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Added 5 mins ago
S
Social Worker, MSW, Perinatal Mental Health and Substance Use Programs - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Learn more about this opportunity and hear from the leadership team at our Virtual Social Worker Information Session on October 21st from 1:00pm – 2:00pm. Please register for the event by…
Added 5 mins ago
PR
Assistant, Diagnostic Imaging
Peterborough Regional Health Centre
Peterborough, ON
- Part-time
As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a…
Added 35 mins ago
TO
Registered Nurse Cardiac Surgical ICU-CSICU
The Ottawa Hospital
Ottawa, ON
- Full-time
For information purposes only - The Hospital reserves the right to change.
Added 35 mins ago
TO
Manager, eReferral
The Ottawa Hospital
Ottawa, ON
- Full-time
Minimum five (5) years of progressive experience in digital health, health care, or information technology in a relevant professional area;
Added 35 mins ago
K
Senior Accountant, Audit
KPMG
Edmonton, AB
- Full-time
KPMG's Audit practice helps clients manage risk so they can focus on their core businesses. By intimately understanding the client's business, we convert information into insights to…
Added 35 mins ago
K
Senior Accountant, Audit
KPMG
Regina, SK
- Full-time
At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer…
Added 35 mins ago
K
Senior Accountant
KPMG
Calgary, AB
- Full-time
KPMG's Audit practice helps clients manage risk so they can focus on their core businesses. By intimately understanding the client's business, we convert information into insights to…
Added 50 mins ago
Sr. Network Designer
Rogers Communications
Calgary, AB · Brampton, ON · Ottawa, ON · Montreal, QC
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each…
Added 50 mins ago
Staff Product Designer - UI Platform
Okta
Toronto, ON
The Staff Product Designer – UI Platform is a high-impact individual contributor role, serving as a foundational design lead for Okta's global user experience infrastructure. Joining the…
Added 50 mins ago
Senior Product Designer - Identity Threat Protection/Essential Security
Okta
Toronto, ON
We are looking for a talented Senior Product Designer who can help shape Okta’s expansive product portfolio by bringing exceptional craft and fresh perspective to the world of identity and…
Added 1 hour ago
O
Senior Product Designer - Identity Threat Protection/Essential Security
Okta
Toronto, ON
- $118,000 to $162,000 CAD / year
- Full-time
We are looking for a talented Senior Product Designer who can help shape Okta’s expansive product portfolio by bringing exceptional craft and fresh perspective to the world of identity and…
Added 1 hour ago
O
Staff Product Designer - UI Platform
Okta
Toronto, ON
- Full-time
The Staff Product Designer – UI Platform is a high-impact individual contributor role, serving as a foundational design lead for Okta's global user experience infrastructure. Joining the…
Added 1 hour ago
RL
Lead, Manufacturing Engineer
Rocket Lab
Toronto, ON
- Full-time
Analyze and resolve manufacturing discrepancies and non-conformances. Where necessary, lead root cause analyses and implement corrective actions.
Added 1 hour ago
LO
LensCrafters - Licensed Assistant Manager - #942 Kitchener
Luxottica of America, Inc.
Kitchener, ON
- Full-time
Total Rewards: Benefits/Incentive Information
Added 1 hour ago
LO
LensCrafters - Licensed Assistant Manager - #941 Guelph ON
Luxottica of America, Inc.
Guelph, ON
- Full-time
Total Rewards: Benefits/Incentive Information
Added 1 hour ago
VP
Business Center Support Team Associate - Toronto
Vialto Partners
Toronto, ON
- Full-time
…You’ll work alongside recognized experts, shaping people-first, technology-driven solutions that drive the future of work. We help our clients achieve their goals and imagine new…
Added 1 hour ago
T
Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 1 hour ago
TR
Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Sales: AI for prospecting and account research, lead and opportunity scoring, call and meeting intelligence, deal inspection and forecasting, proposal and RFP generation, pricing and…
Added 1 hour ago
K
Senior Manager, National CPA Program (NCPP)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the…
Added 1 hour ago
K
Staff Accountant, Enterprise Core Services
KPMG
Prince George, BC
- Full-time
KPMG's Assurance practice helps owner managed business clients manage risk so they can focus on their core businesses. By intimately understanding the client's business, we convert…
Added 1 hour ago
K
Senior Accountant, Enterprise Core Services
KPMG
Prince George, BC
- Full-time
KPMG's Assurance practice helps owner managed business clients manage risk so they can focus on their core businesses. By intimately understanding the client's business, we convert…
Added 1 hour ago
Software Development Manager, Alexa Connections
Amazon
Toronto, ON
…voice is the most natural user interface for interacting with technology across many domains. At Alexa Communications, we are inventing the future of global, multimedia…
Added 2 hours ago
MI
Assistant General Manager
Magna International
ON · Ontario, Canada
- Full-time
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the…
Added 2 hours ago
A
Technology Strategy & Transformation Manager
Accenture
Toronto, ON
- Full-time
Lead the creation of well-articulated thought leadership assets that present innovative insight, knowledge, guidance, and recommendations on a specific market-relevant technology strategy
Added 2 hours ago
FH
Information Security Analyst
Fraser Health
Surrey, BC
- Full-time
…largest health authorities. In this high-impact role, you’ll lead security incident intake and response, conduct threat and risk assessments, and collaborate with clinical and technical…

Super Micro Computer

Sr. Service Technician

Quebec, QC, Canada

$35.00/hr - $39.00/hr

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Job details

Pay: $35.00/hr - $39.00/hr
Apply by: Nov 9, 2026
Experience: 3+ years of experience in servicing complex X86 systems and parts
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Req ID: 29805

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

This is a full-time position within the Supermicro Global Service Team. Supermicro is seeking a Sr Service technician that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Sr Service technician is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
Ensure escalation situations are managed and corrected quickly and professionally
Provide 2nd line support to the reseller/distributors in all aspects of customer support
Have a very high level of enterprise solution product knowledge
Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
Provide and contribute information such as fault triage and training materials
Run tests and simulations at our facility to assist with problem-solving
Travel to the field to train and or resolve customer issues
Train new service engineers
Able to work under Technical Account Manager direction and take ownership of customer base
Demonstrate ability to be self-sufficient in the field
Able to defuse challenging situations
Manage time effectively; prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations
Determines requirements and/or root cause of technical issues by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
The ability to produce meaningful reports and metrics is a plus
Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
Travel is required (up to 50%)

Qualifications:

Bachelor’s degree in Computer Science, Computer Engineering, and Electrical Engineering preferred
3+ years of experience in servicing complex X86 systems and parts
Will consider Associates Degree in electrical technology, electronics, or equivalent military experience
Work experience in a large enterprise or certification in Windows and Linux environments is a plus
Emphasize break/fix experience and on-site customer service experience
Hands-on experience with servers (Supermicro, EMC, DELL, HP)
The successful candidate needs to have solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
The candidate needs to have strong technical communication skills to lead investigations with engineers of multiple disciplines
Strong written and verbal communication skills, project management skills, solid time management skills
Candidate must have an ability to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
Must possess an excellent ability to create plans and follow up on planned actions
Ability to work in a challenging, dynamic, and fast-paced environment. Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner, and be proactive in driving solutions
Individuals must be able to work effectively in a high-pressure environment
Full professional proficiency in English (read/write/speak)
Must be punctual and detail-oriented
Familiarity with Linux is a plus

Salary Range

$35.00/hr - $39.00/hr

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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More about this job

Responsibilities

The Sr. Service Technician will perform on-site and remote troubleshooting to resolve complex technical issues on Supermicro server equipment. They are responsible for driving customer satisfaction, managing repair cycles, and providing 2nd line support to resellers.

Requirements

Candidates should have at least 3 years of experience servicing complex X86 systems and possess strong hardware diagnostic skills. A bachelor's degree in a technical field is preferred, though an associate degree or equivalent military experience will be considered.

Skills

Server troubleshooting
Hardware diagnostics
Field engineering
Preventive maintenance
Technical support
X86 systems
Linux
Windows
BIOS
Driver management
Project management
Time management
Customer service
Root cause analysis
Reporting
Training

Benefits

Bonus programs
Equity award programs

Visa sponsorship

Not detected in the job text

Keywords

Supermicro
Server
Storage
Networking
Data Center
Cloud Computing
Hadoop
IoT
Fieldwork
X86
Hardware diagnostics
BIOS
Drivers
Linux
Windows
Troubleshooting
Preventive maintenance
Technical Account Manager
Enterprise environment
Break/fix

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