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Added 20 days ago
Team Leader, Experience Center - Contact Center
Foresters Financial
Toronto, ON
Full-time
The Team Leader is responsible for the day-to-day leadership, coaching, engagement, and performance of an assigned team of Contact Center Representatives. This role ensures team members…
Added 1 month ago
Bilingual Team Leader (Onsite)
Concentrix
Mississauga, ON
$47,720 to $51,048 CAD / year
Full-time
The Team Leader, Operations, is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate…
Added 11 days ago
Call Center Agent
HP
Ottawa, ON
$20 to $29 CAD / hour
Full-time
Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.
Added 4 days ago
Supervisor, Call Center
Altasciences
Montreal, QC
Full-time
The Supervisor, Call center will organize recruitment activities and is responsible for the supervision and coordination of the recruitment team ensuring recruitment activities are…
Added 11 days ago
Purchasing specialist call center agent
AIM KENNY U-PULL
Laval, QC
$22.1 CAD / hour
Full-time
We are currently looking for motivated individuals to join our call center team located in Laval, Quebec. As a call center agent specialized in purchasing, you'll play an essential role in…
Added 11 days ago
Purchasing specialist call center agent
American Iron and Metal
Laval, QC
Up to $22.1 CAD / hour
Full-time
We are currently looking for motivated individuals to join our call center team located in Laval, Quebec. As a call center agent specialized in purchasing, you'll play an essential role in…
Added 24 days ago
Hybrid Call Center Agent
Bill Gosling Outsourcing
London, Ontario
Full-time
As a Call Center Agent, you’ll handle inbound and outbound calls, assist customers with inquiries, and provide tailored solutions. This role is perfect for someone who enjoys connecting…
Added 23 days ago
Hybrid Bilingual Call Center Agent (French/English Required)
Bill Gosling Outsourcing
Barrie, Ontario
Full-time
We are looking for a Bilingual Call Center Agent to join our team and provide outstanding customer service to our clients. In this role, you will be the first point of contact for our…
Added 17 days ago
Hybrid Bilingual Call Center Agent (French/English Required)
Bill Gosling Outsourcing
London, Ontario
Full-time
We are looking for Bilingual Call Center Agents to join our team and provide outstanding customer service to our clients. In this role, you will be the first point of contact for our…
Added 11 days ago
Call Center Supervisor
AIM KENNY U-PULL
Laval, QC
Full-time
As part of a rapidly growing company and reporting to the Director of Customer Service, the Call Center Supervisor is responsible for overseeing call center agents, ensuring smooth daily…
Added 11 days ago
Call Center Supervisor
American Iron and Metal
Laval, QC
Full-time
As part of a rapidly growing company and reporting to the Director of Customer Service, the Call Center Supervisor is responsible for overseeing call center agents, ensuring smooth daily…
Added 2 days ago
Coach - Coach 1 - Team Leader
The Link: Youth and Family Supports
Winnipeg, MB
Full-time
…provide support through a 24-hour crisis line, youth resource center, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports, and…
Added 3 days ago
Technical Support Representative-Call Center
Greenworks Tools Canada
East Gwillimbury, ON
$26 CAD / hour
Full-time
Job Title: Technical Support Representative-Call Center
Added 9 days ago
Call Center Agent, Sales (WS)
Bill Gosling Outsourcing
London, ON
Full-time
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time.…
Added 18 days ago
Bilingual Call Center Representative
Reliable Parts Ltd.
Montreal, QC
Full-time
The Bilingual Call Center Representative position communicates with customers via telephone, live chat, and email to assist with ordering products, resolving conflicts with order…
Added 18 days ago
Bilingual Call Center Representative
Reliable Parts Ltd.
Edmonton, AB
Full-time
The Bilingual Call Center Representative position communicates with customers via telephone, live chat, and email to assist with ordering products, resolving conflicts with order…
Added 19 days ago
Call Center Manager (Customer Service)
TP
Toronto, ON
$60,000 to $70,000 CAD / year
Full-time
TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible…
Added 3 months ago
Chef d'équipe SOC / SOC Team Leader
Genetec
Montreal, Quebec
Full-time
The Security Operations Center, (SOC) Team Lead will spearhead the Security Operations, guide our dedicated Security Analysts in the detection and prevention of cyber threats to the…
Added 18 days ago
Contact Center Service Performance Leader
The Travel Corporation
ON
The Contact Center Service Performance Leader is responsible for leading, coaching, motivating, and developing a high-performing team of Contact Center Service Agents. The role creates a…
Added 16 days ago
MAC On-Call - MAC - Scarborough Town Center, ON
ELC Beauty LLC
Toronto, ON · Scarborough, ON
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to…
Added 16 days ago
MAC On-Call - MAC - Scarborough Town Center, ON
ELC Beauty LLC
Toronto, ON · Scarborough, ON
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to…
Added 1 month ago
Fulfillment Center Supervisor
Supership
Mississauga, ON
Full-time
We are looking for an experienced and motivated Fulfillment Center Supervisor to lead our fulfillment center operations team. This is an excellent opportunity for a hands-on leader who…
Added 5 hours ago
Call/Contact Center Manager - 174589
Piper Companies
ON · Durham, ON
Full-time
Piper Companies is seeking an Call/Contact Center Manager to support a growing organization within the insurance and financial services industry. The Call/Contact Center Manager role is…
Added 3 days ago
Sales Team Lead (B2B Ads Sales)
TP
Toronto, ON
Full-time
Experience in leading a call center sales team & familiarity with Salesforce is a plus
Added 6 months ago
B2B Sales Supervisor
Teleperformance
Toronto, Ontario · TPCA Toronto
Full-time
Experience in leading a call center sales team & familiarity with Salesforce is a plus

Supership

Fulfillment Center Supervisor

Mississauga, ON, Canada

Job type: Full-time
Apply by: Sep 25, 2026
Posting language: English
Posted: Jul 31, 2026

Apply About employer

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Original job description

Join Our Team

Build your career in logistics and help shape the future of fulfillment. We're looking for passionate people who want to make an impact.

Fulfillment Center Supervisor

Fulfillment Center Operations

August 18, 2024

Lead our fulfillment center team as a Fulfillment Center Supervisor, overseeing daily operations and ensuring efficient fulfillment processes.

Full Time

Mississauga, ON

$55k-65k

Position Overview

We are looking for an experienced and motivated Fulfillment Center Supervisor to lead our fulfillment center operations team. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about operational excellence.

Primary Responsibilities

Team Leadership

Supervise and lead a team of 15-20 fulfillment center associates
Conduct daily team meetings and safety briefings
Provide coaching, training, and performance feedback to team members
Schedule and coordinate staff assignments to meet operational demands
Foster a positive and productive work environment

Operations Management

Oversee daily fulfillment center operations including receiving, storage, picking, and shipping
Ensure adherence to standard operating procedures and safety protocols
Monitor productivity metrics and implement improvements to meet KPIs
Coordinate with transportation team for efficient loading and dispatch
Manage inventory accuracy and cycle counting programs

Quality & Safety

Maintain high standards of accuracy and quality in all fulfillment center operations
Enforce safety regulations and conduct regular safety inspections
Investigate and report any workplace incidents or safety concerns
Ensure compliance with OSHA regulations and company safety policies
Lead safety training initiatives and promote safety awareness

Process Improvement

Identify opportunities to streamline fulfillment center processes
Implement best practices to improve efficiency and reduce costs
Collaborate with IT team on fulfillment center management system optimization
Participate in continuous improvement projects and lean initiatives
Analyze operational data to identify trends and improvement opportunities

Required Qualifications

Experience & Education

High school diploma or equivalent required
3-5 years of fulfillment center operations experience
Minimum 2 years of supervisory or team leadership experience
Experience with fulfillment center management systems (WMS)
Forklift certification preferred

Leadership Skills

Proven ability to lead and motivate teams
Strong communication and interpersonal skills
Conflict resolution and problem-solving abilities
Experience with performance management and employee development
Ability to work effectively in a diverse, multicultural environment

Technical Competencies

Proficiency with WMS and inventory management systems
Knowledge of fulfillment center equipment and material handling procedures
Understanding of shipping and receiving processes
Basic computer skills including Microsoft Office
Familiarity with barcode scanning systems

Physical Requirements

Ability to lift up to 50 pounds occasionally
Comfortable working in a fulfillment center environment
Ability to stand and walk for extended periods
Capability to work in varying temperatures
Available to work flexible hours including overtime when needed

What We Provide

Compensation Package

Competitive salary: $55,000 - $65,000 annually
Performance-based annual bonus opportunity
Comprehensive benefits package including health, dental, and vision
Company-paid life insurance and disability coverage
Employee assistance program

Career Development

Clear advancement opportunities within the organization
Leadership development programs
Cross-training opportunities in different departments
Tuition reimbursement for relevant education
Professional development budget

Work Environment

State-of-the-art fulfillment center facility with modern equipment
Strong safety culture with comprehensive training programs
Collaborative team environment
Employee recognition programs
Company-sponsored team building activities

Why Choose Supership?

At Supership, we believe our employees are our greatest asset. We're committed to providing a workplace where you can grow your career while making a meaningful impact on our operations.

Our Culture

Emphasis on safety, quality, and continuous improvement
Open communication and collaborative decision-making
Recognition and rewards for outstanding performance
Commitment to work-life balance
Diverse and inclusive workplace

Growth Opportunities

Potential advancement to Operations Manager roles
Cross-functional training opportunities
Leadership mentorship programs
Internal promotion preference
Support for professional certifications

Application Process

We encourage applications from experienced fulfillment center professionals who are ready to take on a leadership role in a growing organization.

To Apply, Please Submit

Current resume highlighting relevant fulfillment center and supervisory experience
Cover letter describing your leadership philosophy and fulfillment center management experience
References from previous supervisors or colleagues

Selection Process

Initial resume and cover letter review
Phone interview with HR
In-person interview with Operations Manager
Facility tour and team introduction
Background check and reference verification

Important Dates

Application Deadline: Open until filled
Interviews Begin: Immediately
Target Start Date: Within 2 weeks of offer acceptance

Supership is committed to employment equity and encourages applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Need help?

Not sure exactly what we're looking for or just want clarification? We'd be happy to chat with you and clear things up for you. Anytime

Chat with us

We're waiting to help you every Monday-Friday from 9 am to 5 pm EST easily.

Give us a call

Give us a ring at (+088-234-567-90). Every monday-friday from 9 am to 5 pm.

Email Us

Drop us an email at [email protected] and you'll receive a reply within 24 hours.

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More about this job

Responsibilities

Lead a team of 15-20 associates to oversee daily fulfillment operations including receiving, storage, picking, and shipping. Ensure operational excellence by monitoring KPIs, enforcing safety protocols, and implementing process improvements.

Requirements

Requires a high school diploma and 3-5 years of fulfillment operations experience, including at least 2 years in a supervisory role. Proficiency with Warehouse Management Systems (WMS) and the ability to meet physical demands of a warehouse environment are essential.

Skills

Team Leadership
Operations Management
WMS
Inventory Management
Performance Management
Conflict Resolution
Process Improvement
OSHA Compliance
Cycle Counting
Shipping and Receiving
Lean Initiatives
Microsoft Office
Barcode Scanning Systems
Safety Inspections
Staff Scheduling
KPI Monitoring

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Disability Coverage
Employee Assistance Program
Cross-training Opportunities
Tuition Reimbursement
Professional Development Budget
Employee Recognition Programs
Company-sponsored Team Building Activities

Visa sponsorship

Not detected in the job text

Keywords

Fulfillment Center
Logistics
Supply Chain
WMS
Warehouse Management System
Forklift Certification
OSHA
KPI
Lean
Cycle Counting
Inventory Accuracy
Material Handling
Shipping and Receiving
Performance Feedback
Safety Briefings
Operational Excellence

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