Front desk agent
- 284 SMITH ST, Hinton, AB, T7V 2A1, Canada
On-site
From $18 CAD / hour · Full-time
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Job details
- Pay
- From $18 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Working hours
- 30 to 40 hours per week
- Posting language
- English
- Posted
Original job description
- Location 284 SMITH STHinton, ABT7V 2A1
- Work location On site
- Salary$18.00HOUR hourly / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Early morning, Morning, Day, Evening, Night, Weekend, Shift, Flexible hours
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3681342
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service