Coordinator, Paramedic Practice - Regional Base Hospital - Regular full-time - 2026-19191 (2026-19191)
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Primary, Advanced or Critical Care Paramedic (or related discipline) with a minimum of 5 years of experience.
- Posting language
- English
- Posted
Original job description
Join the Leaders at Sunnybrook Centre for Prehospital Medicine as Program Coordinator, Paramedic Practice.
Responsibilities
The Sunnybrook Centre for Prehospital Medicine, Regional Base Hospital Program, is responsible for providing medical oversight through certification, recertification, continuing education, and continuous quality improvement to approximately 3,700 paramedics employed by the following services:
Key Responsibilities
This position reports to the Manager, Paramedic Practice.
Summary Of Duties
Responsibilities
The Sunnybrook Centre for Prehospital Medicine, Regional Base Hospital Program, is responsible for providing medical oversight through certification, recertification, continuing education, and continuous quality improvement to approximately 3,700 paramedics employed by the following services:
- Beausoleil First Nation Paramedic Services
- County of Simcoe Paramedic Services
- Halton Region Paramedic Services
- Muskoka Paramedic Services
- Peel Regional Paramedic Services
- Rama First Nation Paramedic Services
- Toronto Paramedic Services
Key Responsibilities
- Lead quality assurance and continuous quality improvement activities with a primary focus on patient safety, clinical excellence, and evidence-informed practice.
- Analyze clinical, operational, and performance data to identify trends, risks, opportunities for improvement, and emerging patient safety concerns.
- Develop, monitor, and report on quality indicators, performance measures, and program outcomes to support organizational and regional quality objectives.
- Translate data and quality findings into actionable recommendations, improvement initiatives, and system-level changes that enhance patient care.
- Collaborate with paramedic services, Medical Directors, managers, and stakeholders to design, implement, and evaluate quality improvement initiatives.
- Foster a culture of quality, safety, accountability, and continuous improvement throughout the Regional Base Hospital Program.
This position reports to the Manager, Paramedic Practice.
Summary Of Duties
- Lead the development, implementation, and evaluation of quality assurance and continuous quality improvement (CQI) programs across the Regional Base Hospital Program.
- Analyze patient care records, performance data, clinical indicators, and operational metrics to identify opportunities to improve patient outcomes and system performance.
- Monitor and maintain quality dashboards, reports, and performance monitoring tools.
- Conduct trend analysis, root cause reviews, and quality investigations to identify contributing factors and recommend corrective actions.
- Monitor compliance with medical directives, clinical practice standards, policies, and applicable legislation.
- Coordinate quality improvement initiatives and facilitate quality reviews with paramedic services, Medical Directors, and other stakeholders.
- Prepare reports and presentations that communicate quality findings, patient safety risks, performance trends, and improvement opportunities.
- Support the development, implementation, and evaluation of performance indicators and quality metrics aligned with organizational and provincial priorities.
- Participate in incident reviews, risk assessments, and patient safety investigations, ensuring appropriate follow-up and documentation.
- Maintain comprehensive records of quality assurance activities, analyses, recommendations, and outcomes.
- Serve as a resource regarding quality improvement methodologies, patient safety principles, clinical standards, and quality management processes.
- Develop and maintain collaborative relationships with regional paramedic services, healthcare partners, and system stakeholders.
- Attend and represent the program at quality, patient safety, operational, and provincial committees or working groups as required.
- Contribute to strategic planning activities related to quality, performance measurement, patient safety, and continuous improvement.
- Primary, Advanced or Critical Care Paramedic (or related discipline) with a minimum of 5 years of experience.
- Baccalaureate (preferred) or equivalent Community College diploma in Health Sciences.
- Formal education or certification in Quality Improvement, Lean, Six Sigma, Patient Safety, Health Informatics, or related disciplines is considered an asset.
- Experience in healthcare quality assurance, quality improvement, clinical auditing, or program evaluation.
- Knowledge of current legislation and standards pertaining to pre-hospital care and emergency health services.
- Experience in Data analysis (preferred)
- Strong leadership, facilitation, and coaching abilities.
- Exceptional presentation, communication, and interpersonal skills.
- Strong critical thinking, analytical, and problem-solving skills.
- Experience in process improvement methodologies.
- Strong organizational skills with an ability to prioritize tasks effectively.
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, and Outlook).
- Commitment to patient and co-worker safety.
- Experience with low/mid fidelity simulation devices is preferred.
More about this job
Responsibilities
Lead quality assurance and continuous improvement programs for the Regional Base Hospital Program, analyzing clinical and operational data to identify risks and improve patient care. Coordinate quality initiatives with paramedic services and stakeholders, monitor compliance and performance measures, and communicate findings through reports and presentations.
Requirements
Requires a Primary, Advanced, or Critical Care Paramedic (or related discipline) with at least five years of experience, plus a bachelor's degree preferred or an equivalent community college diploma in Health Sciences. Relevant healthcare quality experience, knowledge of pre-hospital care standards and legislation, strong analytical and leadership skills, and Microsoft Office proficiency are sought; quality improvement training and simulation experience are assets.
Skills
- Quality Assurance
- Patient Safety
- Clinical Data Analysis
- Performance Measurement
- Root Cause Analysis
- Risk Assessment
- Clinical Auditing
- Process Improvement
- Paramedic Practice
- Healthcare Quality Management
- Leadership
- Facilitation
- Communication
- Microsoft Office
- Simulation
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Management & Leadership
- Data & Analytics
- Education
- Security & Safety
Keywords
- Regional Base Hospital Program
- Paramedic Practice
- Primary Care Paramedic
- Advanced Care Paramedic
- Critical Care Paramedic
- Health Sciences
- Quality Assurance
- Patient Safety
- Evidence-Informed Practice
- Clinical Data Analysis
- Performance Indicators
- Quality Metrics
- Quality Dashboards
- Root Cause Analysis
- Risk Assessment
- Clinical Auditing
- Program Evaluation
- Medical Directives
- Pre-Hospital Care
- Emergency Health Services
- Lean
- Six Sigma
- Health Informatics
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Low-Fidelity Simulation
- Mid-Fidelity Simulation