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B2B Professional Pest Control Sales Representative
Insectica Pest Control Inc.
Toronto, ON
- Full-time
We’re seeking an experienced B2B Professional Sales Representative to grow our commercial pest-control portfolio across the GTA. You’ll prospect, inspect, and close new accounts with…
Added 6 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 6 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 6 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 6 hours ago
WR
Business Development Executive – IT & Security Solutions
Wealthy Recruiting
Toronto, ON
- Full-time
This is a high-impact, hunter-style sales and business development role focused on generating new business and expanding revenue across physical security solutions. The ideal candidate is a…
Added 9 hours ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Venture Media
Calgary, AB
- From $60,000 CAD / year
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 9 hours ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Venture Media
Toronto, ON
- From $60,000 CAD / year
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 10 hours ago
CF
Inside Sales and Service Representative
Calgary Fasteners Tool
Nanaimo, BC
- Up to $21.54 CAD / hour
We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Nanaimo location. As an Inside Sales & Service…
Added 15 hours ago
W
Technical Sales Representative - Power Generation
Wajax
Moncton, NB
- Full-time
Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers
Added 16 hours ago
CH
Key Accounts Manager, Grocery
Charton Hobbs Group
Mississauga, ON
- Full-time
Direct collaboration with commercial leadership, Portfolio Managers, and the Ontario sales team.
Added 16 hours ago
FT
Outside Sales Representative, Calgary Moraine
Fountain Tire
Calgary, AB
- Other
…friendly and dedicated individual to join our team as an Outside Sales Representative to help grow our business and support our customers. If you enjoy building relationships and finding…
Added 18 hours ago
US
Install Foreman
University Sprinkler Systems Inc
Delta, BC
- Full-time
…team of over 100 employees, offering services to over 10,000 commercial and residential clients, from Whistler to Hope, on the Sunshine Coast and on many of the Gulf Islands. Our head…
Added 20 hours ago
AU
Représentant Livreur / Route Sales Representative
Alsco Uniforms
Montreal, QC
- Full-time
Le représentant commercial sur la route répond aux besoins de nos clients grâce à la vente d’articles connexes et de ventes croisées, et offre un service à la clientèle supérieur en gérant…
Added 20 hours ago
WM
Associés aux ventes – temps plein - Carrefour Laval
Wow! Mobile Boutique
Laval, QC
- Full-time
Engager activement les clients du centre commercial et suivre chaque étape de notre processus de vente
Added 21 hours ago
Warehouse Associate
Sonepar
Surrey, BC
…solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste…
Added 22 hours ago
GP
Représentant des Ventes B2B - Solutions d'Affaires / B2B & Enterprise Sales Representative - Business Solutions
Global Payments Inc.
Toronto, ON · Montreal, QC
- Full-time
…Enterprise Account Executive to join our ever-evolving Enterprise Sales Team and help shape the future of global commerce. In this role, you’ll drive growth by…
Added 23 hours ago
HB
Assistant Manager - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Communiquer efficacement pour former le personnel, offrir un service exceptionnel aux clients, créer de la valeur avec le groupe commercial et résoudre des problèmes d’ordre général.
Added 23 hours ago
CB
Regional Sales Manager
Cornerstone Building Brands
Toronto, ON
- Full-time
The Canadian Regional Manager, Robertson Building Systems will report to the Director of Sales, Buildings and will lead a team of sales professionals within the Metal Solutions business…
Added 1 day ago
B
Customer Service Representative
BMO
Squamish, BC
- Part-time
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Added 1 day ago
ST
Territory Sales Representative
SimplyAI Talent
Surrey, BC
- Full-time
We are looking for a motivated and results-driven Territory Sales Officer to expand our market presence and drive business growth across an assigned territory.
Added 1 day ago
R
Commercial Transactions Analyst
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Commercial Transactions Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 1 day ago
GF
Local Class 1 Delivery Driver
Gordon Food Service - Canada
Dryden, ON
- Full-time
…effectively with customers and the public. Must pass the required sales service representative physical ability test for area hired. The successful candidate must reside in Dryden or…
Added 1 day ago
V
Senior Director, Issuing Solutions Sales, Canada
Visa
Toronto, ON
- Full-time
The Senior Director, Issuing Solutions Sales, Canada will serve as a senior commercial leader responsible for driving revenue growth, market expansion, and client adoption across Visa's…
Added 1 day ago
耐
Jr. Applications Engineer
耐克森中国
Markham, ON
- Full-time
…and sustained Applications Engineering support to enable the Commercial team’s…
Added 1 day ago
AW
Outside Sales Representative – Windows & Doors
A-Apollo Windows & Doors
Calgary, AB
- $36,000 to $40,000 CAD / year
- Full-time
We are a well-established and rapidly growing windows & doors manufacturer/installer serving residential and commercial clients. Due to expanding operations, we are looking for a driven…

SUNPAN

Customer Success Representative

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: Minimum of 3 years of experience in customer or client service roles.
Posting language: English
Posted: Oct 2, 2026

Original job description

SUNPAN is a fast-growing global furniture brand that specializes in the design of high quality, trend-forward furnishings for commercial and residential spaces. We collaborate with established designers and suppliers from around the globe to source the finest materials and inspired styles. As a trade-only company, we are a trusted source for interior designers seeking timeless pieces that elevate any space. Our curated assortment spans across dining and bar to living, bedroom, outdoor, and accents.

Proudly certified as a Great Place to Work for five consecutive years, SUNPAN fosters a creative and supportive environment. We welcome talented individuals to explore rewarding career opportunities across our diverse teams.

Job Summary

The Customer Success Representative (CSR) is responsible for managing customer accounts, processing orders accurately, and providing exceptional service throughout the entire customer lifecycle. This role involves handling inquiries through phone, email, and other communication channels, ensuring customer needs are met with professionalism, efficiency, and care. The CSR will play a key role in maintaining account accuracy, troubleshooting issues, and coordinating with internal teams to uphold a seamless customer experience.

About The Role

Maintain and manage customer accounts within assigned territories.
Respond promptly and professionally to incoming calls, emails, and customer inquiries.
Process and enter orders accurately and efficiently.
Monitor the full order lifecycle to ensure customer requirements and delivery timelines are met.
Track orders from entry through delivery, proactively identifying and resolving delays by coordinating with warehouse
Follow up on outstanding items, including backordered products and pending order updates.
Handle customer payment collection via credit cards, wire transfers, and cheques.
Resolve customer concerns and conflicts with patience, empathy, and professionalism.
Research and review account information to ensure accuracy and completeness.
Collaborate and communicate effectively with cross-functional teams as needed.
Perform additional duties and responsibilities as assigned by the Customer Service Manager or management.

Let's Talk About You

Minimum of 3 years of experience in customer or client service roles.
Experience with order management processes is preferred.
Proficient in MS Office applications.
Strong verbal and written communication skills.
Excellent interpersonal skills with the ability to build positive customer relationships.
Highly organized with a demonstrated ability to manage multiple tasks simultaneously.
Efficient, detail-oriented, and proactive in planning and executing work.
Service-driven with exceptional attention to detail.
Comfortable working in a fast-paced environment.
Experience with SAP is considered an asset.
Energetic, upbeat, and a collaborative team player with a solution-oriented mindset.

Compensation: $52,000 - $55,000 Base salary + Monthly Sales Bonus subject to the terms of the monthly bonus plan. The total compensation range of this position could be between $60,000 - $70,000

Benefits We Offer

Generous Paid Time Off– Vacation, personal days, sick days, and even your birthday off!
RRSP Matching– Helping you plan for a secure future.
Health Spending Account– Extra flexibility for your health and wellness needs.
Comprehensive Extended Health Care– Includes medical, dental, vision, and paramedical coverage.
Exclusive Employee Discounts– Save on products you love.
On-Site Parking– Convenient access (if applicable).
A Certified Great Place to Work– Proudly recognized for 4 years in a row!
Team Building & Social Events– Because we believe in growing together.

Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation.

Apply About employer

More about this job

Responsibilities

Manage customer accounts, respond to inquiries, process orders, and track orders through delivery while ensuring account accuracy and meeting customer requirements. Resolve customer concerns, collect payments, follow up on outstanding items, and coordinate with internal teams to provide a seamless customer experience.

Requirements

Requires at least three years of experience in customer or client service; order management experience is preferred. Candidates should be proficient in Microsoft Office, communicate effectively, manage multiple tasks with attention to detail, and work collaboratively in a fast-paced environment; SAP experience is an asset.

Skills

Customer Account Management
Customer Service
Order Processing
Order Management
Order Tracking
Issue Resolution
Payment Collection
Account Accuracy
Written Communication
Verbal Communication
Interpersonal Skills
Organization
Multitasking
Attention to Detail
Microsoft Office
SAP

Benefits

Paid Time Off
RRSP Matching
Health Spending Account
Extended Health Care
Medical Coverage
Dental Coverage
Vision Coverage
Paramedical Coverage
Employee Discounts
On-Site Parking
Team-Building and Social Events

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Service
Customer Account Management
Order Management
Order Processing
Order Lifecycle
Order Tracking
Customer Inquiries
Account Accuracy
Issue Resolution
Conflict Resolution
Payment Collection
Credit Cards
Wire Transfers
Cheques
Backorders
Warehouse Coordination
Cross-Functional Collaboration
Microsoft Office
SAP
Furniture
Home Furnishings
Commercial Spaces
Residential Spaces
Interior Design
Customer Relationships

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