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Added 16 mins ago
NS
Marketing Coordinator
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Culture - a diverse team that values collaboration, innovation, and community
Added 16 mins ago
SH
Health Care Aide
SE Health
Red Deer, AB
- Part-time
…Health, you become part of a diverse and collaborative care team where you’ll apply your skills – and your heart – to provide services that support our residents to live and age well.…
Added 16 mins ago
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Supervisor, Program
CN
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
The Incumbent is responsible for leading the operation of the production team within the Region. The incumbent develops and oversees unionized Railroaders to ensure safe, quality, and…
Added 46 mins ago
TI
Senior Project Manager
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
Senior Technical Project Manager to lead the implementation and expansion of AVEVA PI as part of a strategic initiative to enhance enterprise data visibility, reporting, and operational…
Added 46 mins ago
A
Coordonnateur Génie Industriel
Actalent
Mirabel, QC
- $45 to $60 CAD / hour
- Contract
…pour la fabrication du produit, le contrôle de qualité, et la maintenance, l'entretien et l'amélioration des…
Added 46 mins ago
Roads Maintainer (Operations Programs)
Region of Waterloo
Cambridge, ON
…repairs/replacements as needed. Reports damage and safety issues to lead hand/supervisor immediately. Discusses equipment repair with fleet management staff. Performs daily maintenance…
Added 46 mins ago
Roads Maintainer, Sweeper
Region of Waterloo
Wellesley, ON
Performs daily maintenance circle checks, in accordance with Regional specifications, before using equipment. Performs minor repairs or replacements of parts as required. Completes…
Added 1 hour ago
Sr. Network Designer
Rogers Communications
Calgary, AB · Brampton, ON · Ottawa, ON · Montreal, QC
As part of the Regulatory Services team, you will play a key role in the design, maintenance and evolution of emergency and regulatory services across the Rogers network.We are looking for…
Added 1 hour ago
VC
Health Unit Worker
Vancouver Coastal Health
Vancouver, BC
- $27.26 to $29.16 CAD / hour
- Temporary
Come work as a Health Unit Worker with Vancouver Coastal Health (VCH) on the Three Bridges Community Health Centre team in Vancouver, BC. Apply now to join our team!
Added 1 hour ago
B
Maintenance Technician with Brightisle
Brightisle
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
This is more than a maintenance job - it’s a chance to make a real, visible impact every single day. You’ll be part of a team that values your work, trusts your judgment, and relies on your…
Added 1 hour ago
C
Guidewire Technical Lead / Solution Architect
Cogency
Markham, ON
- Full-time
Job Title: Guidewire Technical Lead / Solution Architect
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Surrey, BC
- Full-time
…professional services, dispensing medication, and assisting in the maintenance of the…
Added 1 hour ago
VP
Business Center Support Team Associate - Toronto
Vialto Partners
Toronto, ON
- Full-time
Follows established guidelines, procedures, and best practices, escalating complex or non-routine issues to the Team Lead or Manager as appropriate.
Added 1 hour ago
T
Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
…applications / systems. May also provide research, installation, maintenance, configuration, administration and/or provisioning of…
Added 1 hour ago
C&
MAC Manager
Cushman & Wakefield
Markham, ON
- Full-time
Lead day-to-day MAC service delivery across assigned sites, establishing priorities, schedules, and resource requirements, for routine
Added 2 hours ago
NM
Electrician, Surface Electrical
Newmont Mining Corporation
BC · Kitimat-Stikine, British Columbia
- Full-time
…operational performance. By joining our inclusive, world-class team, you can help shape the future of mining and make a meaningful…
Added 2 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
BC
Painter/Journeyperson
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
MI
Assistant General Manager
Magna International
ON · Ontario, Canada
- Full-time
…and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe…
Added 2 hours ago
W
Senior Piping Designer
Worley
Sarnia, ON
- Full-time
We are currently recruiting for a Senior Piping Designer. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Sarnia, Ontario.
Added 2 hours ago
I
Services Technician
Insight
Toronto, ON
- Full-time
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 3 hours ago
TC
Residential Community Support Workers (Kelowna - Casual Pool)
Taproot Community Support Services
Kelowna, BC
- Temporary
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 3 hours ago
E
Automotive Detailer - Car Washer - Calgary
Enterprise
Calgary, AB
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $17.50 / hour and is located at 4804 EDMONTON TRAIL NE…
Added 3 hours ago
IS
Customer Service Associate (Pittsburgh, PA, United States)
Industrial Scientific
Canada
- Full-time
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and…
Added 4 hours ago
Sr. Service Technician
Super Micro Computer
Quebec, QC
This is a full-time position within the Supermicro Global Service Team. Supermicro is seeking a Sr Service technician that will be responsible for fieldwork at customer sites to resolve and…

Super Micro Computer

Sr. Service Technician

Quebec, QC, Canada

$35.00/hr - $39.00/hr

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Job details

Pay: $35.00/hr - $39.00/hr
Apply by: Nov 9, 2026
Experience: 3+ years of experience in servicing complex X86 systems and parts
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Req ID: 29805

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

This is a full-time position within the Supermicro Global Service Team. Supermicro is seeking a Sr Service technician that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Sr Service technician is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
Ensure escalation situations are managed and corrected quickly and professionally
Provide 2nd line support to the reseller/distributors in all aspects of customer support
Have a very high level of enterprise solution product knowledge
Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
Provide and contribute information such as fault triage and training materials
Run tests and simulations at our facility to assist with problem-solving
Travel to the field to train and or resolve customer issues
Train new service engineers
Able to work under Technical Account Manager direction and take ownership of customer base
Demonstrate ability to be self-sufficient in the field
Able to defuse challenging situations
Manage time effectively; prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations
Determines requirements and/or root cause of technical issues by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
The ability to produce meaningful reports and metrics is a plus
Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
Travel is required (up to 50%)

Qualifications:

Bachelor’s degree in Computer Science, Computer Engineering, and Electrical Engineering preferred
3+ years of experience in servicing complex X86 systems and parts
Will consider Associates Degree in electrical technology, electronics, or equivalent military experience
Work experience in a large enterprise or certification in Windows and Linux environments is a plus
Emphasize break/fix experience and on-site customer service experience
Hands-on experience with servers (Supermicro, EMC, DELL, HP)
The successful candidate needs to have solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
The candidate needs to have strong technical communication skills to lead investigations with engineers of multiple disciplines
Strong written and verbal communication skills, project management skills, solid time management skills
Candidate must have an ability to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
Must possess an excellent ability to create plans and follow up on planned actions
Ability to work in a challenging, dynamic, and fast-paced environment. Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner, and be proactive in driving solutions
Individuals must be able to work effectively in a high-pressure environment
Full professional proficiency in English (read/write/speak)
Must be punctual and detail-oriented
Familiarity with Linux is a plus

Salary Range

$35.00/hr - $39.00/hr

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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More about this job

Responsibilities

The Sr. Service Technician will perform on-site and remote troubleshooting to resolve complex technical issues on Supermicro server equipment. They are responsible for driving customer satisfaction, managing repair cycles, and providing 2nd line support to resellers.

Requirements

Candidates should have at least 3 years of experience servicing complex X86 systems and possess strong hardware diagnostic skills. A bachelor's degree in a technical field is preferred, though an associate degree or equivalent military experience will be considered.

Skills

Server troubleshooting
Hardware diagnostics
Field engineering
Preventive maintenance
Technical support
X86 systems
Linux
Windows
BIOS
Driver management
Project management
Time management
Customer service
Root cause analysis
Reporting
Training

Benefits

Bonus programs
Equity award programs

Visa sponsorship

Not detected in the job text

Keywords

Supermicro
Server
Storage
Networking
Data Center
Cloud Computing
Hadoop
IoT
Fieldwork
X86
Hardware diagnostics
BIOS
Drivers
Linux
Windows
Troubleshooting
Preventive maintenance
Technical Account Manager
Enterprise environment
Break/fix

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