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Added 2 mins ago
AG
Executive Administrative Assistant
Adelphi Group
Toronto, ON
- Full-time
…unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate…
Added 2 mins ago
AG
Director, Communications Design
Adelphi Group
Toronto, ON
- Full-time
History of developing positive on-going business relationships, focus on client service.
Added 2 mins ago
AG
Sr. Director, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
History of developing positive on-going business relationships, focus on client service.
Added 2 mins ago
AG
Head of Client Services & Toronto Office
Adelphi Group
Toronto, ON
- Full-time
Ensure consistent, high standards of client service, strategic counsel, and account growth across all Canadian accounts.
Added 2 mins ago
AG
Senior Vice President, Finance
Adelphi Group
Toronto, ON
- Full-time
Client service skills to include: Team player attitude, commitment, patience, enthusiasm, creativity, comprehension, initiative, cooperation, attention to detail, resourcefulness.
Added 2 mins ago
AG
Manager, Client Reporting
Adelphi Group
Toronto, ON
- Full-time
…unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate…
Added 2 mins ago
AG
Analyst, Data Science
Adelphi Group
Toronto, ON
- Full-time
…who wants to apply analytical skills in a fast-paced, client-service…
Added 2 mins ago
AG
Account Manager
Adelphi Group
Calgary, AB
- Full-time
As an Account Manager at Critical Mass, you are a key partner to both clients and colleagues, playing an essential role in managing day-to-day business needs, driving projects forward, and…
Added 2 mins ago
AG
Senior Financial Planning & Analysis Analyst
Adelphi Group
Toronto, ON
- Full-time
Monitoring Client accounts receivable (A/R), aging and following-up with Shared Services Collections and/or Client Service Teams to ensure receivable balances do not exceed 90 day
Added 2 mins ago
AG
Account Director, Client Experience
Adelphi Group
Toronto, ON
- Full-time
Lead account client service to foster relationship-building, open dialogue, strategic counsel, and thought leadership.
Added 2 mins ago
AG
Senior Media Planner
Adelphi Group
Toronto, ON
- Full-time
5+ years experience as a digital media manager
Added 2 mins ago
AG
Senior Campaign Manager, Social
Adelphi Group
Toronto, ON
- Full-time
The role of the Senior Campaign Manager, Social is responsible for the overall account performance and execution. Their goal is to provide best in class expertise and recommendations that…
Added 2 mins ago
AG
Buyer, Integrated Investments
Adelphi Group
Toronto, ON
- Full-time
…their buying group, as well as prepare or assist the Supervisor/Manager in preparing all written documentation for the Planner or Client (e.g.: pre-buy/post-buy reports, media…
Added 2 mins ago
AG
Senior Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Client service oriented. Strong learning agility, with a passion for continuous development.
Added 2 mins ago
AG
Supervisor, Communications Designer
Adelphi Group
Toronto, ON
- Full-time
Client service oriented. Strong learning agility, with a passion for continuous development.
Added 2 mins ago
AG
Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
…unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate…
Added 2 mins ago
AG
Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
…unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate…
Added 2 mins ago
AG
Customer Success Manager, Growth
Adelphi Group
Toronto, ON
- Full-time
Perpetua, from Flywheel is looking for a Customer Success Manager (CSM) to join our team and serve as a strategic partner for Perpetua’s SaaS clients. In this role, you’ll combine your…
Added 2 mins ago
AG
Senior Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
…unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate…
Added 2 mins ago
AG
Senior Communications Designer
Adelphi Group
Toronto, ON
- Full-time
…unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate…
Added 2 mins ago
AG
Planner, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
…unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate…
Added 2 mins ago
AG
Associate Director, Search
Adelphi Group
Toronto, ON
- Full-time
Ability to develop positive on-going business relationships with a focus on client service.
Added 2 mins ago
AG
Campaign Manager, Social
Adelphi Group
Toronto, ON
- Full-time
The role of the Campaign Manager (Social) is responsible for the overall campaign performance and execution. Their goal is to provide best in class expertise and recommendations that drive…
Added 2 mins ago
AG
Director, Performance
Adelphi Group
Toronto, ON
- Full-time
Oversee team development and client service to ensure all needs are met.
Added 2 mins ago
AG
Senior Campaign Manager, Search
Adelphi Group
Toronto, ON
- Full-time
The role of the Senior Campaign Manager, Search is responsible for the overall account performance and execution, as well as mentoring and training junior employees. Their goal is to…

Sunwing

SOV Store - Travel Expert

Barrie, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Sep 17, 2026

Original job description

About Us

Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.

The Opportunity

Under SellOffVacations, we are looking for a Travel Expert to join us in making vacation dreams come true. As a results and detail-oriented Travel Expert, you are responsible for providing high quality service to consumer travel clients and for emphasizing long-term working relationships to build a strong repeat customer base. The position reports to the Selling Supervisor/Branch Manager and will be located at our retail store in Barrie.

What You’ll Do

Provide high quality service to consumer travel clients emphasizing long-term working relationships to build a strong repeat customer base
Sell a full range of preferred supplier products to meet and exceed targets
Provide accurate, complex travel information (i.e., detailed travel documentation, etc.)
Organize and assist with local business building promotions and local networking
Assist in the resolution of client complaints
Invoice and document client files accurately in accordance with company policy
Work closely with Consumers, Tour Operators, and various Internal Support departments

What You’ll Need

Experience as a Travel Counsellor
Ability to work various shifts including evenings and weekends
Provincial certification

We thank all who apply however only those who meet the qualifications will be contacted.

Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.

We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email recruiting@sunwing.ca

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More about this job

Responsibilities

Provide high-quality travel services, sell preferred supplier products, and build long-term client relationships while meeting sales targets. Prepare accurate travel information and client files, support local promotions and networking, resolve complaints, and coordinate with consumers, tour operators, and internal departments.

Requirements

Experience as a Travel Counsellor and provincial certification are required. Candidates must be able to work various shifts, including evenings and weekends.

Skills

Travel Counselling
Customer Service
Sales
Travel Product Knowledge
Travel Documentation
Client Relationship Building
Complaint Resolution
Invoicing
Recordkeeping
Local Promotions
Networking
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Travel Counsellor
Travel Expert
Travel Arrangements
Consumer Travel
Preferred Suppliers
Travel Sales
Sales Targets
Customer Service
Client Relationships
Repeat Customers
Travel Documentation
Client Complaints
Invoicing
Client File Documentation
Local Promotions
Networking
Tour Operators
Internal Support Departments
Provincial Certification
Evening Shifts
Weekend Shifts

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