Jobs in Canada

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Added 4 mins ago
YI
AI Transformation Lead
YM INC.
Toronto, ON
- Full-time
We are looking for a sharp, AI-fluent leader to serve as our internal AI expert and change agent. This is not a traditional IT or technical role. You will embed yourself across every…
Added 34 mins ago
C
Senior Dynamics Business Central Consultant
Catapult
Vancouver, BC
- Full-time
…expert-level skills. This position will cover all phases of an ERP project life cycle. As a Senior Consultant you will act as an implementation leader, being responsible for execution of…
Added 34 mins ago
S
Mechanical Designer – 12 months contract
SYSTRA
Montreal, QC
- Contract
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 49 mins ago
S
Explorer | Qualitative Research Director | Ontario
Savanta
ON
- Full-time
…and online sessions), keeping projects on track to required project…
Added 1 hour ago
TG
Project Administrator
TES Group Inc.
Fort Saskatchewan, AB
- Contract
Our mission is to be an industry leader by fostering a family of talented individuals within a culture of innovation, safety, quality, efficiency, and fun. We are proud to work with skilled…
Added 1 hour ago
J
Team Leader – Journeyman Carpenter
JobsMedia.io
Montreal, QC
- Full-time
At SIROY, we are looking for an experienced journeyman carpenter who knows their trade inside and out and has a proven track record as a team leader.
Added 1 hour ago
E
Vice President of Construction
ecruit
Toronto, ON
- Full-time
…industrial [ICI] projects are delivered. The mandate is to make project performance more predictable, develop the people who lead projects and prepare the business to take on larger…
Added 1 hour ago
C
Building Operator
CBRE
Toronto, ON
- Full-time
…best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream…
Added 1 hour ago
C
General Maintainer
CBRE
Toronto, ON
- Full-time
…best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream…
Added 1 hour ago
C
Business Development Manager
CBRE
Vancouver, BC
- Full-time
…best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream…
Added 2 hours ago
FC
In-Home Flooring Sales Consultant
Floor Coverings International Dakota County
Vancouver, BC
- Full-time
A Reputation Worth Selling: Join a locally trusted, 4.8/5.0-star brand and a national leader in in-home flooring
Added 2 hours ago
MC
Large Format & Digital Printing Production Manager
Multinational Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is not a behind-the-desk role. We are seeking a proactive production leader who thrives on the shop floor, supporting operators, troubleshooting technical issues, and ensuring every…
Added 2 hours ago
S
(fluent English & French) Customer Support Consultant (Remote)
SupportYourApp
Remote, Canada
- Contract
- Remote
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to…
Added 2 hours ago
A
Responsable mondial de la transformation et des solutions en IA, Pâtes et papiers / Global AI Transformation & Solutions Lead, Pulp & Paper
AFRY
Montreal, QC
- Full-time
AFRY est un leader européen dans les domaines de l’ingénierie, du design et du conseil, avec une présence mondiale. Nous accélérons la transition vers une société durable. Nos 19 000…
Added 2 hours ago
AH
Instructor
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…advance access to gastroenterology care. As a clinical practice leader, you will work collaboratively with gastroenterologists, surgeons, primary care providers, nursing teams,…
Added 2 hours ago
SC
Mechanical Designer – 12 months contract
SYSTRA Canada
Montreal, QC
- Contract
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 3 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 3 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 3 hours ago
GC
Team Lead Level Designer [Splinter Cell Remake]
Game Companies
Toronto, ON
- $80,000 to $130,000 CAD / year
- Full-time
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe…
Added 3 hours ago
WH
Crew Leader
Window Hero Northwest Omaha
ON · Durham, ON
- Full-time
…good opportunity. I worked my way from Crew Member to Crew Leader and have turned now turned working at Labor Panes into my full-time career! Connor Smith- Labor Panes Crew…
Added 3 hours ago
WH
Assistant Operations Manager
Window Hero Northwest Omaha
Vaughan, ON
- Full-time
We are a leader in residential window cleaning, gutter cleaning, and pressure washing. We are a local, stable, growing company and our team is expanding quickly. Our team takes great pride…
Added 3 hours ago
WH
Window Cleaning and Pressure Washing Technician
Window Hero Northwest Omaha
ON · Durham, ON
- Full-time
…good opportunity. I worked my way from Crew Member to Crew Leader and have now turned working at Window Hero into my full-time…
Added 3 hours ago
WH
Window Cleaning and Pressure Washing Supervisor
Window Hero Northwest Omaha
ON · Durham, ON
- Full-time
…good opportunity. I worked my way from Crew Member to Crew Leader and have now turned working at Window Hero into my full-time…
Added 3 hours ago
WH
Crew Member
Window Hero Northwest Omaha
ON · Durham, ON
- Full-time
…good opportunity. I worked my way from Crew Member to Crew Leader and have turned now turned working at Labor Panes into my full-time career! Connor Smith- Labor Panes Crew…
Added 4 hours ago
CF
Sr. Principal Lead, Operations
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Work with the Canada Division Leader to develop operations plans and budgets

SupportYourApp

(fluent English & French) Customer Support Consultant (Remote)

Remote, Canada

Remote

Contract

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Job type: Contract
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Nov 10, 2026

Original job description

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Deliver outstanding customer support via emails, chats and calls;
Follow internal procedures and SOPs;
Collaborate with internal teams to ensure efficient issue resolution;
Handle sensitive customer data with care and security;
Apply the latest and greatest customer happiness practices;
Maintain deep understanding of client solutions and meet KPI;
Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Fluency in French and English (C1 or higher), both spoken and written;
At least 6-12 months of experience in customer support;
Strong analytical thinking and research skills;
Positive, proactive and responsible attitude;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Benefits:

Flexible schedule;
Opportunity to cooperate fully remotely;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your development and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Apply on jobs.workable.com About employer

More about this job

Responsibilities

Deliver outstanding customer support via emails, chats, and calls while following internal procedures and SOPs. Collaborate with internal teams and developers to ensure efficient issue resolution and maintain a deep understanding of client solutions.

Requirements

Candidates must have fluency in French and English (C1 or higher) and at least 6-12 months of experience in customer support. Strong analytical thinking, research skills, and a proactive attitude are required, along with a personal computer and stable internet connection.

Skills

Customer support
French
English
Analytical thinking
Research skills
Communication
Technical support
Problem solving
Data handling
SOP adherence

Benefits

Flexible schedule
Remote work
Inclusive international environment
Compensation in USD
Referral rewards
Internal health policy
Professional development

Remote locations

Rimouski, Quebec, Canada

Remote locations (standardized)

Rimouski, Quebec, Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Technical Support
SaaS
Remote Work
Multilingual
KPI
SOP
Data Security
Customer Happiness
Cross-functional Collaboration
Software Solutions
Hardware Solutions
Intelligent Support-as-a-Service

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Work requirements

Jobs in Canada