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Added 9 mins ago
TC
Residential Community Support Workers (Kelowna - Casual Pool)
Taproot Community Support Services
Kelowna, BC
- Temporary
We are currently hiring for the following roles, in a casual / on-call capacity, with the opportunity to apply for part-time and full-time positions, as they become available:
Added 9 mins ago
I
Light Duty Commercial Cleaner Evening
IICRC
Guelph, ON
- Full-time
Evening Light Duty Cleaning Position available in Guelph. 4:00pm start time
Added 9 mins ago
Field Service Technician - Controlled Environments (Con-Test)
BGE Indoor Air Quality Solutions Ltd.
Moncton, NB
…(Controlled Environments). In this role, you will play a critical part in keeping laboratories, hospitals, pharmaceutical facilities, and research environments safe and compliant through…
Added 39 mins ago
WC
Manager, Maintenance - Building Services & Capital Projects (2026-323-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
(2026-323-HHS)Employment Type:Full-Time, Non-Bargaining Unit (1 Vacancy)Work Hours:35 hours/week (M-F 9am-5pm)Work Setting:Exclusively Onsite - 800 Vaughan Road, Toronto, ONSalary:$70,000 -…
Added 39 mins ago
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Automotive Technician (Light Vehicle Mechanic) - Apply For Future Opportunities
Glencore
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- $131,000 to $134,000 CAD / year
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada .
Added 39 mins ago
OG
Executive & Personal Assistant
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Vancouver, BC
- Full-time
At Onni, you’ll learn from experienced professionals across every part of our business, take on real responsibility early, and have clear room to grow - whether your path is in commercial…
Added 54 mins ago
Sr. Service Technician
Super Micro Computer
Quebec, QC
This is a full-time position within the Supermicro Global Service Team. Supermicro is seeking a Sr Service technician that will be responsible for fieldwork at customer sites to resolve and…
Added 1 hour ago
OH
Tissue Recovery Coordinator (GTA)
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 1 hour ago
S
Driver Examiner- Part-Time- Orangeville Area
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Orangeville, ON
- Part-time
…job opportunities await you at Serco Canada Inc. You will be part of a professional team which supports operations at all DriveTest Centres across Ontario on behalf of the Ministry of…
Added 1 hour ago
RE
Service Advisor
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Mississauga, ON
- Full-time
Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer…
Added 1 hour ago
P
PepsiCo Beverages Full Time Field Customer Service Specialist
PepsiCo
Mississauga, ON
- Full-time
- Contract
Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.
Added 1 hour ago
AU
Security Guard - Various Casual Shifts
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- $18 CAD / hour
- Part-time
…assistance programs, company discounts, perks and more for most full-time…
Added 1 hour ago
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Operations Manager, Waste
GFL - Sewer Technologies Division
Saint John, NB
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Added 1 hour ago
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Security Guard - Full Time - Rotational Shifts
Allied Universal
Timmins, ON
- $22 CAD / hour
- Full-time
…assistance programs, company discounts, perks and more for most full-time…
Added 1 hour ago
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Seasonal Cargo Handler Non-Driver
FedEx Canada
Brampton, ON
- Full-time
Informations supplémentaires sur la publication : Hiring for seasonal part time position: shift start 10pm - till end of sort 4:30am & 2pm start time, need availability for Monday to…
Added 1 hour ago
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Part-Time Merchandiser
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Ability to stand and walk for long periods of time
Added 1 hour ago
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Thunder Bay - Part-time Merchandiser
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Part-Time Schedule Requirement: Candidates must be available to work flexible hours throughout the week, including weekends. Hours may vary based on operational needs with an expected…
Added 1 hour ago
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Flexible Schedule: This could be part-time or full-time. You create your schedule.
Added 1 hour ago
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Success Centre Planner
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NVIT anticipates a requirement for a Success Centre Planner based at the Merritt campus. This will be a full-time one year-year-term position with the possibility of extension. NVIT invites…
Added 1 hour ago
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Driver - Temporary Part Time - Richmond
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Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Temporary Part Time Driver. This position pays $18.25 / hour and is located at 12631 Vulcan Way,…
Added 1 hour ago
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Building Operator
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As a Building Operator, you will have the opportunity to work as part of a collaborative Building Operations team and support the daily operations of the site. You are a great team player…
Added 1 hour ago
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Technical Service Representative (Part Time)
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Fort McMurray, AB
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Valid driver’s licence with a clean drivers abstract
Added 1 hour ago
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Dispatcher (6 month contract) - Comox
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Comox, BC
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…seeking a Dispatcher to support our Comox operations. This part-time position provides 30 hours per week and plays an essential role in ensuring smooth day-to-day transit service.…
Added 1 hour ago
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Full-Time Red Arrow Motorcoach Operator - Calgary
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Calgary, AB
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Red Arrow Motorcoach Operator - Calgary (Full-Time)
Added 1 hour ago
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Casual Red Arrow Motorcoach Operator - Edmonton
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As a Red Arrow Motorcoach Operator, you'll be much more than a driver. You'll be the face of our organization and one of the most important parts of our passengers' experience. From the…

Super Micro Computer

Sr. Service Technician

Quebec, QC, Canada

$35.00/hr - $39.00/hr

Apply About employer

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Job details

Pay: $35.00/hr - $39.00/hr
Apply by: Nov 9, 2026
Experience: 3+ years of experience in servicing complex X86 systems and parts
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Req ID: 29805

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

This is a full-time position within the Supermicro Global Service Team. Supermicro is seeking a Sr Service technician that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Sr Service technician is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
Ensure escalation situations are managed and corrected quickly and professionally
Provide 2nd line support to the reseller/distributors in all aspects of customer support
Have a very high level of enterprise solution product knowledge
Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
Provide and contribute information such as fault triage and training materials
Run tests and simulations at our facility to assist with problem-solving
Travel to the field to train and or resolve customer issues
Train new service engineers
Able to work under Technical Account Manager direction and take ownership of customer base
Demonstrate ability to be self-sufficient in the field
Able to defuse challenging situations
Manage time effectively; prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations
Determines requirements and/or root cause of technical issues by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
The ability to produce meaningful reports and metrics is a plus
Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
Travel is required (up to 50%)

Qualifications:

Bachelor’s degree in Computer Science, Computer Engineering, and Electrical Engineering preferred
3+ years of experience in servicing complex X86 systems and parts
Will consider Associates Degree in electrical technology, electronics, or equivalent military experience
Work experience in a large enterprise or certification in Windows and Linux environments is a plus
Emphasize break/fix experience and on-site customer service experience
Hands-on experience with servers (Supermicro, EMC, DELL, HP)
The successful candidate needs to have solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
The candidate needs to have strong technical communication skills to lead investigations with engineers of multiple disciplines
Strong written and verbal communication skills, project management skills, solid time management skills
Candidate must have an ability to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
Must possess an excellent ability to create plans and follow up on planned actions
Ability to work in a challenging, dynamic, and fast-paced environment. Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner, and be proactive in driving solutions
Individuals must be able to work effectively in a high-pressure environment
Full professional proficiency in English (read/write/speak)
Must be punctual and detail-oriented
Familiarity with Linux is a plus

Salary Range

$35.00/hr - $39.00/hr

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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More about this job

Responsibilities

The Sr. Service Technician will perform on-site and remote troubleshooting to resolve complex technical issues on Supermicro server equipment. They are responsible for driving customer satisfaction, managing repair cycles, and providing 2nd line support to resellers.

Requirements

Candidates should have at least 3 years of experience servicing complex X86 systems and possess strong hardware diagnostic skills. A bachelor's degree in a technical field is preferred, though an associate degree or equivalent military experience will be considered.

Skills

Server troubleshooting
Hardware diagnostics
Field engineering
Preventive maintenance
Technical support
X86 systems
Linux
Windows
BIOS
Driver management
Project management
Time management
Customer service
Root cause analysis
Reporting
Training

Benefits

Bonus programs
Equity award programs

Visa sponsorship

Not detected in the job text

Keywords

Supermicro
Server
Storage
Networking
Data Center
Cloud Computing
Hadoop
IoT
Fieldwork
X86
Hardware diagnostics
BIOS
Drivers
Linux
Windows
Troubleshooting
Preventive maintenance
Technical Account Manager
Enterprise environment
Break/fix

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