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Added 4 mins ago
S
Stage Experience Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 20 mins ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room program and must…
Added 20 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 20 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 20 mins ago
AS
Vmware Consultant
Alquemy Search & Consulting
AB · Edmonton, AB
- Contract
Our utility client runs a capital program each year to implement application and infrastructure changes in support of the business. In relation to these initiatives and some operational…
Added 20 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.
Added 20 mins ago
TC
Heavy Equipment Technician
Thorhild County
Thorhild, AB
- Full-time
Thorhild County Public Works Department is seeking a suitable individual to carry out the following duties under the direction and supervision of the Fleet Manager:
Added 20 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 20 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 20 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.
Added 20 mins ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 20 mins ago
BC
Registered Practical Nurse - Integrated Stroke Unit
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 20 mins ago
BC
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Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 20 mins ago
BC
Personal Support Worker - Surgical (B5)
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 20 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 20 mins ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, the successful applicant will be responsible for comprehensive nursing care in the Rehabilitation program.
Added 20 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 20 mins ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager the successful applicant will be responsible for comprehensive nursing care in the surgical program and must meet the following criteria:
Added 20 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 20 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Medically Integrated Program, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and ethical…
Added 20 mins ago
BC
Occupational Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 20 mins ago
E
Manager, Facilities and Safety
Eva's
Toronto, ON
- $74,548.2 to $86,261.76 CAD / year
- Full-time
The Manager, Facilities and Safety will be responsible for leading a team of facility professionals to ensure the efficient and effective operation, maintenance, and safety of our…
Added 20 mins ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 20 mins ago
PC
Cook, Casual, Food & Nutrition Services
Providence Care
Kingston, ON
- Full-time
Successful completion of an Interprovincial Standards Red Seal Program is an asset
Added 20 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.

Superior Propane

Digital Experience & Customer Marketing Specialist

Toronto, ON, Canada
Greater Toronto and Hamilton Area, ON, Canada

Salary: $58,300 - $72,850 annually (based on skills, experience, qualifications, and geography). · Full-time

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Job details

Pay: Salary: $58,300 - $72,850 annually (based on skills, experience, qualifications, and geography).
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 5+ years of experience in digital marketing, customer marketing, customer experience, lifecycle marketing, digital product marketing, or related disciplines.
Posting language: English
Posted: Nov 2, 2026

Original job description

What we will offer you:

Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do.

Opportunity: A continuous focus on professional development with many opportunities for training & career growth.

Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges.

Competitive Compensation: We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly.

Flexibility: We understand the importance of work-life balance, we offer flexible hybrid work options to help you manage your personal and professional commitments.

Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.

Safety Focused: We care about you and have committed to a zero-harm workplace.

Reporting to the Senior Marketing Manager, Brand and Communications, the Digital Experience & Customer Marketing Specialist executes and optimizes customer-facing digital experiences and customer marketing programs across the United States and Canada. Working within the customer marketing strategy set by the Senior Marketing Manager, the role improves how customers engage with Superior's digital channels, communications, and self-service platforms to drive adoption, engagement, satisfaction, and long-term customer value.

Partnering closely with Customer Experience, Retention, and Marketing teams, the role turns customer insights, feedback, and behavioural data into practical digital experience improvements, coordinated communications, onboarding activity, and engagement initiatives that strengthen customer relationships and support business objectives.

Superior currently operates under a hybrid work model for eligible non-field positions. As Superior is in the process of securing a new office location in the Greater Toronto Area (GTA), this role will initially be remote for GTA-based employees. Once the new office location is established, the position will transition to a hybrid work arrangement consistent with the company's existing flexible work practices.

What you'll do:

Execute and optimize customer-facing digital experiences, including online portals, self-service tools, mobile applications, and customer communication channels, within the established experience roadmap.
Deliver onboarding, activation, and adoption programs that help customers successfully engage with digital platforms, products, services, and self-service capabilities.
Execute customer marketing programs that improve engagement, portal adoption, satisfaction, loyalty, and long-term customer value.
Manage customer communication calendars and execute contact plans across digital touchpoints, ensuring relevant, timely, and coordinated customer communications.
Coordinate communication prioritization across customer-facing teams to maintain a consistent experience while minimizing contact fatigue and communication overlap.
Support Customer Experience, Retention, Operations, and Technology teams in identifying customer pain points and improving digital journeys, self-service processes, and overall customer experience.
Analyze customer feedback, behavioural insights, digital analytics, and journey performance data, translating findings into recommendations that improve engagement, adoption, satisfaction, and retention.
Run testing and optimization activities across customer communications, journeys, digital experiences, content, and customer touchpoints, applying results to improve performance.
Support audience segmentation, personalization, and targeting to improve message relevance and customer engagement across digital channels.
Monitor key performance indicators including customer engagement, digital adoption, satisfaction, retention, conversion, and journey performance metrics.
Collaborate cross-functionally to ensure digital experiences and customer communications align with brand standards, customer expectations, and business priorities.
Partner with Technology and product teams to support customer experience enhancements, new capabilities, and platform improvements based on customer needs and business priorities.
Identify opportunities to improve digital experience effectiveness, customer engagement, communication efficiency, and customer satisfaction through testing and best practices.
Performs other related duties as assigned.

What you bring:

Bachelor's degree in Marketing, Business, Communications, Public Relations, or a related field.
5+ years of experience in digital marketing, customer marketing, customer experience, lifecycle marketing, digital product marketing, or related disciplines.
Experience executing digital experience, customer communication, customer engagement, or customer journey activities.
Experience using digital analytics, customer insights, and performance data to inform recommendations and optimization.
Experience planning and delivering customer communications, engagement programs, or onboarding initiatives.
Experience working cross-functionally with technology, customer experience, marketing, or operational teams.
Experience supporting customer-facing digital platforms, self-service experiences, or digital product adoption is required.
Experience with testing, experimentation, personalization, or optimization programs is required.

Salary: $58,300 - $72,850 annually (based on skills, experience, qualifications, and geography).

Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions.

This posting is for a newly created position. We do not use AI tools in the selection process and do not request pay history.

Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.

"Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at aoda_hr@superiorpropane.com to let us know how we can enhance your experience."

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More about this job

Responsibilities

Execute and optimize customer-facing digital experiences, communications, onboarding, and engagement programs across the United States and Canada. Analyze customer insights and performance data, coordinate cross-functional improvements, and use testing and personalization to increase adoption, satisfaction, retention, and customer value.

Requirements

A bachelor's degree in Marketing, Business, Communications, Public Relations, or a related field and at least five years of relevant experience are required. Candidates need experience with customer communications and onboarding, digital analytics, cross-functional collaboration, customer-facing digital platforms, and testing, experimentation, personalization, or optimization.

Skills

Digital Marketing
Customer Marketing
Customer Experience
Lifecycle Marketing
Digital Analytics
Customer Journey Optimization
Customer Communications
Customer Onboarding
Digital Platform Adoption
Self-Service Experience
Audience Segmentation
Personalization
Testing and Experimentation
Performance Measurement
Cross-Functional Collaboration
Customer Retention

Benefits

Health Benefits
Health and Wellness Spending Accounts
Maternity Leave Top-Up
Employee Assistance Program
Professional Development and Training
Performance-Based Incentives
Retirement Plan
Matching Contributions
Flexible Hybrid Work Options

Visa sponsorship

Not detected in the job text

Keywords

Customer Marketing
Digital Experience
Customer Experience
Customer Engagement
Customer Journey
Digital Analytics
Customer Insights
Behavioral Data
Customer Communications
Communication Calendars
Onboarding
Activation
Digital Adoption
Self-Service Platforms
Online Portals
Mobile Applications
Audience Segmentation
Personalization
Testing
Experimentation
Optimization
Key Performance Indicators
Retention
Satisfaction
Conversion
Customer Loyalty
Journey Performance
Brand Standards
Cross-Functional Collaboration
United States and Canada

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