Concierge

Blainville, QC, Canada
Sunrise de Fontainebleau, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 19, 2026

Original job description

About Sunrise Senior Living

Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.

As a Concierge, you create the first impression of Sunrise - welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience. What You’ll Do: • Greet visitors, residents, and prospective families with professionalism and warmth • Answer and route calls promptly, taking accurate messages • Provide community overviews and support the Sales team with inquiries • Assist with move-in preparations and marketing materials • Maintain a welcoming front desk and Bistro area • Support recruitment efforts and administrative data entry • Manage appointments, mail distribution, and resident rosters • Monitor safety protocols, visitor sign-in, and emergency procedures • Process meal tickets and assist with basic office tasks You serve as the face of the community - ensuring every interaction reflects Sunrise’s hospitality and service standards. What We’re Looking For: • High School Diploma/GED • Strong customer service and communication skills • Organized with excellent time management and follow-through • Comfortable multitasking in a fast-paced environment • Proficiency in Microsoft Office and basic computer systems • Ability to maintain professionalism and confidentiality Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration

Pay Range:

16.80 - 21.05

Employment Information

This position is subject to applicable provincial employment standards.

Equal Opportunity Employer

Sunrise Senior Living is committed to providing equal employment opportunities across Canada.

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More about this job

Responsibilities

Welcome residents, families, and visitors; answer and route calls; provide community information; and support sales, move-ins, and marketing activities. Maintain front desk operations, manage appointments and mail, assist with administrative tasks, and follow visitor safety and emergency procedures.

Requirements

A high school diploma or GED is required, along with strong customer service and communication skills. Candidates should be organized, able to multitask in a fast-paced environment, proficient with Microsoft Office and basic computer systems, and able to maintain professionalism and confidentiality.

Skills

Customer Service
Communication
Organization
Time Management
Multitasking
Microsoft Office
Computer Systems
Confidentiality
Visitor Reception
Call Routing
Administrative Data Entry
Appointment Management
Mail Distribution
Safety Protocols

Visa sponsorship

Not detected in the job text

Keywords

Senior Living
Resident-Centered Care
Concierge
Front Desk
Hospitality
Customer Service
Visitor Reception
Call Routing
Message Taking
Community Information
Sales Support
Move-In Preparation
Marketing Materials
Recruitment Support
Administrative Data Entry
Appointment Management
Mail Distribution
Resident Rosters
Visitor Sign-In
Safety Protocols
Emergency Procedures
Meal Tickets
Microsoft Office
Confidentiality

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