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Added 1 min ago
SM
Reservations manager
Services ménagers CHECKiN
Montréal, QC
- From $39.7 CAD / hour
- Full-time
- On-site
Added 13 mins ago
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Systems and Applications Engineer
Valmet
Halifax, NS
- Full-time
…industries. In this customer-facing role, you will deliver automation services, projects, maintenance, and technical support for Valmet’s installed base across the UK and…
Added 13 mins ago
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Food Service Worker
Aramark Canada
Kingston, ON
- Part-time
We are hiring part-time food service workers at Aramark Canada for Queen's Hospitality Services.
Added 13 mins ago
WI
Regional Leader, Hydro and Dams (Ontario & Atlantic)
WSP in Canada
Toronto, ON
- Full-time
Direct and oversee major hydropower and dams projects, acting as Project Director or Program Manager
Added 13 mins ago
FT - Maintenance and Administrative Coordinator - 150 Ontario Supportive Housing
Connective
Prince George, BC
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
Added 28 mins ago
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Skywise - Business Applications & Development Tools Manager
Airbus
Waterloo, ON
- Full-time
Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and…
Added 43 mins ago
NB
Account Manager, Condo Associations and Non-Profits
National Bank of Canada
Montreal, QC
- Full-time
Build your career as a Specialized Account Manager, Condominium Associations and Non-Profit Organizations, within the Flex Business division, and become part of a dynamic team surrounded by…
Added 43 mins ago
NB
Banking advisor
National Bank of Canada
Kamloops, BC
- Full-time
This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and other areas.
Added 43 mins ago
NB
Senior Director Wealth Management IT Data/AI & BOR
National Bank of Canada
Montreal, QC
- Full-time
…platforms to meet the demands of a rapidly evolving financial services…
Added 43 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 43 mins ago
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Project Manager
Southwestern Ontario Field Unit, Parks Canada
Ottawa, ON
- Full-time
No endorsement of any products or services is expressed or implied.
Added 1 hour ago
AH
Physiotherapist I
Alberta Health Services
Rocky Mountain House, AB
- Part-time
…will be supported by the Clinical Lead, Allied Health Area Manager and Physiotherapy Professional Practice Lead, with opportunities to connect with professionals in surrounding areas. You…
Added 1 hour ago
AH
Manager - Acute Care/Emergency
Alberta Health Services
Rocky Mountain House, AB
- Full-time
Alberta Health Services (AHS) has an exciting opportunity for a Manager - Acute Care/Emergency at the Rocky Mountain House Health Centre to assist in the management of its Acute Care and…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
The Unit 4E4 Registered Nurse (RN) reports to the Unit Manager – Pediatric Medicine. Unit 4E4 is a 25‑bed pediatric inpatient unit providing care to patients up to 18 years of age. The unit…
Added 1 hour ago
AH
Licensed Practical Nurse - Renal Dialysis
Alberta Health Services
Slave Lake, AB
- Part-time
…experience will be required to complete Hemodialysis Training as per Manager/Educator's discretion. Hemodialysis Training is held in Edmonton or Red Deer depending on classroom/instructor…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Nanton, AB
- Part-time
At the Silver Willow Lodge in Nanton, we provide personal and professional care services in Type B Continuing Care for clients with needs that fall within the psychosocial, physiological,…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…Arthur Child Comprehensive Cancer Centre (AC). Reporting to the Manager of Hematology, the successful RN will provide acute medical care within the specialty program of Hematology,…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Wetaskiwin, AB
- Part-time
…Perioperative Nurse, you will report to the Operating Room department Manager and will be responsible for providing perioperative patient care, utilizing the nursing process in accordance…
Added 1 hour ago
AH
Occupational Therapist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
South Health Campus (SHC) services Calgary and the surrounding rural areas, and was designed as a referral centre for Southern Alberta. SHC operational philosophy has been built on Four…
Added 1 hour ago
AH
Registered Nurse - Case Manager
Alberta Health Services
Calgary, AB
- Full-time
…the client/family and interdisciplinary team you will ensure services are provided and modified on an ongoing basis, based on client’s response to interventions, incorporating stewardship…
Added 1 hour ago
AH
Occupational Therapist I
Alberta Health Services
Calgary, AB
- Part-time
Reporting to the Care Manager on the Team - Integrated Home Care, the Occupational Therapist I - Interventionist Case Manager works as a member of an inter-professional health care team;…
Added 1 hour ago
AH
Administrative Support III
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Working under the general direction of the Clinical Neurophysiology Manager, the Administrative Support III - Clinical Neurophysiology Lab Admin is a member of an integrated team,…
Added 1 hour ago
SP
Business Strategy Senior Manager - Canadian Public Sector Experience Services
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
As part of the Experience Services Competency in Salesforce Professional Services, the team is seeking a Business Strategy Senior Manager for Canadian Public Sector. The Business Strategy…
Added 1 hour ago
AH
Health Care Aide - Regularized Relief Team
Alberta Health Services
Grande Prairie, AB
- Part-time
…supporting activities of daily living and delivering support services to patients (clients, residents) who require short term assistance or ongoing support, in accordance with the patient…
Added 1 hour ago
AH
Occupational Therapist I
Alberta Health Services
Sylvan Lake, AB
- Full-time
…In this role you will be supported by the Allied Health Area Manager and Occupational Therapy Professional Practice Lead, with opportunities to connect with professionals in surrounding…

Superside

Group Account Director

Toronto, ON, Canada

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Job details

Experience: 12–18+ years of experience in agency, consulting, or client services leadership roles.
Posting language: English
Posted: Oct 15, 2026

Original job description

Superside is hiring a Group Account Director to lead one of our biggest enterprise accounts and ensure consistent delivery excellence at scale. You’ll operate at a portfolio level, guiding account strategy, strengthening commercial performance, and supporting account leaders to deliver high-quality, scalable outcomes.

Reporting to the General Manager, this role focuses on driving retention, growth, and operational rigor across multiple accounts while building strong executive relationships and a high-performing account leadership bench.

\nWhat you'll do

Own portfolio-level performance across revenue, retention, and delivery quality.
Guide account strategy, ensuring alignment with business goals.
Lead and coach Account Directors and Senior Account Managers to raise performance and consistency.
Drive commercial rigor across accounts, including forecasting accuracy and deal quality.
Identify and resolve systemic delivery, resourcing, and operational challenges.
Act as the escalation point for high-risk client situations and strategic opportunities.
Partner with General Managers to provide clear insights on portfolio health and growth.
Strengthen executive relationships across key accounts, acting as a trusted advisor.
Ensure consistent application of processes, workflows, and best practices across accounts.
Drive continuous improvement in how teams deliver, scale, and operate.

What you'll need to succeed

12–18+ years of experience in agency, consulting, or client services leadership roles.
Proven ownership of portfolio-level revenue, retention, and growth.
Experience managing and developing senior account leaders.
Strong commercial acumen, including forecasting, deal structuring, and margin management.
Ability to operate at both strategic and operational levels across multiple accounts.
Strong executive communication skills with experience managing senior stakeholders.
Experience identifying and resolving systemic operational challenges.
Data-driven mindset with the ability to translate insights into action.
Ability to influence cross-functional teams without direct authority.
Strong judgment in high-stakes client and business situations.

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More about this job

Responsibilities

The Group Account Director will lead portfolio-level performance, focusing on revenue growth, retention, and delivery excellence. They will coach senior account leaders, manage executive relationships, and ensure operational rigor across multiple enterprise accounts.

Requirements

Candidates must have 12–18+ years of experience in agency, consulting, or client services leadership roles. A strong background in managing portfolio-level revenue, commercial forecasting, and developing senior teams is required.

Skills

Account strategy
Commercial performance
Portfolio management
Leadership
Forecasting
Deal structuring
Margin management
Executive communication
Stakeholder management
Operational rigor
Retention strategy
Coaching
Data-driven decision making
Cross-functional influence
Client services
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

Account Director
Enterprise accounts
Portfolio management
Revenue growth
Retention
Commercial acumen
Forecasting
Deal structuring
Margin management
Executive communication
Stakeholder management
Operational rigor
Agency leadership
Consulting
Client services
Strategic planning
Cross-functional leadership
Performance management
Business goals
Account strategy

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