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Added 46 mins ago
Senior NPI Product Engineer
Semtech
Burlington, ON · CAN - Burlington, ON
Full-time
Working across Design, Test, Validation, Quality, Reliability, Applications, and Operations, our engineers define testability requirements, drive comprehensive characterisation across PVT,…
Added 2 hours ago
Senior Software Developer
Bentley Systems
Toronto, ON
A Senior Software Developer, Subsurface Information Management is responsible for the end-to-end design, development, and release of high-performance platform services and APIs that enable…
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Software Developer - Front End | Must Have: Java, React, JS, TS, HTML/CSS, RxJS | Eval: Java(20%), Tech(40%), Oracle(15%), AODA(15%), Soft(10%)
CCI- Computer Consultants International, Inc.
Toronto, ON
Contract
…programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests. Resolves and troubleshoots technical problems which arise…
Added 3 hours ago
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The Muslim Association of Canada
Windsor, ON
Up to $17.95 CAD / hour
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Handle any queries or data/information requests from head office in a timely manner
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$103,000 to $155,000 CAD / year
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ServiceNow Developer Associate - Summer 2027
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Full-time
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Added 6 hours ago
Success Operations Analyst I
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…experience. Your role will be instrumental in driving efficiency, data integrity, and innovation within TA…
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Coordinator, Business Management
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Toronto, ON
$65,000 to $75,000 CAD / year
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Director of Quality Assurance
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In this leadership role, you will define and evolve our QA strategy, strengthen our approach to test automation, and build the practices, processes, and capabilities needed to deliver…
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Excellent organizational, time management, and multi-tasking skills.
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Vancouver, BC
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Added 10 hours ago
Customer Service Representative, Investors Edge - 6 Months Contract
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…related client relations and service groups or escalate to management The role makes recommendations on client matters to meet work objectives, ensuring that clients experience a bank that…
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Partner with senior business leaders to influence strategic and commercial decisions through data-driven insights and recommendations.
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Mechanical Engineering, Pressure Boundary & Analysis
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Superior Plus Propane Talent Acquisition

AI & Automation Manager

Sainte-Catherine, QC, Canada
Calgary, AB, Canada
ON, Canada

Pay: Salary: $97,700 - $122,100 annually (based on skills, experience, qualifications, and geography).
Apply by: Oct 24, 2026
Experience: 5-8 years of experience in sales, marketing operations, automation, marketing technology, business process improvement, or a related area.
Posting language: English
Posted: Sep 23, 2026

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Original job description

What we will offer you:

Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do.
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges.
Competitive Compensation: We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly.
Flexibility: We understand the importance of work-life balance, we offer flexible hybrid work options to help you manage your personal and professional commitments.
Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
Safety Focused: We care about you and have committed to a zero-harm workplace.

Reporting to the Senior Marketing Manager, Operations & Technology, the AI & Automation Manager will lead the development and implementation of AI-powered and automation-driven solutions that improve business efficiency, streamline processes, and support organizational growth.

This is a strategic, hands-on role responsible for identifying opportunities, building intelligent workflows, and delivering scalable technology solutions that drive measurable business impact across Marketing, Sales, Customer Experience, and Commercial teams.

What you’ll do:

AI Strategy, Governance & Adoption

Own the AI and automation strategy, roadmap, and priorities throughout the lifecycle , aligning initiatives with business objectives and commercial growth goals.
Identify high-value AI opportunities across Marketing, Sales, Customer Experience, and Commercial functions, developing business cases, implementation plans, and measurable success criteria.
Assess emerging AI technologies and recommend investments, pilots, and adoption opportunities based on business impact.
Establish governance, standards, and guardrails for responsible AI usage, including data stewardship, security, compliance, and quality assurance.
Partner with Data, IT, and business stakeholders to drive adoption, enablement, and long-term AI capability development.

Intelligent Automation Design & Delivery

Architect, build, test, deploy, and maintain automated workflows supporting campaign execution, lead management, customer journeys, reporting, and cross-functional business processes.
Translate operational pain points into practical automation solutions using marketing automation platforms, workflow orchestration tools, AI capabilities, APIs, and low-code/no-code technologies.
Design resilient workflows that account for data quality, error handling, exception routing, monitoring, and long-term maintainability.
Evaluate workflow performance and business impact, continuously identifying opportunities to optimize, refactor, or expand automation capabilities.
Maintain documentation, governance, and lifecycle management processes for all automation assets.

Funnel Intelligence & Revenue Process Optimization

Apply AI and automation capabilities to improve lead management, customer engagement, lifecycle progression, and conversion performance.
Analyze customer journeys and revenue processes to identify inefficiencies and opportunities for intelligent automation.
Monitor automated funnel processes and resolve issues impacting pipeline integrity, operational effectiveness, or reporting accuracy.

Automation Architecture & Data Orchestration

Own the automation and integration layer supporting the lifecycle, including workflow orchestration, trigger logic, business rules, data movement, and transformation processes.
Partner with Data and IT teams to ensure automation solutions align with platform architecture and enterprise standards, recommending and implementing integration approaches using APIs, middleware, native connectors, and automation technologies.
Identify integration gaps, process bottlenecks, and data integrity issues affecting business performance. Establish controls and monitoring practices that ensure reliable and accurate data flows across systems.

Cross-Functional Leadership & Enablement

Translate technical capabilities into business value, influencing strategy, prioritization, and investment decisions.
Lead training, documentation, and enablement efforts that drive adoption and long-term organizational self-sufficiency.
Partner with cross-functional stakeholders to deliver automation, process improvement, and technology transformation initiatives.
Champion scalable, enterprise-minded solutions that support current operations and future business growth.

Perform other related duties as assigned.

What you bring:

Bachelor's degree in Marketing, Business, Communications, Technology, or a related field.
5-8 years of experience in sales, marketing operations, automation, marketing technology, business process improvement, or a related area.
Proven experience designing and implementing complex automated workflows and AI-enabled solutions.
Strong understanding of CRM systems, customer lifecycle management, lead management, and revenue process optimization.
Experience with marketing automation platforms, workflow orchestration tools, APIs, integration technologies, and low-code/no-code solutions. Experience with Salesforce Agentforce would be considered an asset.
Knowledge of AI, machine learning, automation best practices, governance, and responsible AI principles.
Strong analytical, problem-solving, and stakeholder management skills.
Ability to translate technical concepts into clear business value and recommendations.
English proficiency is required to support the full North American business.
Legal Authorization to work in the US and/or Canada is required. We will not sponsor individuals for employment visas now or in the future for this job opening.

Work Location: Preference is for candidates to be within a commutable distance to one of our office locations in Calgary, AB, Sainte-Catherine, QC, or in the Greater Toronto Area; however, we recognize that the right talent can thrive from anywhere - fully remote candidates will be considered for the right fit.

Salary: $97,700 - $122,100 annually (based on skills, experience, qualifications, and geography).

Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions.

This posting is for a newly created position. We do not use AI tools in the selection process and do not request pay history.

Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.

"Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at aoda_hr@superiorpropane.com to let us know how we can enhance your experience."

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More about this job

Responsibilities

The AI & Automation Manager will lead the development and implementation of AI-powered solutions to improve business efficiency and streamline processes across Marketing, Sales, and Customer Experience teams. This role involves architecting intelligent workflows, establishing AI governance, and driving long-term automation capabilities to support organizational growth.

Requirements

Candidates must possess a bachelor's degree and 5-8 years of experience in sales, marketing operations, or automation. Strong proficiency in CRM systems, workflow orchestration, and AI best practices is required, along with the legal authorization to work in the US or Canada.

Skills

AI strategy
Automation
Workflow orchestration
CRM systems
Marketing automation
Data stewardship
API integration
Low-code/no-code
Revenue process optimization
Stakeholder management
Problem-solving
Analytical skills
Project management
Governance
Machine learning

Benefits

Health benefits
Health & wellness spending accounts
Maternity leave top-up
Employee assistance program
Mental health support
Performance-based incentives

Visa sponsorship

Not detected in the job text

Keywords

AI
Automation
Marketing Technology
Salesforce Agentforce
CRM
Workflow Orchestration
API
Low-code
No-code
Data Governance
Machine Learning
Lead Management
Customer Journey
Business Process Improvement
Middleware
Data Quality
Compliance
Security
Strategy
Roadmap
Revenue Optimization
Integration
Analytics
Stakeholder Management
Enterprise Architecture

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