytical Global Sourcing Analyst to support the daily operations of our Global Sourcing team. This position plays a critical role in ensuring…
Added 38 mins ago
B
Business Technology Analyst, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
…for candidates taking part in all aspects of the selection process. To request accommodation, please contact your…
Added 38 mins ago
IF
Workforce Planning Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Are you driven by analysis, operational capacity optimization, and data-driven decision-making? As a Workforce Planning Analyst, you will play a key role in aligning operational needs with…
Added 38 mins ago
Functional Analyst, Mobile Apps
Dollarama
Mont-Royal, QC
Dollarama is seeking a passionate problem-solver with a strong interest in continuous improvement to join our team as a Functional Analyst mobile apps.
Added 38 mins ago
Business Analyst
Dollarama
Mont-Royal, QC
Working within the Project Management Office in a dynamic environment, the Business Data Analyst plays a key role in the success of various projects, notably analytical products and system…
Added 53 mins ago
BG
Financial Analyst
Brandt Group of Companies
Calgary, AB
- Full-time
Assist in continuous process improvement and ad-hoc projects.
Added 53 mins ago
FH
Controller/Business Analyst
Fuze HR Solutions
Montreal, QC
- Full-time
…support growth initiatives. This role combines data analysis, process improvement, and project coordination to help the company make better business…
Added 53 mins ago
SL
Student, Quality Engineering Analyst (Winter 2027)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
…understand trends, platform usage, AI adoption and opportunities for…
Added 53 mins ago
Sr. Analyst, Canada Commercial
Suntory Global Spirits
ON · Toronton, ON
Support reporting tools and process-improvement initiatives that increase the efficiency, consistency and accessibility of Commercial information across the organization.
Added 1 hour ago
Security Administrator
Giesecke+Devrient
Markham, ON
…supervise the guard service, complete security investigations and process security screenings (local and federal). , Additionally, the individual in this role will promote security policies…
Added 1 hour ago
AI
Business System Analyst - D365
American Iron and Metal
Montreal, QC
- Full-time
Reporting to the Manager, Financial ERP, the D365 Business System Analyst is responsible to identify and drive the successful delivery of enhancement opportunities in the Microsoft Dynamics…
Added 1 hour ago
DH
Financial Planning and Analysis Manager
Diploma Healthcare Group
Mississauga, ON
- $96,000 to $120,000 CAD / year
- Full-time
The successful candidate will play a lead role in developing the Company’s financial forecast, annual budgeting process, operating plan variance analysis, and special projects. This role…
Added 1 hour ago
BO
Analyst, Loans Modelling & Administration
Building Ontario Fund
Toronto, ON
- Full-time
Building Ontario Fund (BOF) is seeking an indefinite full-time Analyst, Loans Modelling & Administration. (This job posting represents an existing vacancy.)
Added 1 hour ago
S&
Financial Analyst
Stevenson & White
Ottawa, ON
- $75,000 to $95,000 CAD / year
- Full-time
We are recruiting a bilingual, analytical, system-savvy Financial Analyst to join our client on a full-time, permanent basis. This organization is a well-funded Non-profit and they have…
Added 1 hour ago
SL
Network Operations Analyst
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
Join Enterprise Network Services as a Network Operations Analyst supporting the network and connectivity services that enable data, voice and video communications. You will help operate,…
Added 1 hour ago
Senior Business Analyst
Mariner
Halifax, NS
Conducting current-state assessments, gap analyses, and process reviews to identify opportunities for improvement and support future-state process design
Added 1 hour ago
C
Application Development Lead, Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 1 hour ago
C
Senior Financial Analyst
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
Process improvement: Continuously improve the speed, accuracy, and automation of the planning and reporting cycle, including through AI-enabled workflows.
Added 1 hour ago
NV
Intermediate Business Analyst (ID#5591)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
New Value Solutions, a national IT consulting company, is seeking an Intermediate Business Analyst to support business management, governance, process improvement, reporting, analytics, and…
Added 1 hour ago
EB
Senior Financial Analyst, Financial Data & Systems
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
…growing financial institutions in Canada. The Senior Financial Analyst will use his or her data analytics skill to maintain key financial databases and models to develop scheduled and ad…
Added 1 hour ago
F
Financial Analyst
Fittes
Toronto, ON
- Full-time
…profitable. As we grow, we want to stay small and mighty. We need an analyst who owns the budget process, reconciles high-volume Amazon and Shopify revenue, runs month end inventory with…

Sunlife

Network Operations Analyst

Waterloo, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Join Enterprise Network Services as a Network Operations Analyst supporting the network and connectivity services that enable data, voice and video communications. You will help operate, maintain and protect local and field networks and global wide-area network services.

This is an office-based role requiring regular on-site presence, with hands-on responsibilities for network hardware and infrastructure.

What will you do?

Provide first-level operational support for network infrastructure, including incident and problem triage, troubleshooting and escalation in alignment with Information Technology Infrastructure Library (ITIL) practices.
Support network changes and apply hardware and software knowledge across technologies including routers, switches, firewalls, load balancing, wireless networks, remote-access VPN and related network services.
Coordinate the lifecycle of network hardware, including receiving and validating shipments, staging approved configurations and firmware, maintaining inventory and asset records, and coordinating secure shipping and delivery.
Coordinate warranty replacements, vendor returns, decommissioning and environmentally responsible recycling while maintaining appropriate equipment and chain-of-custody records.
Collaborate with internal teams, clients, vendors and service providers to deliver assigned operational and project work, maintain accurate technical documentation and knowledge articles, and provide backup support when required.

What do you need to succeed?

Experience supporting network devices, with knowledge of TCP/IP, LAN and WAN technologies, routing and switching, DNS, DHCP, load balancing, VPN gateways and firewalls.
Degree or diploma in Computer Science, Mathematics, Engineering, or a related field.
Industry-recognized networking certification such as Cisco CCENT, CCT or CCNA.
Ability to safely handle and move network equipment weighing up to 40 lbs as part of hardware receiving, staging, deployment and shipping responsibilities.
Ability to coordinate work across multiple locations, collaborate with technical and non-technical stakeholders, maintain accurate documentation, and support overtime outside regular business hours when required.

This role requires Reliability Security Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive months during the last 5 years, and you must account for all activities during this time.

What’s in it for you?

An office-based role that supports close collaboration with Network Operations colleagues and hands-on network hardware activities.
Competitive salary and bonus structure influenced by market range data.
Pension, stock, and savings programs to help build long-term financial security.
A collaborative and inclusive culture.
Participation in continuous improvement initiatives that support digital enterprise experience.
Professional development aligned to Sun Life’s purpose of helping clients and employees achieve lifetime financial security and live healthier lives.
A practical dress code based on the needs of the day.
Opportunities to explore a variety of career paths and build a strong internal network.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

70,000/70 000 - 105,000/105 000

Job Category:

IT - Technology Services

Posting End Date:

05/11/2026

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More about this job

Responsibilities

Provide first-level operational support for network infrastructure, including triage, troubleshooting, escalation, and support for network changes across routers, switches, firewalls, wireless, VPN, and related services. Coordinate network hardware receiving, configuration staging, inventory, shipping, warranty replacements, returns, decommissioning, and recycling while maintaining documentation and collaborating with internal teams and vendors.

Requirements

Candidates need experience supporting network devices and knowledge of TCP/IP, LAN/WAN, routing and switching, DNS, DHCP, load balancing, VPN gateways, and firewalls, along with a degree or diploma in a related field and a recognized networking certification such as CCENT, CCT, or CCNA. The role also requires the ability to handle equipment weighing up to 40 pounds, coordinate work across locations, maintain documentation, support occasional overtime, and obtain Reliability Security Clearance.

Skills

Network Operations
Network Troubleshooting
Incident Triage
Problem Management
TCP/IP
LAN and WAN
Routing and Switching
DNS
DHCP
Load Balancing
VPN Gateways
Firewalls
ITIL Practices
Technical Documentation
Stakeholder Coordination

Benefits

Pension
Stock Programs
Savings Programs
Bonus Structure
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Network Operations
Enterprise Network Services
TCP/IP
LAN
WAN
Routing
Switching
DNS
DHCP
Load Balancing
VPN
Firewalls
Routers
Switches
Wireless Networks
ITIL
Incident Management
Problem Management
Network Hardware
Firmware
Asset Management
Chain Of Custody
CCENT
CCT
CCNA
Reliability Security Clearance
Vendor Coordination
Technical Documentation
Hardware Lifecycle Management

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