Quality Technician

Objective: The Quality Technician is responsible for creating and maintaining a culture and work environment which supports the production, transportation and installation of quality goods. This role primarily involves the weekend shift, but the candidate must remain flexible to support other shifts as operational needs arise. 

Reports to: Quality Assurance Supervisor

Direct Reports: None

Location: Manufacturing Plant 

Main Responsibilities:

• Participate in and conduct daily audit activities (SPC, Out of Box audit, machine, and department specific checks). 
• Execute quality initiatives and processes currently in place and as assigned. 
• Continually evaluate and recommend alternative auditing procedures for continuous improvement. 
• Maintain a working knowledge of our product and its application. 
• Conduct regular meetings with the manufacturing supervisors to create consistency and teamwork. 
• Work closely with the Quality Manager and Quality Team Leader to act on quality concerns, identify the root cause and implement suitable control measures.  
• Prepare monthly reports showing inspections and audit performance as well as any opportunities for improvement. 
• Provide clear and concise feedback to management on quality related concerns. 
• Working alongside manufacturing to aid in quality education of new hires. 
• Inspect products for all White Glove, 1^st Order Kitchen, and VIP assigned jobs.
• Support QA team leader in the development, standardization and management of controlled documents. 
• Support CI activities with regards to executing improvement actions.

Core Competencies:

• Problem Solving and Decision-Making – Efficiently analyzes problems and implements timely decisions towards resolution and future re-occurrence. 
• Integrity – Consistently acts in a responsible and ethical manner. Accepts accountability for behavior, organizational values and legal compliance.  
• Operational Excellence – Maintains a high focus on productivity and results. Focuses efforts on activities that will have the greatest return to the customer and the organization. 
• Interpersonal Communication Skills – Responds appropriately to the needs, feelings and capabilities of different people in different situations. Treats others with respect, is an active listener and fosters an environment of open communication. 
• Knowledge Management – Ensures that the right information is provided to the right people at the right time, in order to make sound decisions. Leverages the collective wisdom and expertise of employees to carry out the objectives of the organization. 
• Quality Management - Understands the importance of quality and strives to achieve corporate objectives. 

Skills and Abilities:

• Excellent communication skills (verbal, written, listening). 
• Ability to work well with others. 
• Strong Organizational and time management skills. 
• Accuracy and attention to detail. 
• Knowledge of Superior Cabinets’ product offerings, operations and programs.
• Commitment to ensuring each kitchen meets quality standards and overall customer satisfaction targets.
• Technical ability to use Microsoft office suite and mobile phone for the collection of pictures for quality improvements. 

Requirements:

• Minimum Grade 12 or equivalent. 
• Previous experience in quality in a cabinet or manufacturing environment will be an asset. 
• Education related to Lean/Six Sigma, RCA, QMS will be considered an asset. 

How to Apply:

Please visit www.superior cabinets.ca/careers to apply! While we appreciate all applications, only shortlisted candidates selected for an interview will be contacted.