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Member Service Representative (sales & service)
Fitness World Canada
Victoria, BC
Full-time
Job Summary: As a Member Service Representative with Fitness World, you are part of a fun and likeminded community dedicated to providing a health and fitness space for everyone! In this…
Member Service Representative 1 - Union
Coastal Community
Nanaimo, BC
Full-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative 1 - Union
Coastal Community
Tofino, BC
Part-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative 1 - Union
Coastal Community
Ucluelet, BC
Part-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative 1 - Union
Coastal Community
Tofino, BC
Part-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative 1 - Union
Coastal Community
Nanaimo, BC
Part-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative 1 - Union
Coastal Community
Port Mcneill, BC
Part-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative 1 - Union
Coastal Community
Nanaimo, BC
Part-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative 1 - Union
Coastal Community
Port Hardy, British Columbia
Part-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative 1 - Union
Coastal Community
North Cowichan, British Columbia
Part-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative 1 - Union
Coastal Community
Qualicum Beach, BC
Part-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Added 1 hour ago
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
Part-time
…and we’ve got an opportunity for you. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC · BC
Full-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
Full-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Member Service Representative (Teller) Part-Time and Full-Time
Sudbury Credit Union
Sudbury, ON
Full-time · Part-time
…future opportunities for growth, consider joining our team as a Member Service Representative (MSR). Commonly known in the banking world as 'Tellers', our MSRs are the face of our…
Member Retention Representative
Saskatchewan Blue Cross
Saskatoon, SK
Full-time
Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time permanent Member Retention Representative to join our team in the Individual Sales…
Member Service Representative II (Term 12-18 months)
Sunrise Credit Union
Treherne, MB
Full-time
Title: Member Service Representative II (Term 12-18 months)
Member Service Representative II (Term 6-12 months)
Sunrise Credit Union
Shoal Lake, MB
Full-time
Title: Member Service Representative II (Term 6-12 months)
Added 22 hours ago
Planet Fitness - Overnight Member Services Representative - Part Time - Niagara Falls
Taymax Group
Niagara Falls, ON
Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Planet Fitness - Member Services Representative - Part Time - Etobicoke
Taymax Group
Toronto, ON
Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Planet Fitness - Overnight Member Services Representative - Full Time - Lower Sackville
Taymax Group
Lower Sackville, NS
Full-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Planet Fitness - Overnight Member Services Representative - Part Time - Torbay Road
Taymax Group
St. John's, NL
Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Planet Fitness - Overnight Member Services Representative - Part Time - Kingston
Taymax Group
Kingston, ON
Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Planet Fitness - Member Services Representative - Part Time - Pickering
Taymax Group
Pickering, ON
Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Planet Fitness - Member Services Representative - Part Time - Nepean
Taymax Group
Ottawa, ON · Nepean, ON
Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…

Sunrise Credit Union

Member Service Representative II (Term 6-12 months)

Shoal Lake, MB, R0J 1Z0, Canada

Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The position is responsible for managing member inquiries, processing financial transactions, and maintaining the security and balancing of cash holdings. Additionally, the role involves identifying sales opportunities and assisting members with online banking and complex financial issues.

Requirements

Candidates must have a minimum Grade 12 education, with post-secondary education preferred. A minimum of three years of cash handling experience or an equivalent combination of education and experience is required.

Experience

2 to 5 years

Education

high school

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Cash handling
Reconciliation
Customer service
Sales
Cross-selling
Financial inquiries
Ledger balancing
Salesforce
Online banking support
Fraud monitoring
Vault security
Transaction processing

Benefits

Individualized training and development programs
Incentive pay plan

Visa sponsorship

Not detected in the job text

Keywords

Member Service Representative
Cash Handling
Reconciliation
Ledger
Salesforce
Credit Union
Cross-selling
Up-selling
Financial Services
Vault Security
Online Banking
Fraud Prevention
Transaction Processing
Customer Support
Branch Operations

Original job description

Title: Member Service Representative II (Term 6-12 months)

Position Close Date: Until Filled

Location: Shoal Lake, MB

The position is responsible for responding to member client inquiries and taking action to reconcile discrepancies in records and accounts. Routinely receives and pays cash or other negotiable items, is responsible for custody, balancing and security of cash, maintains assigned cash limits and balancing of daily transactions. Performs a variety of routine accounting functions including the reconciliation or balancing of subsidiary ledgers and general ledger reports. The position responds to member client inquiries on all branch products and services and identifies opportunities to cross sell or refer sales opportunities to other staff.

Responsibilities:

Maintain custody of cash drawer and daily cash holdings and reconcile cash on hand.
Receives cash and cheques for deposit, verifies amounts and examines cheques for endorsement and processes transactions.
Cash cheques and withdrawal receipts within discretionary limit, paying out money after verifying signature and checking for coverage.
Process other transactions as requested by member clients including transfers, utility payments and loan payments.
Assist members with more complex financial inquiries and/or problems such as certification of cheques, setting up stop payments and holds.
Order/process personalized cheques.
Identify opportunities to promote, up-sell or cross-sell all credit union products making referrals when necessary.
Respond to member inquiries, both in person and by telephone as determined by the branch organizational structure by responding to member needs.
File reports, and other credit union documents as required.
May hold second combination for branch vault, treasury, night depository or ATM, keeping security of combination at all times.
Utilize the Salesforce system to manage member interaction, update records.
Assist members with online banking set up, providing security guidance and monitoring for potential fraud to ensure safe usage.
Administrative and shared functions may be rotated to ensure cross training.
Other duties as deemed necessary and directed by your immediate supervisor.

Educational Requirements

Minimum Grade 12 education
Post Secondary education preferred

Experience

Three years’ cash experience or an equivalent combination of education and experience.

Why Sunrise?

Sunrise is committed to fair and meaningful employment within a safe and respectful workplace. We support staff with progressive HR practices, training, and the tools they need to help our members today and tomorrow. Our employees are diverse, proud, and motivated - and we expect the same energy from those who lead.

Sunrise is proud to offer one of the most comprehensive benefit programs; individualized training and development programs and incentive pay plan.

We thank all applicants, but only those selected for an interview will be contacted.

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