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Added 8 mins ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
Kspace Technologies is a technology solutions and digital transformation company helping businesses build, modernize, integrate, and manage the systems that support their operations and…
Added 37 mins ago
CN
Business Intelligence Specialist (Contract - 6 months)
Conexus Nuclear Inc. (Conexus)
Toronto, ON
- $46 to $56 CAD / hour
- Contract
Bachelor’s degree in computer science, Information Technology, or related field.
Added 37 mins ago
CI
Commis d'entrepôt - Warehouse Clerk
Christie Innomed
Saint-Eustache, QC
- Full-time
Dare to reach your full potential at Christie Innomed! As a Canadian leader in healthcare technology, you’ll have the opportunity to put your skills and creativity to work.
Added 37 mins ago
C
Product Expert
Cabico&co
Coaticook, QC
- Full-time
As a Product Specialist, you will play a key role in the development, improvement and commercialization of our product portfolio while working closely with Product Development, Purchasing,…
Added 38 mins ago
C
Product Expert
Cabico&co
Magog, QC
- Full-time
As a Product Specialist, you will play a key role in the development, improvement and commercialization of our product portfolio while working closely with Product Development, Purchasing,…
Added 38 mins ago
C
Product Expert
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Sherbrooke, QC
- Full-time
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Added 38 mins ago
A
Senior Compensation Partner, Sales & Marketing
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
…philosophy, and support sales plan governance in partnership with specialist…
Added 38 mins ago
UO
Research Assistant - Werklund School of Education
University of Calgary
Calgary, AB
- Part-time
The research team studies how young children learn from digital media and technology, including the attention and reasoning processes involved, and designs media features that support early…
Added 38 mins ago
E
Energy Market Modelling and Analytics Specialist
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Calgary, AB · ENMAX Place, Calgary, AB
- Full-time
As the Specialist, you’ll work closely with teams across trading, commercial, risk, finance, engineering, data science, and technology to understand business needs and build practical…
Added 53 mins ago
BC
Field Specialist – PTUS
Bantrel Co.
Toronto, ON
- Full-time
We are currently seeking a qualified Field Specialist – PTUS to join our Infrastructure team based in Toronto, ON. The Field Specialist will be part of the Delivery Partner integrated…
Added 53 mins ago
B
Product Manager MDS, Hypodermics and Anesthesia
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all…
Added 53 mins ago
AL
AltaGas - Specialist, Platform Engineering
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…capabilities across the organization. We are looking for a Specialist, Platform Engineering to own the sustainment and run-services function for the platforms enabling this…
Added 53 mins ago
TC
Learning and Development Content Specialist
The Canadian Real Estate Association | L'Association canadienne de l'immobilier
Canada
- Contract
The Learning and Development (L&D) Content Specialist transforms complex information into clear, engaging educational resources that support the professional development of REALTORS®,…
Added 53 mins ago
C
Senior Backend Engineer, LLM Systems
CleverConsult
Canada
- Full-time
You must be based in Canada
Added 54 mins ago
V
Financial Services Representative - Blundell Centre
Vancity
Richmond, BC
- Part-time
…to work the opening hours for this branch. You can find this information here: Find a Vancity branch or ATM -…
Added 54 mins ago
KG
IT Microsoft Systems Specialist
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Winnipeg, MB
- Full-time
We are seeking a Microsoft Systems Specialist to manage and support our Microsoft 365 environment and on-premises Active Directory infrastructure. This role is responsible for the…
Added 1 hour ago
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Senior Business Intelligence Analyst
TD
Montreal, QC
- Full-time
…Group and TDI with high quality, innovative, and insightful information to help build value for our customers and shareholders. Marketing, Digital, Social and Content is a North America…
Added 1 hour ago
C
Client Engagement Associate
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Winkler, MB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 hour ago
C
Technical Support Specialist - Bilingual
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 hour ago
B
Open Edge Progress Database Administrator (Hybrid)
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Added 1 hour ago
Specialist, Logistics Optimization
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The location in Montreal, Quebec, Canada, is seeking talent to fill the position of Specialist, Logistics Optimization. This job is full-time permanent.
Added 1 hour ago
AS
Payroll Specialist
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- Full-time
…with Excel or Google Sheets, and able to handle confidential information with care. Familiarity with modern technology and AI tools, and an interest in using them to improve efficiency,…
Added 1 hour ago
(AMD Employee Referral Posting) Asset / Process Reliability, Manufacturing Technology
ArcelorMittal
Hamilton, ON
We’re looking for people who are driven by excellence to work with innovative technology to create the material tomorrow’s world will be made of. At ArcelorMittal Dofasco, we play a key…
Added 1 hour ago
H
Technology Procurement & Vendor Management Specialist
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- Full-time
A leading organization is seeking a Technology Procurement & Vendor Management Specialist to support sourcing, contracting, and vendor management activities involving information technology…
Added 1 hour ago
D
Greenhouse Experience Specialist
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Sunrise Credit Union

Specialist, Systems Support

Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 4–6 years of financial services experience, systems support, administration, or technical troubleshooting.
Posting language: English
Posted: Nov 10, 2026

Original job description

Title: Specialist, Systems Support

Location: To be determined

Position Close Date: November 23, 2026

This is a newly created position with the main focus being Fiserv DNA platform administration/back office duties including researching new issues, system update changes, known issues, relational pricing, etc. As part of the Systems Support Team, it will also encompass cross training with our other Digital Solution Specialists and enterprise applications such as nCino and Salesforce.

Key Responsibilities & Duties

System Support & Administration

Provide advanced technical support for core banking and/or digital systems, ensuring stability, availability, and performance.

Troubleshoot and resolve complex system issues escalated from frontline staff or IT support.

Maintain system configurations, parameters, and user access in alignment with policies and security standards.

Integration & Technical Expertise

Support integrations between core systems, digital platforms, and third-party applications.

Collaborate with vendors and IT teams to address technical issues, apply patches, and implement upgrades.

Test new releases, system enhancements, and fixes to ensure smooth deployment with minimal disruption.

User Support & Training

Provide specialized guidance and support to employees on system functionality and best practices.

Develop and maintain documentation, user guides, and training materials.

Deliver training sessions or knowledge-sharing for staff to build system proficiency.

Compliance & Security

Ensure systems adhere to credit union policies, regulatory standards, and information security requirements.

Monitor and report on system performance, access control, and potential vulnerabilities.

Support audits, risk assessments, and compliance reviews as required.

Collaboration & Process Improvement

Partner with other departments to identify opportunities for system improvements that enhance efficiency and member experience.

Recommend and implement process improvements for system administration and support.

Contribute to IT and digital projects as a subject-matter expert.

Other Duties

Stay current with emerging system technologies, trends, and best practices in credit unions and financial services.

Perform other related duties as assigned to support IT and operational priorities.

Education & Qualifications

Minimum 4–6 years of financial services experience, systems support, administration, or technical troubleshooting.

Or an equivalent combination of education and experience.

Strong understanding of core banking systems, enterprise applications, and digital platforms.

Knowledge of IT security, access controls, and compliance requirements

Preferred

Experience working in financial services, credit unions, or cooperative organizations, preferred.

Experience with system integration projects, vendor management, and change management, preferred.

Core Skills and Competencies

Strong problem-solving and troubleshooting skills with the ability to resolve complex technical issues.

High attention to detail and accuracy in system administration and documentation.

Ability to work effectively in a collaborative team environment.

Strong communication and interpersonal skills to support both technical and non-technical users.

Demonstrated self-management and accountability, with the ability to prioritize and act proactively.

Knowledge of digital transformation and automation tools in financial services.

Ability to translate technical solutions into business-friendly language for staff and management.

Familiarity with project management or agile methodologies.

Why Sunrise?

Sunrise is committed to fair and meaningful employment within a safe and respectful workplace. We support staff with progressive HR practices, training, and the tools they need to help our members today and tomorrow. Our employees are diverse, proud, and motivated - and we expect the same energy from those who lead.

Sunrise is proud to offer one of the most comprehensive benefit programs including training and development programs and incentive plan. We thank all applicants, but only those selected for an interview will be contacted.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

Administer and support the Fiserv DNA core banking platform and other enterprise applications, resolving complex issues and maintaining system configurations, integrations, security, and performance. Support system updates and deployments, train and guide employees, contribute to compliance activities, and collaborate on projects and process improvements.

Requirements

Requires 4–6 years of experience in financial services, systems support, administration, or technical troubleshooting, or an equivalent combination of education and experience. Candidates should understand core banking and enterprise systems, digital platforms, IT security, access controls, and compliance; financial services, integration, vendor management, and change management experience are preferred.

Skills

Systems Administration
Technical Troubleshooting
Core Banking Systems
Fiserv DNA
System Integration
Access Control
IT Security
Compliance
Vendor Management
Change Management
System Testing
Documentation
User Training
Problem-Solving
Process Improvement
Project Management

Benefits

Training And Development Programs
Incentive Plan

Visa sponsorship

Not detected in the job text

Keywords

Fiserv DNA
nCino
Salesforce
Core Banking
Digital Platforms
Enterprise Applications
System Administration
Back-Office Operations
System Integrations
Third-Party Applications
System Updates
Patches
System Upgrades
Release Testing
System Enhancements
User Access
Access Controls
Information Security
Regulatory Compliance
Credit Unions
Financial Services
Relational Pricing
Vendor Management
Change Management
Digital Transformation
Automation
Agile Methodologies
Risk Assessments
Audit Support

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Work requirements

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