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Added 6 mins ago
VS
Health and Wellness Manager (2026-10887)
Verve Senior Living
Vancouver, BC
- Full-time
Proficient computer skills, including Microsoft Word and Excel.
Added 6 mins ago
CC
Office Manager | Langley
Cactus Club Cafe
Langley (District), BC · City of Langley, BC
- Part-time
Proficient in using Microsoft Office applications (Word, Excel and PowerPoint), and Google Suite applications
Added 6 mins ago
EO
Business Intelligence Analyst
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Toronto, ON · North York, ON
- Full-time
Experience writing SQL queries, procedures, and data processing workflows, preferably using Microsoft SQL Server/T-SQL.
Added 6 mins ago
HR
Planner III (Regional & Community Planning)
Halifax Regional Municipality
Halifax, NS
- Temporary
Knowledge of standard office technology including Microsoft Office Suite, Internet applications, GIS and other similar systems and technology related to the business unit
Added 6 mins ago
D|
Transportation Manager (6-month contract)
DECIEM | THE ABNORMAL BEAUTY COMPANY
Mississauga, ON
- Contract
Utilize ERP and transportation systems, including Microsoft Dynamics 365 (D365), SAP, and TMS platforms, to monitor transactions, shipments, costs, and operational performance
Added 6 mins ago
LE
Warehouse Manager (Electrical/Plumbling)
Lean Excellence Canada
Richmond Hill, ON
- Full-time
Experience using inventory management systems, warehouse management software, and Microsoft Office applications.
Added 6 mins ago
US
Senior Admissions Officer
UBC Sauder School of Business
Vancouver, BC
- $4,881 CAD / month
- Contract
Advanced computer skills including hands-on experience with Microsoft Office, web browsers, HTML, Sale
Added 6 mins ago
A
Supply Chain Coordinator
Airswift
Calgary, AB
- Contract
Added 6 mins ago
RM
Recruiter
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Calgary, AB
- Full-time
Added 10 mins ago
Access Navigator
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Halifax, NS
Added 10 mins ago
SD
Senior ETL Developer
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
We are seeking a Senior ETL Developer to design, develop,
Added 10 mins ago
R
Administrative Assistant, MS
Ricoh
Burnaby, BC
- Full-time
Proficiency in Microsoft Office applications and the ability to learn workplace management systems.
Added 10 mins ago
C
Quality Supervisor
CTDI
AB · Rocky View County, AB
- Full-time
Added 24 mins ago
SJ
Administrative Coordinator 2 - DI
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
Advanced proficiency in Microsoft Office Suite, including Word, Outlook, PowerPoint, and Excel.
Added 24 mins ago
MC
Financial Services Associate - Full Time
Meridian Credit Union
Fort Erie, ON
- $60,000 to $64,000 CAD / year
- Full-time
Added 24 mins ago
MC
Licensed Financial Services Associate - Full Time
Meridian Credit Union
Pembroke, ON
- $60,000 to $64,000 CAD / year
- Full-time
Added 24 mins ago
MO
Casual Recreation Restorative Aide, Riverview Gardens
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Part-time
Basic computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or similar software program)
Added 24 mins ago
YO
Level 3 Early Childhood Educator Salaried
YMCA of Northern Alberta
Edmonton, AB
- Full-time
Experience with a tablet and Microsoft Office - Word.
Added 36 mins ago
G
Director, Labor Relations & Health and Safety
GreenShield
Windsor, ON
- Full-time
Added 36 mins ago
N(
Instructor, Springhill Institution
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Springhill, NS
- $33.85 to $52.08 CAD / hour
- Full-time
Added 36 mins ago
CO
Foreperson, Vehicle Maintenance
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- Full-time
Added 36 mins ago
BC
Surgical Clinical Reviewer
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Added 36 mins ago
TN
Sales representative
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Montreal, QC
- Full-time
High proficiency in Microsoft Word, PowerPoint and Excel.
Added 36 mins ago
KB
Assistant Store Manager - Back-end Ops
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Moncton, NB
- Full-time
Using systems effectively: Leverage Microsoft Office (Excel, Word, Outlook), Kronos for timekeeping, and D365 for inventory, sales, and operational tracking.
Added 36 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Ottawa, ON
- $52,500 CAD / year
- Full-time

Superior Propane

Customer Retention Representative

Canada

$49,100 - $61,350 annually (based on skills, experience, qualifications, and geography). · Full-time

Apply About employer

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Job details

Pay: $49,100 - $61,350 annually (based on skills, experience, qualifications, and geography).
Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

What we will offer you:

Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do.

Opportunity: A continuous focus on professional development with many opportunities for training & career growth.

Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges.

Competitive Compensation: We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly.

Flexibility: We understand the importance of work-life balance, we offer flexible hybrid work options to help you manage your personal and professional commitments.

Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.

Safety Focused: We care about you and have committed to a zero-harm workplace.

What you'll do:

Deliver exceptional customer service by consistently applying and leveraging established procedures and processes to effectively resolve issues and retain customers.
Actively listen to customers’ concerns and work positively to defuse situations.
Evaluate the profitability and status of accounts, aiming for a win-win resolution by addressing issues and negotiating account, product, and service offerings to retain accounts while ensuring future profitability.
Meet predetermined retention targets when responding to customers’ requests to close their accounts.
Accurately and promptly process and complete the closure of customer accounts.
Participate in continuous improvement initiatives.
Perform other duties as required.

What you bring:

Minimum high school diploma with at least one year of relevant experience; prior experience in customer service, sales, and/or accounting is preferred.
Post-secondary education is considered an asset.
Exceptional customer service skills supported by strong oral communication abilities.
Passion for finding solutions and providing the best possible customer experience.
Attention to detail to ensure accuracy in all customer-related information.
Proficiency in Microsoft Outlook and Excel.
Fluency in French/English, both written and verbal, is an asset.

Salary:

$49,100 - $61,350 annually (based on skills, experience, qualifications, and geography).

Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions.

This posting is a for a newly created position. We do not use AI tools in the selection process and do not request pay history.

Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.

"Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at aoda_hr@superiorpropane.com to let us know how we can enhance your experience."

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More about this job

Responsibilities

Provide customer service, resolve concerns, and retain customers by applying established procedures, evaluating account profitability and status, and negotiating suitable account, product, and service offerings. Meet retention targets, accurately process account closures when needed, and contribute to continuous improvement initiatives.

Requirements

A high school diploma and at least one year of relevant experience are required; customer service, sales, or accounting experience is preferred, and post-secondary education is an asset. Candidates should have strong customer service and oral communication skills, a solution-focused approach, attention to detail, and proficiency in Microsoft Outlook and Excel; French-English fluency is an asset.

Skills

Customer Service
Customer Retention
Active Listening
Conflict De-escalation
Negotiation
Problem-solving
Oral Communication
Attention to Detail
Account Evaluation
Sales
Account Closure Processing
Microsoft Outlook
Microsoft Excel
French-English Fluency

Benefits

Health Benefits
Health and Wellness Spending Accounts
Maternity Leave Top-Up
Employee Assistance Program
Mental Health Support
Performance-Based Incentives
Retirement Plan
Matching Contributions
Flexible Hybrid Work Options
Professional Development and Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Retention
Customer Service
Account Closure
Retention Targets
Account Profitability
Account Status
Issue Resolution
Active Listening
Conflict De-escalation
Negotiation
Sales
Accounting
Microsoft Outlook
Microsoft Excel
Continuous Improvement
Propane
Oil and Gas
French-English Fluency

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