Patient Administrative Associate - Veterans Centre LSSE - Regular Part-Time 2026-17701
- Toronto, ON, Canada
Part-time
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Job details
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
Summary of Duties
The PAA is responsible for the coordination of patient flow and patient activities, administrative services for the patient care unit, and maintenance of patient records, staffing, scheduling and payroll, as well as administrative support to the patient care unit. The PAA will provide coverage support to other Veteran Centre units as required.
Qualifications/Skills
- One year of Community College required, Medical Terminology course preferred
- One year of Administrative/Business experience in a healthcare setting required
- Previous experience working with the elderly preferred
- Advanced computer skills and knowledge of software packages such as Microsoft Word and Windows
- Demonstrated knowledge of ESP and Dimensions staff scheduling systems and unionized scheduling practices preferred
- Typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute required
- Patient and Family focused care philosophy
- Ability to organize work effectively, and work at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks
- Excellent problem-solving and communication skills
- Excellent telephone/customer service skills
- Demonstrated ability to follow established routines
- Demonstrated ability to work successfully in a team environment.
More about this job
Responsibilities
The Patient Administrative Associate at Sunnybrook will coordinate patient flow and activities on the care unit. They will keep patient records and handle staffing, scheduling and payroll, and cover other Veterans Centre units when needed.
Requirements
Candidates need one year of community college and one year of healthcare administrative or business experience. They also need fast, accurate typing, advanced computer skills, and strong organization and customer service abilities.
Skills
- Patient flow coordination
- Patient records management
- Staff scheduling
- Payroll administration
- ESP scheduling system
- Dimensions scheduling system
- Microsoft Word
- Microsoft Windows
- Advanced computer skills
- Typing (40 net WPM)
- Keyboarding (106 net KPM)
- Medical terminology
- Unionized scheduling practices
- Multitasking
- Telephone and customer service
- Problem solving
- Written and verbal communication
- Team collaboration
- Patient and family centred care
- Routine-based work
- Administrative support
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- healthcare administration
- patient flow
- medical records
- staff scheduling
- payroll
- ESP
- Dimensions
- Microsoft Word
- Windows
- medical terminology
- unionized scheduling
- veterans care
- long-term care
- administrative support
- customer service
Seniority
Entry level
Tools
- Microsoft Word
- Windows
- ESP
- Dimensions
Languages
- English
Fields of study
- Medical Terminology