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Added 6 mins ago
IU
Product Manager
Ikotek USA, Inc.
Vancouver, BC
- $100,000 to $150,000 CAD / year
- Full-time
Bachelor's degree in Engineering (mechanical, electrical, or a related technical field), or in Business Administration with a strong technical background.
Added 6 mins ago
DH
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- Full-time
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Added 7 mins ago
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Associate Brand Manager – Dairy
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Mississauga, ON · CA - Mississauga
- Full-time
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Added 36 mins ago
P(
Senior Manager, Accounting
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Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
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- Full-time
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Added 1 hour ago
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Added 1 hour ago
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Regional Sales Manager - Utilities-EN
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Added 1 hour ago
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Added 1 hour ago
HT
Payroll Manager, Americas
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Added 1 hour ago
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Indigenous Business Liaison
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Senior Manager, Pooled Investment Vehicles (International)
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IP
Branch Manager (Montreal, QC)
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Added 1 hour ago
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Executive Assistant, Team Lead
BD
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- $60,000 to $110,000 CAD / year
- Full-time
Responsible for providing strategic executive support to the Vice President & General Manager and selected Canadian Leadership Team members while serving as the Team Lead for the Executive…
Added 1 hour ago
MM
IT Support Engineer
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- Full-time
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…during a period of rapid growth. Reporting directly to the IT Manager, you’ll be a primary point of contact for employee IT support and help keep our fully remote, Mac-based environment…
Added 1 hour ago
S
Senior Manager, Pooled Investment Vehicles (International)
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Added 1 hour ago
RD
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Added 1 hour ago
LV
ASSISTANT MANAGER-EN
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With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 1 hour ago
UO
Residence Life Coordinator, AVP Strategy Enterprise Comm
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The RLC reports to the Manager, Residence Life. This is a 35 hours per week position. Due to the nature of Residence Life operations, some early morning, late evening, overnight, weekend…
Added 1 hour ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
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To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…

Sunrise Credit Union

Manager, Change Management & Internal Communications

Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 5 years of experience in change management, communications, or organizational development, including demonstrated leadership or supervisory experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

Title: Manager, Change Management & Internal Communications

Position Close Date: December 10, 2026

Location: To be determined

The Manager, Change Management & Internal Communications leads the planning and execution of organizational change initiatives and internal communications that strengthen employee engagement, change readiness, and communication effectiveness across Sunrise Credit Union.

Reporting to the Senior Manager, Learning & Organizational Development, this role works closely with business leaders and stakeholders to support organizational transformation through effective change management, employee communications, and engagement initiatives. The Manager also provides leadership to the Coordinator, Learning & Development and Specialist, Training, ensuring that learning, communications, and change management activities are coordinated to support organizational priorities, employee development, and Sunrise's cooperative values.

Key Responsibilities & Duties

Change Management Strategy & Leadership

•Develop and implement change management plans and activities that support the successful adoption of organizational initiatives and business improvements.

•Partner with business leaders, project teams, and People & Culture stakeholders to assess change impacts and build employee readiness across the organization.

•Coordinate communication, training, and stakeholder engagement activities for organizational change initiatives.

•Provide guidance and support to leaders on effective change management practices and employee engagement.

•Monitor change readiness, employee adoption, and implementation outcomes to identify areas for improvement.

Internal Communications & Engagement

•Develop and execute internal communications plans that ensure clear, consistent, and timely information sharing across the organization.

•Create messaging that connects employees to Sunrise's mission, strategic priorities, and cooperative values.

•Manage corporate newsletters, intranet content, executive communications, and other internal communication channels.

•Partner with senior leadership to ensure alignment, transparency, and consistency in organizational messaging.

•Evaluate communication effectiveness and employee feedback to improve engagement and information sharing.

Leadership & Team Development

Lead, coach, and mentor the Coordinator, Learning & Development and Specialist, Training, ensuring effective coordination and delivery of learning and training initiatives.

Establish team priorities, performance expectations, and development opportunities aligned with organizational objectives.

Support the implementation of learning and development programs, ensuring alignment with change management and internal communications activities.

Promote collaboration, innovation, and cross-functional teamwork across the People & Culture group.

Partner with internal stakeholders to identify training and communication needs that support organizational initiatives.

Organizational Culture & Engagement

Support employee engagement surveys, feedback initiatives, and related action planning to strengthen organizational culture.

Partner with People Operations and business leaders to reinforce Sunrise's cooperative values and employee engagement priorities.

Champion inclusive and accessible communication practices that promote belonging, transparency, and trust.

Support initiatives that strengthen employee connection, collaboration, and engagement during periods of organizational change.

Reporting & Continuous Improvement

Track and report on change management effectiveness, communication engagement, and employee adoption metrics.

Identify opportunities to improve internal communication channels, change management practices, and training coordination.

Prepare reports and recommendations for the Senior Manager, Learning & Organizational Development on program outcomes and areas for improvement.

Support organizational initiatives by acting as a liaison between employees, business leaders, and project teams.

Education & Qualifications

Post-secondary degree in Communications, Business Administration, Human Resources, or Organizational Development.

Minimum 5 years of experience in change management, communications, or organizational development, including demonstrated leadership or supervisory experience.

Or an equivalent combination of education and experience.

Experience developing and delivering internal communications plans for organizational initiatives.

Experience leading teams, coordinating cross-functional activities, and engaging stakeholders across different organizational levels.

Preferred

Certification in Change Management (Prosci, CCMP) or CPHR designation.

Experience in a credit union, cooperative, or purpose-driven financial institution.

Strong understanding of adult learning and leadership development.

Familiarity with digital communication platforms (SharePoint, etc.).

Core Skills & Competencies

Strong understanding of change management principles, with the ability to plan and execute initiatives that support employee readiness and adoption.

Excellent written and verbal communication, facilitation, and storytelling skills, with experience developing engaging content for diverse audiences.

Demonstrated ability to lead, coach, and develop teams while fostering collaboration and accountability.

Strong interpersonal and relationship management skills, with the ability to build trust and collaborate effectively across the organization.

Ability to translate organizational priorities into actionable change management and communication plans.

Strong critical thinking and analytical capabilities to assess change impacts, evaluate communication effectiveness, and develop practical solutions.

Experience with digital content creation, intranet platforms, and communication tools that support employee engagement.

Understanding of employee engagement practices, cooperative values, and inclusive communication approaches.

Highly motivated, adaptable, and proactive, with strong organizational skills and the ability to manage competing priorities independently.

Why Sunrise?

Sunrise is committed to fair and meaningful employment within a safe and respectful workplace. We support staff with progressive HR practices, training, and the tools they need to help our members today and tomorrow. Our employees are diverse, proud, and motivated - and we expect the same energy from those who lead.

Sunrise is proud to offer one of the most comprehensive benefit programs; individualized training and development programs and incentive pay plan.

We thank all applicants, but only those selected for an interview will be contacted.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

Lead organizational change initiatives and internal communications to strengthen employee readiness, engagement, and adoption of organizational priorities. Manage and develop the learning and training team, coordinate stakeholder communications and training, and monitor outcomes to recommend improvements.

Requirements

Requires a post-secondary degree in Communications, Business Administration, Human Resources, or Organizational Development, or an equivalent combination of education and experience, plus at least five years of relevant experience including leadership or supervisory experience. Candidates should have experience developing internal communications plans, leading teams, coordinating cross-functional work, and engaging stakeholders; change management certification or CPHR designation is preferred.

Skills

Change Management
Internal Communications
Employee Engagement
Stakeholder Engagement
Team Leadership
Coaching and Mentoring
Organizational Development
Communication Planning
Facilitation
Content Creation
Intranet Management
Change Readiness Assessment
Training Coordination
Performance Measurement
Inclusive Communication
Cross-Functional Collaboration

Benefits

Training and Development Programs
Incentive Pay Plan

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Internal Communications
Organizational Development
Employee Engagement
Change Readiness
Stakeholder Engagement
Learning and Development
Training
Adult Learning
Leadership Development
Prosci
CCMP
CPHR
SharePoint
Intranet
Corporate Newsletters
Executive Communications
Communication Planning
Employee Adoption
Engagement Surveys
Cooperative Values
Inclusive Communication
Digital Content Creation
Performance Metrics
Credit Union

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