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Added 5 mins ago
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Part Time Front End Supervisor - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
The Front-End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the…
Added 5 mins ago
AC
Mechanical Technician | Manufacturing
Albarrie Canada Limited
Barrie, ON
- Full-time
Under the guidance of the Engineering Manager, this position performs a variety of functions in an engineering and manufacturing capacity. These duties include but are not limited to…
Added 5 mins ago
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Part-Time Manager
Claire's
Victoria, BC
- Part-time
Social & Digital Savvy: You know what’s trending, what’s viral, and how to translate that into an amazing customer experience.
Added 5 mins ago
NS
Marketing Coordinator
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Customer service experience is considered an asset
Added 5 mins ago
DG
Assistant Service Manager
Dilawri Group of Companies
North Vancouver, BC
- Full-time
The Assistant Service Manager plays an important role in supporting Service Advisors, assisting with operational oversight, ensuring service processes are followed, and helping to resolve…
Added 5 mins ago
DG
Sales Manager
Dilawri Group of Companies
North Vancouver, BC
- Full-time
The Sales Manager will lead all training and development initiatives for sales staff, maintain administrative accuracy, and uphold dealership processes. Working closely with sales teams,…
Added 5 mins ago
RS
Rental Account Manager
Ryder System, Inc.
Concord, ON
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 5 mins ago
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In Store Bakery - Clerk Department Second Bakery
Sobeys
Bedford, NS
- Full-time
…the Bakery Department and staff in the absence of the Bakery Manager. Actively contribute to an environment of employee and customer…
Added 5 mins ago
LC
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 5 mins ago
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SALES SUPPORT- Fixed Term Contract
PreciKam
Montreal, QC
- Full-time
The incumbent maintains customer information within the CRM system, coordinates customer communications and meetings, prepares sales documentation, and assists with business development…
Added 5 mins ago
SC
In Store Bakery - Baker
Safeway Canada
Calgary, AB
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 5 mins ago
Front End - Clerk Sales/Service - Tier II SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Brandon, MB
Responsible to support the front end manager in the overall operation of the front end department including providing management and leadership to Front End staff . Ensure operational…
Added 5 mins ago
SN
Seasonal Team Member, Devonshire Mall
Saje Natural Wellness | Retail
Windsor, ON
- Contract
…individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do.</p><p>At Saje, you’ll connect with a dynamic community…
Added 5 mins ago
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Overnight Lead Department Manager
Walmart
Thunder Bay, ON
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 5 mins ago
SJ
Admin Support 8 - ENT
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
-Post-secondary diploma/certificate in medical office administration or equivalent combination of education and experience.
Added 20 mins ago
GD
GARAGE - Seasonal Sales Associate - Pine Centre
Groupe Dynamite, Inc Garage
Prince George, BC
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 20 mins ago
The Shoe Co. - Sales Associate
The Shoe Co.
Corner Brook, NL
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 20 mins ago
SC
chef de quart - Store# 03772, CARREFOUR DON QUICHOTTE
Starbucks Coffee Company
L'Île-Perrot, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 20 mins ago
SC
shift supervisor - Store# 04860, WESTNEY AND KINGSTON
Starbucks Coffee Company
Ajax, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 20 mins ago
SC
chef de quart - Store# 84585, LACHINE - 32 AV
Starbucks Coffee Company
Montreal, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 20 mins ago
SC
shift supervisor - Store# 83225, BOYS ROAD & TRANS-CANADA
Starbucks Coffee Company
Duncan, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 35 mins ago
D
Sr Finance Manager
Digitail
Toronto, ON
- Full-time
Digitail is on a mission to transform the veterinary profession with smart, customer-driven technology. We're building the all-in-one operating system for animal hospitals, simplifying…
Added 35 mins ago
UA
Sr Client Partner - Uber Advertising, Global Restaurants
Uber Advertising
Toronto, ON
- Full-time
This is a high-stakes role where you will work in lockstep with a Partner Manager and Delivery Account Managers to deliver "Execution Excellence" and measurable business growth for our…
Added 35 mins ago
PD
Sales and Account Manager Director
Planet DDS
Ottawa, ON
- Full-time
As our first Canadian hire, the Sale and Account Manager Director will be the face of Planet DDS in the market and a founding member of what we expect to become a Canadian team. You will…
Added 35 mins ago
PC
Pharmacist – Kelowna
Pharmasave Canada
Kelowna, BC
- Full-time
…closely with the pharmacy owner to gain valuable management experience in an independently owned pharmacy, while collaborating with nurses, physicians, and other healthcare professionals to…

Super Micro Computer

Sr. Service Technician

Quebec, QC, Canada

$35.00/hr - $39.00/hr

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Job details

Pay: $35.00/hr - $39.00/hr
Apply by: Nov 9, 2026
Experience: 3+ years of experience in servicing complex X86 systems and parts
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Req ID: 29805

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

This is a full-time position within the Supermicro Global Service Team. Supermicro is seeking a Sr Service technician that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Sr Service technician is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
Ensure escalation situations are managed and corrected quickly and professionally
Provide 2nd line support to the reseller/distributors in all aspects of customer support
Have a very high level of enterprise solution product knowledge
Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
Provide and contribute information such as fault triage and training materials
Run tests and simulations at our facility to assist with problem-solving
Travel to the field to train and or resolve customer issues
Train new service engineers
Able to work under Technical Account Manager direction and take ownership of customer base
Demonstrate ability to be self-sufficient in the field
Able to defuse challenging situations
Manage time effectively; prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations
Determines requirements and/or root cause of technical issues by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
The ability to produce meaningful reports and metrics is a plus
Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
Travel is required (up to 50%)

Qualifications:

Bachelor’s degree in Computer Science, Computer Engineering, and Electrical Engineering preferred
3+ years of experience in servicing complex X86 systems and parts
Will consider Associates Degree in electrical technology, electronics, or equivalent military experience
Work experience in a large enterprise or certification in Windows and Linux environments is a plus
Emphasize break/fix experience and on-site customer service experience
Hands-on experience with servers (Supermicro, EMC, DELL, HP)
The successful candidate needs to have solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
The candidate needs to have strong technical communication skills to lead investigations with engineers of multiple disciplines
Strong written and verbal communication skills, project management skills, solid time management skills
Candidate must have an ability to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
Must possess an excellent ability to create plans and follow up on planned actions
Ability to work in a challenging, dynamic, and fast-paced environment. Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner, and be proactive in driving solutions
Individuals must be able to work effectively in a high-pressure environment
Full professional proficiency in English (read/write/speak)
Must be punctual and detail-oriented
Familiarity with Linux is a plus

Salary Range

$35.00/hr - $39.00/hr

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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More about this job

Responsibilities

The Sr. Service Technician will perform on-site and remote troubleshooting to resolve complex technical issues on Supermicro server equipment. They are responsible for driving customer satisfaction, managing repair cycles, and providing 2nd line support to resellers.

Requirements

Candidates should have at least 3 years of experience servicing complex X86 systems and possess strong hardware diagnostic skills. A bachelor's degree in a technical field is preferred, though an associate degree or equivalent military experience will be considered.

Skills

Server troubleshooting
Hardware diagnostics
Field engineering
Preventive maintenance
Technical support
X86 systems
Linux
Windows
BIOS
Driver management
Project management
Time management
Customer service
Root cause analysis
Reporting
Training

Benefits

Bonus programs
Equity award programs

Visa sponsorship

Not detected in the job text

Keywords

Supermicro
Server
Storage
Networking
Data Center
Cloud Computing
Hadoop
IoT
Fieldwork
X86
Hardware diagnostics
BIOS
Drivers
Linux
Windows
Troubleshooting
Preventive maintenance
Technical Account Manager
Enterprise environment
Break/fix

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