Outbound customer service representative - contact centre

• Location Winnipeg, MBR3E 2S9
• Work location On site
• Salary$16.40 to $19.00HOUR hourly (To be negotiated) / 20 to 40 hours per week
• Terms of employment Permanent employmentPart time leading to full time
• Morning, Day, Evening, Weekend, Flexible hours
• Starts as soon as possible
• Benefits: Financial benefits, Other benefits
• vacancies 5 vacancies
• Source Job Bank #3662541

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area

Responsibilities

Tasks

• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Maintain records and statistics
• Perform general office duties
• Receive and log complaints
• Receive payments

Experience and specialization

Computer and technology knowledge

• Database software
• Internet
• MS Excel
• MS Outlook
• MS Windows
• MS Word

Type of experience

• Call centre

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Repetitive tasks

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Dependability
• Quick learner

Benefits

Financial benefits

• Bonus
• Commission

Other benefits

• Free parking available