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Added 7 mins ago
Associé(e) aux caisses - Temps partiel
The Home Depot Canada
Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 7 mins ago
Regional Manager – Engineering Operations and Business Development
Grade Separation Systems
Toronto, ON · North York, ON
Full-time
The Regional Manager will work closely with ART Engineering’s senior leadership, technical managers, and other regional offices to support company-wide growth and ensure the local office…
Added 7 mins ago
Practice Manager
P3 Veterinary Partners
Kamloops, BC
Full-time
P3 Veterinary Partners in Kamloops is seeking an enthusiastic full-time Practice Manager to join our amazing team. The Practice Manager will provide onsite leadership and oversight of the…
Added 7 mins ago
Assistant Area Manager
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Fort McMurray, AB
Full-time
Review and use the monthly financial statements to ensure expense control and proactively plan service and sales goals.
Added 7 mins ago
Store Manager (Giant Tiger)
Northern/NorthMart
Sioux Lookout, ON
Full-time
…management development program and becoming a Giant Tiger store manager/owner, this opportunity may be perfect for you. We are looking for individuals who want to make a difference in their…
Added 7 mins ago
Sr Sales Strategy and Operations Manager, Central StratOps, GTM and Analytics
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Toronto, ON
Full-time
The Central StratOps, GTM and Analytics team within Sales Intelligence, Tools & Enablement (SITE) builds the data foundations and operational processes that enable 4,000+ sellers to focus…
Added 7 mins ago
Product Strategy Senior Advisor – 12 months Contract - Express Scripts Canada
The Cigna Group
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Full-time
Partner with Product and Brand and Communications to develop and maintain marketing collateral, including sales sheets, presentations, product overviews, value propositions, client-facing…
Added 22 mins ago
Hardware Associate Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 22 mins ago
Flooring & Decor Sales Associate Part Time - 7265 Saskatoon South
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Saskatoon, SK
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 22 mins ago
Assistant Store Manager Winners South Hill Mall
TJX Canada – Winners, Marshalls, HomeSense
Prince Albert, SK
$48,592.5 to $68,029.5 CAD / year
Full-time
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Added 22 mins ago
Operations and Quality Assurance Manager
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Vancouver, BC
Full-time
As the Operations & Quality Assurance Manager, you will report directly to the Senior Operations & HR Manager and work cross-functionally with our Sales and Finance teams. You will be…
Added 22 mins ago
Assistant Store Manager Winners Homesense Pine Centre Mall
TJX Canada – Winners, Marshalls, HomeSense
Prince George, BC
$48,592.5 to $68,029.5 CAD / year
Full-time
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 22 mins ago
Assistant Store Manager Homesense Banks Road
TJX Canada – Winners, Marshalls, HomeSense
Kelowna, BC
$48,592.5 to $68,029.5 CAD / year
Full-time
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 38 mins ago
Manager, Scientific Research and Experimental Development
Ryan
AB · Winnipeg, MB · Toronto, ON · Ottawa, ON · Mississauga, ON · Montreal, QC · Regina, SK · Saskatoon, SK · Vancouver, BC · Halifax, NS · Calgary, AB
Full-time
Tuition Reimbursement After One Year of Service
Added 38 mins ago
Office Manager
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Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 38 mins ago
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
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Added 38 mins ago
Stage Experience Lead - Full Time
sephora.com
Calgary, AB
$20 to $23.55 CAD / hour
Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 38 mins ago
Stage Experience Lead - Full Time
sephora.com
Nanaimo, BC
$22.85 to $28.55 CAD / hour
Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 1 hour ago
Coordonnateur(trice) de comptes / Account Coordinator - ChemCare
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Added 1 hour ago
Team Lead (Part time) - Reitmans
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Model a customer-first mindset by leading on the sales floor, resolving customer concerns, and ensuring every interaction reflects our service standards.
Added 1 hour ago
Regional Implementation Manager
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We're hiring an Implementation Manager to own and evolve Flexport's Implementation Methodology as our product suite expands. This is a self-starter role: you build the playbook for how we…
Added 1 hour ago
TEAM MANAGER - OAKRIDGE VANCOUVER
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The Team Manager is responsible for the overall management of staff, merchandise, and client experience. The Team Manager will also be responsible for achieving sales objectives,…
Added 1 hour ago
Account Manager, Commercial Services
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Hamilton, ON
Full-time
The Account Manager, Commercial Services is accountable for delivering unforgettable service to existing and new Business Members while embedding FirstOntario Business into the community to…
Added 1 hour ago
Assistant Branch Manager- District Opportunity - Calgary South Area
Scotiabank
Calgary, AB
The ability to inspire, lead and develop a diverse sales and service team is just one aspect of a successful Branch Manager; it also takes an imbedded belief in providing a customer focused…
Added 2 hours ago
Mgr. Sales Programs
Rogers Communications
Toronto, ON
The successful candidate is responsible for driving sales support on multiple initiatives from a program execution and compensation perspective. The Manager, Sales Program will report to…

Sunwing Vacations Group

Groups - Manager, Group Sales

Toronto, ON, Canada

Experience: 2 years of Management experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

About Us:

Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.

The Opportunity

We are looking for a Groups Sales Manager to deliver on group travel sales performance targets while keeping customers satisfied and developing a high performing, motivated sales team. This role will convert leads with strong product knowledge and excellent sales and customer service skills, drive value to the customer through quote follow ups, directional selling, negotiation and group specific promotions. The role reports to the Director, Groups and will be located in Toronto, ON.

What You’ll Do:

Lead a fully staffed, high performing, empowered, motivated and passionate team, building a customer centric service culture and delivering on sales performance objectives
Effectively communicate sales objectives and performance expectations to the Groups team.
Ensure the sales team have the tools, training and processes needed to respond to customers needs quickly and efficiently
Employee recruitment, training and development
Provide on-going coaching and re-enforcement of processes, procedures, customer service, negotiation and selling skills to the Group Sales Supervisors and their teams instilling a positive, fair and steadfast working environment
Track performance by employee through the development and monitoring of KPI’s. Acknowledge high performers and address performance concerns to continuously develop the Group Sales team.
Have oversight on workloads, balancing as required to ensure team success
Foster open communication and collaboration with the Group Sales team
Work with Group Sales Director to develop a seasonal group sales plan for English Canada, retail and direct consumer, including strategy for quote generation and improving close ratios for retail and direct sales.
Identify key group accounts, foster relationships and promote Sunwing as the first choice for group travel. Ensure customers feel appreciated for their business and long-term relationship.
Represent Sunwing in a positive and consistent way, to grow customer confidence and nurture loyalty. Attend trades shows and road shows, make occasional sales calls to key agencies
Liaise with the Sunwing Business Develop Team, the Weddings team and Nexus on a continuous basis to ensure strong associations in the marketplace, support for niche markets and ancillary sales, staying current with competitive activity and driving the development of new sales opportunities.
Continuous process review to effectively manage department costs and productivity. Identify opportunities using technology to improve efficiency and increase sales.
All other duties assigned by Management

What You’ll Need:

2 years of Management experience
TICO certification
Good inter-personal abilities, able to develop strong working relationships with employees and management peer group.
Highly effective written and oral communication skills
Strong negotiation and problem-solving abilities
Demonstrates initiative and commercial awareness
Comfortable with establishing, measuring and analysing performance metrics to drive performance improvements
A sales professional with a passion for a seamless customer experience

What You’ll Be a Part Of!

Hybrid Work Opportunities
Grow your career with challenging and rewarding work that makes a difference
Opportunity to give back through our social responsibility initiatives
Work with a fun, passionate, travel-loving team!
Great travel perks!
Free Parking
Open concept, collaborative workspace
See for yourself! @sunwinglife

We thank all who apply however only those who meet the qualifications will be contacted.

Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.

We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email recruiting@sunwing.ca

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More about this job

Responsibilities

The Groups Sales Manager will lead and motivate a high-performing team to meet sales targets while fostering a customer-centric service culture. This role involves developing seasonal sales plans, monitoring performance metrics, and building strong relationships with key accounts to drive business growth.

Requirements

Candidates must have at least 2 years of management experience and a TICO certification. Strong negotiation, communication, and problem-solving skills are essential for this role.

Skills

Sales management
Team leadership
Negotiation
Customer service
Performance management
Strategic planning
KPI monitoring
Coaching
Recruitment
Problem-solving
Commercial awareness
Communication
Relationship management
Sales forecasting

Benefits

Hybrid work opportunities
Travel perks
Free parking
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Group Sales
Management
TICO
Sales Strategy
KPIs
Customer Experience
Travel Industry
Leadership
Coaching
Recruitment
Negotiation
Business Development
Performance Metrics
Retail Sales
Direct Sales
Market Analysis
Team Building
Travel Agency
Sunwing Vacations
WestJet Vacations

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