Supervisor, Environmental Services - Environmental Services - Regular Full-Time 2026-18969 (2026-18969)
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
The successful applicant will report to the Manager of Environmental Services and be responsible for day-to-day operations in the department. This individual ensures a clean, aseptic, and aesthetically pleasing environment and maintains programs and routines designed to ensure optimum environmental conditions in all areas. In support of this, he / she:
- Schedules, coordinates and assigns work routines and tasks, monitors work quality and progress, and follows up on completion.
- Manages daily activities related to preventative and routine environmental maintenance programs.
- Carries communication tools to respond to customer calls for services; investigates issues, and remedies problem situations.
- Manages and provides operational leadership and training to staff teams averaging 40 personnel, over a large geographical area.
- Deploys and utilizes human and supply resources effectively to achieve the desired objectives.
- Fosters positive and effective inter-departmental relations and stakeholder communications.
- Evaluates staff performance on an ongoing and annual basis.
- Implements innovative solutions to problems and corrects deficiencies in service quality.
- Implements the department’s contingency strategies that would ensure the provision of services during crisis situations.
- Must have OHA certification in Environmental Services and a Community College diploma in a related field required.
- Three years of operational experience as an EVS Supervisor in a healthcare setting with well-rounded knowledge of all aspects of Environmental Services operations.
- Advanced abilities to lead and manage unionized staff.
- Experience in dealing with collective agreements and grievance processes.
- Exceptional customer service skills are absolutely essential.
- Proven ability in trouble-shooting and problem resolution.
- Good knowledge of hospital related infection prevention and control practices.
- Proficiency in balancing and managing multiple priorities and task assignments.
- Advanced technical knowledge & experience to inform sound judgement in decision-making
- Thorough knowledge of workplace health and safety obligations in areas such as WHMIS.
- Demonstrated ability in decision-making, problem solving, and working under pressure, especially during crisis and unusual situations
More about this job
Responsibilities
Oversee daily Environmental Services operations, including scheduling and assigning work, monitoring service quality, managing maintenance programs, and responding to customer concerns. Lead and train staff teams, manage resources and performance, coordinate with stakeholders, improve service quality, and implement contingency plans during crises.
Requirements
Requires OHA certification in Environmental Services, a community college diploma in a related field, and three years of operational experience as an EVS Supervisor in a healthcare setting. Candidates must have strong unionized-staff leadership and customer-service abilities, knowledge of collective agreements, grievance processes, infection control, and workplace safety, and the ability to manage competing priorities and resolve problems under pressure.
Skills
- Staff Leadership
- Unionized Staff Management
- Collective Agreements
- Grievance Processes
- Customer Service
- Troubleshooting
- Problem Resolution
- Infection Prevention And Control
- Work Scheduling And Coordination
- Performance Evaluation
- Resource Management
- Interdepartmental Communication
- Contingency Planning
- Workplace Health And Safety
- WHMIS
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Management & Leadership
- Environmental & Sustainability
- Customer Service & Support
- Security & Safety
Keywords
- OHA Certification In Environmental Services
- Community College Diploma
- Environmental Services
- Healthcare
- Hospital Operations
- Preventative Maintenance
- Routine Maintenance
- Aseptic Environment
- Infection Prevention And Control
- Unionized Staff
- Collective Agreements
- Grievance Processes
- Customer Service
- Staff Training
- Work Scheduling
- Performance Evaluation
- Resource Allocation
- Service Quality
- Contingency Strategies
- Workplace Health And Safety
- WHMIS
- Crisis Management