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Added 11 mins ago
KO
Membership Director
KidStrong of Alberta
St. Albert, AB
- $48,000 to $65,000 CAD / year
- Full-time
The Membership Director is a key role at KidStrong, enabling us to impact the lives of children and their families in our community.
Added 11 mins ago
KO
Membership Director
KidStrong of Alberta
Edmonton, AB
- $48,000 to $65,000 CAD / year
- Full-time
The Membership Director is a key role at KidStrong, enabling us to impact the lives of children and their families in our community.
Added 11 mins ago
KO
Membership Director
KidStrong of Alberta
Red Deer, AB
- $48,000 to $65,000 CAD / year
- Full-time
The Membership Director is a key role at KidStrong, enabling us to impact the lives of children and their families in our community.
Added 11 mins ago
KO
Membership Director
KidStrong of Alberta
Sherwood Park, AB
- $48,000 to $65,000 CAD / year
- Full-time
The Membership Director is a key role at KidStrong, enabling us to impact the lives of children and their families in our community.
Added 11 mins ago
GA
Director, Consolidation & Financial Operations
Gildan Activewear Inc
Montreal, QC
- Other
Reporting to the Principal Accounting Officer, the Director Consolidation & Financial Operations is a strategic leader responsible for the monthly close and consolidation process, as well…
Added 11 mins ago
M
Sales Development Representative - Ottawa
Medfar
Ottawa, ON
- Full-time
As a Sales Development Representative (Province of Ontario), you will be involved in MEDFAR's sales activities. The incumbent will be involved in the business development and sale of MYLE,…
Added 26 mins ago
CV
DIRECTOR, B2B Sales & Business Development
Coco Village
Quebec, QC
- $70,000 to $100,000 CAD / year
- Full-time
We are looking for a Director, B2B who will take full ownership of the Coco Atelier B2B channel across our four brands. You will be directly accountable for revenue growth, profitability…
Added 26 mins ago
3
Territory Manager, Ontario
360.Agency
Montreal, QC
- Full-time
Reporting to the Regional Director of Sales, you’ll grow our Southern Ontario business by winning new clients and expanding existing accounts. You’ll work directly with dealership leaders…
Added 26 mins ago
G
Director, Consolidation & Financial Operations
Gildan
Montreal, QC
- Full-time
Reporting to the Principal Accounting Officer, the Director Consolidation & Financial Operations is a strategic leader responsible for the monthly close and consolidation process, as well…
Added 26 mins ago
C
Senior Web Developer
Connexall
Toronto, ON
- Full-time
Reporting directly to the Director of Marketing, the Senior Web Developer will be an integral member of Connexall's Marketing team, playing a key role in the development, maintenance,…
Added 26 mins ago
A
General Accountant
Arconas
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
Reporting to the Director of Finance, you will:
Added 41 mins ago
OG
Senior Creative Director
Onni Group of Companies
Vancouver, BC
- Full-time
ONNI Group is hiring a Senior Creative Director in Vancouver to lead the creative vision and editorial direction for Onni, turning complex projects and portfolio stories into clear,…
Added 56 mins ago
C
Manager, Sales – Montreal (Media Solutions) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
Reporting to the Director, Multiplatform Sales, Montreal, you will play a key strategic and operational role on the Montreal Media Solutions sales team.
Added 56 mins ago
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Account Manager - Graphics
Spicers Canada
Calgary, AB
- Full-time
We are currently looking for a Full-Time Account Manager - Graphics located in Calgary, Alberta, reporting to the Senior Director, Technology Solutions, Graphic Systems and Solutions.
Added 56 mins ago
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Director, Marketing
ARS Responds Canada
Toronto, ON · North York, ON
- $125,000 to $150,000 CAD / year
- Full-time
ARS Responds Canada is seeking an experienced Director, Marketing to lead the execution of the company’s national marketing priorities and strengthen the ARS brand across Canada.
Added 56 mins ago
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Retirement Living Consultant (Sales Consultant)
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Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Reports To: Executive Director / General Manager
Added 1 hour ago
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Head of Philanthropy
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Vaughan, ON
- Full-time
…the organization. • Collaborate closely with the Executive Director and leadership…
Added 1 hour ago
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Director of Development
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Calgary, AB
- Full-time
We are seeking a senior leader to serve as Director of Development: a critical member of CIFF’s leadership team responsible for driving the organization’s philanthropic and sponsorship…
Added 1 hour ago
Controller II
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Reporting to the Director of Finance, the Controller is accountable for analysis of the financial and costing data for the Chicken division with a focus on the Calgary plant. This role is a…
Added 1 hour ago
D
Marketing Manager - Part Time
Duke
St. Catharines, ON
- $60,000 to $80,000 CAD / year
- Part-time
Your skills and capabilities will be utilized in a variety of tasks throughout various departments to support sales. Over time they may be adjusted to include task that are related to sales…
Added 1 hour ago
Director, Marketing
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As a key member of the leadership team, the Director of Marketing will oversee corporate branding, digital marketing, lead generation, communications, trade shows, customer experience…
Added 2 hours ago
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You’ll partner closely with teams across various Partnerships teams, Marketing, Events, and Sales to define the right portfolio, engagement model, and success metrics for this motion.
Added 2 hours ago
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Manager, Regulated Business Development
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- Full-time
Reporting to the Director, Canada Gas Business Development, this position is accountable for identifying, developing, and advancing strategic growth opportunities that support the long-term…
Added 2 hours ago
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…support to the Senior Merchandising Manager, Nature’s Treasure, Director of Merchandising and Franchisees to develop and maintain merchandising strategies to meet organizational objectives.…
Added 2 hours ago
Senior Manager, Lifecycle Marketing
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Canada
…a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We're building a world-class Customer Marketing team that creates meaningful…

Supra ITS

Account Executive

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

There is an immediate need for a Account Executive located in the Greater Toronto Area, Ontario (Mississauga head office; field-based across the GTA and Southern Ontario) at SupraITS. If you have sold hardware, software, or licensing to business customers and want to own a book of managed services accounts where the relationship is yours, then this position is for you.

Company Overview

ABOUT SUPRA ITS

Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) Services. Headquartered in Mississauga, Supra ITS operates with 650+ employees worldwide, including Network Operations Centers (NOCs) in Canada and India, ensuring 24/7 IT support and seamless service delivery.

Supra ITS provides a full spectrum of IT solutions, including server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a security-first approach and SLA-driven commitments, Supra ITS takes complete ownership of IT services, allowing clients to focus on growth while ensuring uninterrupted operations.

A vendor of established track record, Supra ITS is dedicated to long-term client success through tailored, scalable IT solutions. Canon Canada’s strategic investment in Supra ITS strengthens this commitment by integrating Canon’s cutting-edge technologies with Supra’s agile IT services. This partnership fosters innovation, enhances efficiency, and accelerates digital transformation, providing customers with superior IT solutions that are scalable, secure, and customer centric.

For more information, visit www.supraits.com.

Team Overview

This is your opportunity to join a dynamic company with a team that works very well together and has solid organized structures in place. Supra is rebuilding its Managed Services account management function in Canada around a pod model: every customer has a named Account Manager who owns the relationship and the revenue, paired with a Customer IT Manager (CITM) who acts as the technical co-pilot for architecture, security, and the technology roadmap. The Canadian team covers managed services customers ranging from fast-growing small businesses to complex multi-site enterprises, and works closely with Supra’s delivery, security, and leadership teams in Canada and India.

YOU ARE!

You are a field seller at heart. You have carried a territory or a customer list at a VAR, a distributor, or a technology reseller, and you know that the best deals and the earliest warnings both come from being in the customer’s office, not from a dashboard.

You know how technology gets bought. Hardware refresh cycles, Microsoft and vendor licensing, quoting, margins, and lead times are second nature. You can explain why a customer should refresh their firewalls this year without a CITM in the room, and you know when to bring one in.

You are a relationship builder who closes. You keep a cadence with every customer in your book, you renew on time and at rate, and you spot the expansion before the customer asks for it.

The Account Executive owns a book of small and mid-size managed services customers. You are the named relationship owner for every account: you renew the agreements, sell hardware, software, licensing, and service additions into the base, run scheduled reviews, and keep each customer healthy. You work in a pod with India-based CITMs who provide the technical co-pilot for your accounts. The role reports to the Director of Customer Success, based in Canada.

This is a field role based in the Greater Toronto Area. Supra is a hybrid workplace, but this position exists to be in front of customers: you will spend the majority of your working week on site with customers across the GTA and Southern Ontario or at Supra’s Mississauga office, and time working from home will be limited. Expect to be in front of customers at least three days a week, with a planned route of visits across the GTA and Southern Ontario. A valid Ontario driver’s licence and access to a reliable vehicle are required; mileage is reimbursed.

Key Responsibilities Relationship Ownership In The Field

Be the named relationship owner for every account in your book; know the decision maker and the day-to-day contact at each one and visit on a planned cadence (quarterly at minimum, more often for growing or at-risk accounts).
Run scheduled service reviews with the CITM, covering ticket trends, SLA performance, open projects, and the next twelve months of needs.
Act as the customer’s escalation point and make sure every commitment made by Supra is kept.

Renewals and Retention

Own the renewal calendar for your book; open renewal conversations 120 days ahead and close on time at or above current rate.
Identify at-risk accounts early (service issues, budget pressure, competitor activity) and work the save plan with your CITM and leadership.
Maintain gross revenue retention on the book as a primary measure of success.

Expansion: Hardware, Software, Licensing, and Services

Sell hardware refreshes, Microsoft and vendor licensing, security add-ons, cloud, and project work into the installed base; build and work a pipeline for every account.
Prepare accurate quotes and proposals with the pricing desk and distributors; manage margins, lead times, and vendor programs.
Pass larger, roadmap-driven opportunities to the Account Manager tier with a warm handoff where appropriate.

Working in the Pod with CITMs

Partner daily with the CITMs assigned to your accounts; translate technical recommendations into business cases the customer can approve.
Share customer intelligence from every visit with the pod so the technical plan reflects what the customer actually needs.

Pipeline, CRM, and Reporting

Keep ConnectWise and the CRM current: contacts, agreements, renewal dates, opportunities, and visit notes within 24 hours.
Report weekly on renewals, pipeline, visits completed, and at-risk accounts against the team scorecard.

Qualifications & Skills

Education & Experience

Bachelor’s degree or college diploma in Business, Information Technology, or a related field, or equivalent experience.
Minimum 2 years of business-to-business selling or account management in technology, including candidates from hardware and software backgrounds at VARs, distributors, or technology resellers.
Demonstrated track record of renewing and growing a customer base, with quota or target attainment to point to.

Industry & Product Knowledge

Working knowledge of business IT: Microsoft 365 and licensing, networking and security hardware (Cisco, Fortinet, Meraki or similar), endpoints and servers (Dell, HPE, Lenovo), and cloud fundamentals.
Comfort with quoting, margin management, distributor programs, and vendor deal registration.
Understanding of managed services agreements and recurring revenue is an asset; we will build on it.

Soft Skills

Excellent relationship-building and communication skills; credible with owners, office managers, and IT leads alike.
Self-managed and disciplined: you plan your week, run your route, and keep your records clean without being asked.
Commercial instincts with the integrity to recommend what the customer actually needs.
Resilient, organized, and comfortable managing a large book of accounts in a fast-paced environment.

Skills: hardware sales,security hardwares,microsoft,relationship building,inside sales,crm databases

Apply About employer

More about this job

Responsibilities

Own customer relationships and renewals for a book of managed services accounts, maintaining retention and identifying opportunities to sell hardware, software, licensing, security, cloud, and project services. Partner with Customer IT Managers on customer reviews and technical recommendations, while maintaining accurate CRM records and reporting on visits, renewals, pipeline, and account risks.

Requirements

Requires at least two years of business-to-business technology sales or account management experience, with a demonstrated record of renewing and growing customer accounts. Candidates should have business IT product knowledge, quoting and margin experience, strong relationship-building skills, and a valid Ontario driver’s licence with access to a reliable vehicle.

Skills

Hardware Sales
Security Hardware
Microsoft Licensing
Relationship Building
Inside Sales
CRM Management
Account Management
Business-to-Business Sales
Renewals and Retention
Pipeline Management
Quoting
Margin Management
Managed Services
Customer Reviews
Communication
Territory Management

Visa sponsorship

Not detected in the job text

Keywords

Managed IT Services
Cybersecurity
Microsoft 365
Microsoft Licensing
Cisco
Fortinet
Meraki
Dell
HPE
Lenovo
Networking
Security Hardware
Endpoints
Servers
Cloud
Disaster Recovery
Service Desk
ConnectWise
CRM
Hardware Refresh
Vendor Deal Registration
Distributor Programs
Recurring Revenue
Gross Revenue Retention
Service-Level Agreements
Customer IT Manager
Account Management
Renewals
Pipeline Management
Margin Management

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