Jobs in Canada

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Added 3 mins ago
E
Senior Account Manager
Encircle
Kitchener, ON
- Full-time
Partner with Customer Success to identify at-risk accounts early and lead save strategies for escalated or
Added 3 mins ago
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Account Manager
Encircle
Kitchener, ON
- Full-time
Work with the CSM team to identify at-risk accounts and put together a strategy to secure the renewal, as needed
Added 4 mins ago
Director & Head, Global Capital Markets (GCM) Product, GCM Transformation - Toronto, ON
Scotiabank
Toronto, ON
The Director & Head, GCM Product, contributes to defining and executing the product vision, roadmap and delivery strategy for one or more Global Capital Markets (GCM) investment journeys.…
Added 19 mins ago
NF
Director, Corporate Underwriting, Specialty Risk, Programs & Travel
Northbridge Financial Corporation
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC
- Full-time
What it’s like to be a Northbridge Director, Commercial Lines, Corporate Underwriting
Added 19 mins ago
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Project Manager, Construction
Canadian Tire Corporation
Kitchener, ON · Quarry Park
- Full-time
The Project Manager, Construction reports to the Director, Construction as part of a high energy and motivated internal team, who will guide a team of consultants, general contractors, and…
Added 19 mins ago
Core Art Producer (Apex Legends)
Electronic Arts
Vancouver, BC
We are looking for someone who can align the aesthetic bar set by the Franchise Art Director with the strict gameplay needs of the design team, ensuring our assets are both visually…
Added 19 mins ago
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Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Reporting to the Director, Inbound Sales & Service, Small Business and Inclusive Trade, you will lead the Customer Care Team and its day-to-day service delivery while helping transform how…
Added 19 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Reporting to the Director, Inbound Sales & Service, Small Business and Inclusive Trade, you will lead the Customer Care Team and its day-to-day service delivery while helping transform how…
Added 19 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Reporting to the Director, Inbound Sales & Service, Small Business and Inclusive Trade, you will lead the Customer Care Team and its day-to-day service delivery while helping transform how…
Added 19 mins ago
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Senior Analyst, Treasury & Tax Operations
EDB
Canada
- Full-time
…across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the…
Added 19 mins ago
NB
Associate, Execution, National Client Group
National Bank of Canada
Toronto, ON
- Full-time
…in accordance with Bank standards while partnering with the Director(s), National Client Group (Execution and Relationship Management), in managing and growing an existing portfolio(s) of…
Added 19 mins ago
IC
Program Director, Real Estate
Infotek Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- $120 to $140 CAD / hour
- Contract
Financial & Risk Management: Monitor program budgets, identify risks and issues, develop mitigation plans, and drive timely resolution.
Added 34 mins ago
Director Infrastructure & Cybersecurity
FortisAlberta
Calgary, AB
As a member of the IT leadership team, the Director translates corporate strategy, operational risk, regulatory obligations, and business priorities into clear technology roadmaps and…
Added 34 mins ago
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Channel Sales Manager (Accounting & Bookkeeping)
Relay
Remote, Canada
- Full-time
- Remote
…can reach dozens of small businesses. You will report to the Director of…
Added 48 mins ago
Director, Engineering, Real Estate Secured Lending (RESL)
Scotiabank
NT · H.M.C.S. Mackenzie Island, NT
The Director, Insurance Engineering is responsible for the engineering execution and delivery of technology solutions that support the Bank’s platforms. This role ensures the timely…
Added 48 mins ago
IC
Senior Manager, Customer Segments & Growth (Partnerships & Operations)
Infotek Consulting Inc.
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Reporting to the Director, Segments & Growth, the successful candidate will develop and execute strategies that strengthen the organization's value proposition, expand strategic partner…
Added 48 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $112,006 to $149,341 CAD / year
- Full-time
Reporting to the Director, Inbound Sales & Service, Small Business and Inclusive Trade, you will lead the Customer Care Team and its day-to-day service delivery while helping transform how…
Added 48 mins ago
TS
Spiritual Care Advisor
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Grace Health Services - Southview Terrace
- Full-time
Communicates regularly with the Executive Director to review processes and programs to meet the spiritual needs of residents, families, and staff.
Added 48 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $112,006 to $149,341 CAD / year
- Full-time
Reporting to the Director, Inbound Sales & Service, Small Business and Inclusive Trade, you will lead the Customer Care Team and its day-to-day service delivery while helping transform how…
Added 48 mins ago
CB
Knowledge Management Lawyer
Cassels Brock & Blackwell LLP
Toronto, ON
- Full-time
…Practice Innovation department, reporting to our Assistant Director of Knowledge. The Knowledge Management Lawyer has responsibility for development and delivery of the Knowledge strategy…
Added 48 mins ago
H
Director of Investments
Hays
Montreal, QC · Greater Montreal, QC
- Full-time
Reporting directly to the President, the Director of Investments will play a key role in the deployment of capital across acquisitions and real estate development opportunities. You will…
Added 48 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $112,006 to $149,341 CAD / year
- Full-time
Reporting to the Director, Inbound Sales & Service, Small Business and Inclusive Trade, you will lead the Customer Care Team and its day-to-day service delivery while helping transform how…
Added 48 mins ago
TM
Manager of Financial Services and Deputy Treasurer
The Municipality of Central Elgin
St. Thomas, ON
- Full-time
Reporting directly to the Director of Corporate Services/ Treasurer, the Manager of Financial Services/Deputy Treasurer will assist the Treasurer in overseeing the financial management of…
Added 1 hour ago
C
Senior Quantitative Analyst (12 Month Contract)
CIBC
Toronto, ON
- Full-time
As the Sr. Quantitative Analyst you’ll be reporting to the Senior Director, Quantitative Risk Methodology, within the Quantitative Risk group of Capital Markets Risk Management (CMRM). In…
Added 1 hour ago
BU
Manager, Accounting and Financial Reporting
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Director, Financial Accounting & Controller, the Manager, Accounting & Financial Reporting manages the day-to-day accounting and financial reporting operations within…

Superside

Group Account Director

Toronto, ON, Canada

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Job details

Experience: 12–18+ years of experience in agency, consulting, or client services leadership roles.
Posting language: English
Posted: Oct 15, 2026

Original job description

Superside is hiring a Group Account Director to lead one of our biggest enterprise accounts and ensure consistent delivery excellence at scale. You’ll operate at a portfolio level, guiding account strategy, strengthening commercial performance, and supporting account leaders to deliver high-quality, scalable outcomes.

Reporting to the General Manager, this role focuses on driving retention, growth, and operational rigor across multiple accounts while building strong executive relationships and a high-performing account leadership bench.

\nWhat you'll do

Own portfolio-level performance across revenue, retention, and delivery quality.
Guide account strategy, ensuring alignment with business goals.
Lead and coach Account Directors and Senior Account Managers to raise performance and consistency.
Drive commercial rigor across accounts, including forecasting accuracy and deal quality.
Identify and resolve systemic delivery, resourcing, and operational challenges.
Act as the escalation point for high-risk client situations and strategic opportunities.
Partner with General Managers to provide clear insights on portfolio health and growth.
Strengthen executive relationships across key accounts, acting as a trusted advisor.
Ensure consistent application of processes, workflows, and best practices across accounts.
Drive continuous improvement in how teams deliver, scale, and operate.

What you'll need to succeed

12–18+ years of experience in agency, consulting, or client services leadership roles.
Proven ownership of portfolio-level revenue, retention, and growth.
Experience managing and developing senior account leaders.
Strong commercial acumen, including forecasting, deal structuring, and margin management.
Ability to operate at both strategic and operational levels across multiple accounts.
Strong executive communication skills with experience managing senior stakeholders.
Experience identifying and resolving systemic operational challenges.
Data-driven mindset with the ability to translate insights into action.
Ability to influence cross-functional teams without direct authority.
Strong judgment in high-stakes client and business situations.

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More about this job

Responsibilities

The Group Account Director will lead portfolio-level performance, focusing on revenue growth, retention, and delivery excellence. They will coach senior account leaders, manage executive relationships, and ensure operational rigor across multiple enterprise accounts.

Requirements

Candidates must have 12–18+ years of experience in agency, consulting, or client services leadership roles. A strong background in managing portfolio-level revenue, commercial forecasting, and developing senior teams is required.

Skills

Account strategy
Commercial performance
Portfolio management
Leadership
Forecasting
Deal structuring
Margin management
Executive communication
Stakeholder management
Operational rigor
Retention strategy
Coaching
Data-driven decision making
Cross-functional influence
Client services
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Account Director
Enterprise accounts
Portfolio management
Revenue growth
Retention
Commercial acumen
Forecasting
Deal structuring
Margin management
Executive communication
Stakeholder management
Operational rigor
Agency leadership
Consulting
Client services
Strategic planning
Cross-functional leadership
Performance management
Business goals
Account strategy

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