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Quality Program Manager - Odette Cancer Centre - Regular Full-Time - 2026-18383 (2026-18383)
- Toronto, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Reporting to the Director of Operations, Odette Cancer Centre (OCC) and working in dyad partnership with the Stem Cell Therapy/Cellular Therapy Medical Director, the Quality Program Manager is responsible for providing program-level leadership for phase II of the Complex Malignant Hematology (CMH) Cellular Therapy Program. The role ensures continuous quality improvement, patient safety, regulatory compliance, accreditation readiness and operational excellence across the Stem Cell Transplant/Cellular Therapy continuum
The incumbent provides oversight for quality management activities including development of Standard Operating Procedures (SOPs), pathways and workflows, deviation management, internal and external audits, document control, education, quality indicators and regulatory reporting. The role ensures compliance with Health Canada CTO Regulations, FDA requirements (where applicable), FACT-JACIE accreditation standards, CIBMTR reporting requirements and Ontario Health-Cancer Care Ontario (OH-CCO) expectations.
Key Responsibilities Include
- Developing, implementing and maintaining the Stem Cell Transplant/Cellular Therapy Quality Management Plan and Total Quality Management (TQM) framework
- Leading FACT-JACIE Accreditation readiness and coordinate regulatory inspections and audits
- Overseeing SOP governance, document control, deviation management and CAPA processes
- Monitoring quality and patient safety indicators and leading continuous quality improvement initiatives
- Leading quality reviews of critical incidents, non-conformances and regulatory issues
- Ensuring accurate and timely CIBMTR and other mandatory data submissions
- Partnering with interprofessional clinical teams to translate quality findings into operational improvements
- Providing education and coaching on quality systems, accreditation standards and patient safety
- Supporting quality-related contracts, external service agreements and financial oversight associated with quality activities
- Identifying, assessing and escalating quality and regulatory risks to senior
- Master’s degree in Nursing, Health Sciences, Quality Improvement or equivalent preferred
- Minimum five years’ healthcare experience with at least three years in Oncology preferred
- Demonstrated leadership in quality management within a highly regulated clinical environment
- Experience with Accreditation or other work with regulatory bodies preferred
- Experience leading audits, inspections, SOP governance and CAPA processes
- Strong project management, analytical and problem-solving skills
- Excellent communication, stakeholder engagement and interprofessional collaboration skills
- Experience developing and delivering quality education and change management initiatives
- Quality Management/Quality Improvement certification preferred
More about this job
Responsibilities
Lead quality management and operational excellence for phase II of the Complex Malignant Hematology Cellular Therapy Program, including accreditation readiness, regulatory compliance, audits, SOP governance, and deviation and CAPA processes. Monitor quality and patient safety indicators, oversee required reporting, and work with clinical teams to turn quality findings into improvements.
Requirements
A master’s degree in Nursing, Health Sciences, Quality Improvement, or an equivalent field is preferred, along with at least five years of healthcare experience; oncology experience is preferred. Candidates should have quality leadership experience in a regulated clinical environment and strong audit, SOP, CAPA, project management, communication, and collaboration skills; quality certification is preferred.
Skills
- Quality Management
- Quality Improvement
- Patient Safety
- Regulatory Compliance
- Accreditation Readiness
- Audit Management
- SOP Governance
- Document Control
- Deviation Management
- Corrective And Preventive Actions
- Project Management
- Data Reporting
- Risk Assessment
- Change Management
- Stakeholder Engagement
- Interprofessional Collaboration
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Management & Leadership
- Security & Safety
Keywords
- Complex Malignant Hematology
- Cellular Therapy
- Stem Cell Transplant
- Quality Management Plan
- Total Quality Management
- FACT-JACIE
- Health Canada CTO Regulations
- FDA Requirements
- CIBMTR
- Ontario Health-Cancer Care Ontario
- Accreditation
- Regulatory Inspections
- Audits
- Standard Operating Procedures
- Document Control
- Deviation Management
- CAPA
- Quality Indicators
- Patient Safety
- Regulatory Reporting
- Data Submissions
- Risk Management
- Change Management
- Quality Education
- Oncology