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Added 29 mins ago
T
Customer Experience Associate
TD
Prince George, BC
- Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 29 mins ago
T
Engineer II
TD
Toronto, ON
- Full-time
Generally reports to a Senior Manager or above
Added 43 mins ago
Manager, Royalty (Finance and Accounting)
Electronic Arts
Vancouver, BC
…allow us to create amazing experiences for our players. The Global EA Royalty team (GEAR) manages all worldwide license and partner development contracts, pertaining to game development for…
Added 43 mins ago
TA
Stock Coordinator - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Burnaby, BC
- Part-time
…ALDO Group brings over 50 years of fashion expertise to the global stage. With close to 1,500 stores across more than 110 countries, we operate two signature brands - ALDO and Call It…
Added 43 mins ago
TA
Sales Associate - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Burnaby, BC
- Part-time
…ALDO Group brings over 50 years of fashion expertise to the global stage. With close to 1,500 stores across more than 110 countries, we operate two signature brands - ALDO and Call It…
Added 58 mins ago
J
Lead Product Manager, Technical
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Product Manager, Technical based in Canada.
Added 58 mins ago
Sr. Service Technician
Super Micro Computer
Quebec, QC
…the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We…
Added 1 hour ago
AU
Undergraduate Academic Program Advisor, Faculty of Science and Technology
Athabasca University
Athabasca, AB
- $48,621.92 to $79,714.45 USD / year
- Full-time
…community, we aim to change lives and communities from local to global like no other university. In an increasingly complex world, our flexible model enables learners to obtain the…
Added 1 hour ago
D
HR Advisor / Conseiller(ère) en ressources humaines
DWF
Toronto, ON
- Full-time
DWF Group is a global provider of integrated legal and business services. As part of the DWF Group, our Canadian legal team is driven by innovation, collaboration, and a shared commitment…
Added 1 hour ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
The IT Service Desk Analyst is part of Citco's global IT Service Delivery function, supporting internal business users and, where applicable, external clients. The analyst handles incidents…
Added 1 hour ago
E
Management Trainee
Enterprise
Antigonish, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
T
Manager, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
Toast
Montreal, QC
- $103,000 to $150,000 USD / year
- Full-time
Toast is recruiting on behalf of a global Big Four professional services firm with more than 10,000 people across Canada, hiring a Manager, Software Delivery Developer for its Gen AI and…
Added 1 hour ago
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Marketing Manager B2B
Nestlé Nespresso SA
Montreal, QC
- Full-time
…markets and has over 14'000 employees. In 2025, it operated a global retail network of 849 boutiques. For more information, visit the Nespresso website:…
Added 1 hour ago
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Senior Manager - Senior Tech Lead – AI & Technology Transformation
Toast
Montreal, QC
- $103,000 to $190,000 USD / year
- Full-time
Toast is recruiting on behalf of one of Canada’s largest professional services firms, a global advisory, audit and tax organization with more than 10,000 people across the country. The…
Added 1 hour ago
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Consumer & Market Intelligence Manager
Nestlé Nespresso SA
Montreal, QC
- Full-time
Job title: Consumer & Market Insights Manager
Added 1 hour ago
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AI Architect, Manager
Avanade
Toronto, ON
- Full-time
The AI Architect is responsible for designing and developing scalable AI solutions aligned to a business strategy and benefits case as well as supporting as an AI technical advisor and SME…
Added 1 hour ago
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Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Part-time
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product,…
Added 1 hour ago
CI
Building Operator
Colliers International
AB
- Full-time
Collaborate with and follow the direction of the Operations team and manager.
Added 1 hour ago
S
Outbound Warehouse Supervisor - Salary
Sysco
Vancouver, BC · Sysco Vancouver
- Full-time
· Assist Warehouse Manager in preparation of annual warehouse budget and monitor budget on a weekly basis
Added 1 hour ago
T
Talent Acquisition Coordinator
Trulioo
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
…the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply…
Added 2 hours ago
BN
Infrastructure Business Development Manager
BYD North America
Toronto, ON
- Full-time
The Infrastructure Business Development Manager is responsible for supporting the planning, partner coordination, and execution of charging network expansion and infrastructure development…
Added 2 hours ago
EW
Project Manager
ERCO Worldwide
Saskatoon, SK
- Full-time
…intelligent, and environmentally responsible manufacturing on a global scale. As one of the largest suppliers of Chlorine Dioxide technology in the world, we are devoted to building genuine…
Added 2 hours ago
EW
Senior Plant Process Engineer
ERCO Worldwide
Saskatoon, SK
- Full-time
…intelligent, and environmentally responsible manufacturing on a global scale. As one of the largest suppliers of Chlorine Dioxide technology in the world, we are devoted to building genuine…
Added 2 hours ago
OP
Associate Director, Talent Acquisition
Omnicom Precision Marketing
Calgary, AB
- Full-time
…stakeholders, and driving the success of a high-performing global recruitment…
Added 2 hours ago
HI
Manager, Product Marketing
Haemonetics Interventional Technologies
Canada
- Full-time
execution across global regions. Serves as the clinical, technical, and commercial subject matter expert for the IVT franchise,

Super Micro Computer

Sr. Service Technician

Quebec, QC, Canada

$35.00/hr - $39.00/hr

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Job details

Pay: $35.00/hr - $39.00/hr
Apply by: Nov 9, 2026
Experience: 3+ years of experience in servicing complex X86 systems and parts
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Req ID: 29805

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

This is a full-time position within the Supermicro Global Service Team. Supermicro is seeking a Sr Service technician that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Sr Service technician is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment
Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times
Ensure escalation situations are managed and corrected quickly and professionally
Provide 2nd line support to the reseller/distributors in all aspects of customer support
Have a very high level of enterprise solution product knowledge
Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
Provide and contribute information such as fault triage and training materials
Run tests and simulations at our facility to assist with problem-solving
Travel to the field to train and or resolve customer issues
Train new service engineers
Able to work under Technical Account Manager direction and take ownership of customer base
Demonstrate ability to be self-sufficient in the field
Able to defuse challenging situations
Manage time effectively; prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations
Determines requirements and/or root cause of technical issues by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
The ability to produce meaningful reports and metrics is a plus
Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
Travel is required (up to 50%)

Qualifications:

Bachelor’s degree in Computer Science, Computer Engineering, and Electrical Engineering preferred
3+ years of experience in servicing complex X86 systems and parts
Will consider Associates Degree in electrical technology, electronics, or equivalent military experience
Work experience in a large enterprise or certification in Windows and Linux environments is a plus
Emphasize break/fix experience and on-site customer service experience
Hands-on experience with servers (Supermicro, EMC, DELL, HP)
The successful candidate needs to have solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
The candidate needs to have strong technical communication skills to lead investigations with engineers of multiple disciplines
Strong written and verbal communication skills, project management skills, solid time management skills
Candidate must have an ability to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
Must possess an excellent ability to create plans and follow up on planned actions
Ability to work in a challenging, dynamic, and fast-paced environment. Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner, and be proactive in driving solutions
Individuals must be able to work effectively in a high-pressure environment
Full professional proficiency in English (read/write/speak)
Must be punctual and detail-oriented
Familiarity with Linux is a plus

Salary Range

$35.00/hr - $39.00/hr

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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More about this job

Responsibilities

The Sr. Service Technician will perform on-site and remote troubleshooting to resolve complex technical issues on Supermicro server equipment. They are responsible for driving customer satisfaction, managing repair cycles, and providing 2nd line support to resellers.

Requirements

Candidates should have at least 3 years of experience servicing complex X86 systems and possess strong hardware diagnostic skills. A bachelor's degree in a technical field is preferred, though an associate degree or equivalent military experience will be considered.

Skills

Server troubleshooting
Hardware diagnostics
Field engineering
Preventive maintenance
Technical support
X86 systems
Linux
Windows
BIOS
Driver management
Project management
Time management
Customer service
Root cause analysis
Reporting
Training

Benefits

Bonus programs
Equity award programs

Visa sponsorship

Not detected in the job text

Keywords

Supermicro
Server
Storage
Networking
Data Center
Cloud Computing
Hadoop
IoT
Fieldwork
X86
Hardware diagnostics
BIOS
Drivers
Linux
Windows
Troubleshooting
Preventive maintenance
Technical Account Manager
Enterprise environment
Break/fix

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