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Added 4 mins ago
C
Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
CBC/Radio-Canada
Quebec, QC
- Full-time
Reporting to the Senior Manager, Regional Sales, you will play a key strategic and operational role on the regional Media Solutions sales team.
Added 4 mins ago
C
Manager, Sales – Montreal (Media Solutions) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
Reporting to the Director, Multiplatform Sales, Montreal, you will play a key strategic and operational role on the Montreal Media Solutions sales team.
Added 4 mins ago
SC
Account Manager - Graphics
Spicers Canada
Calgary, AB
- Full-time
We are currently looking for a Full-Time Account Manager - Graphics located in Calgary, Alberta, reporting to the Senior Director, Technology Solutions, Graphic Systems and Solutions.
Added 19 mins ago
RC
Sales Representative
Reliable Corporation
Burlington, ON
- Full-time
Reliable is seeking a motivated Sales Representative to grow new business and strengthen relationships with key accounts. Reporting to the Sales Manager, you will manage an assigned account…
Added 19 mins ago
E
Project Group Manager
Electrozad
London, ON
- Full-time
The Senior Electrical Sales Project Manager is responsible for leading and overseeing the London-based project team to ensure the successful planning, execution, and delivery of projects…
Added 33 mins ago
Controller II
Sofina Foods Inc
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The Controller will play a key role in actively supporting the daily, weekly, monthly CI meetings supporting the Plant Manager in providing insights on results and identifying areas of…
Added 34 mins ago
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Territory Sales Manager
AFC Industries
Saint-Magloire, QC · L'Islet, Quebec
- Full-time
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Added 34 mins ago
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Senior Financial Analyst – Sales
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
…& Dwight Canada is looking for a Senior Financial Analyst – Sales to join our Finance team and play a key role in supporting profitable growth across our portfolio of leading consumer…
Added 34 mins ago
AC
Manager, High-Performance Services (14 Month Temporary Employment Contract)
Alpine Canada Alpin
Calgary, AB
- Full-time
Manager, High-Performance Services (14-Month Temporary Employment Contract)
Added 48 mins ago
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Outbound Product Manager – 12 month contract
PointClickCare
Mississauga, ON
- Contract
The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales…
Added 49 mins ago
TV
Senior Account Manager
The Vantage Talent Group
Burlington, ON
- $140,000 to $160,000 CAD / year
- Full-time
Our client is seeking a Senior Account Manager to manage and grow an established portfolio of group benefits clients while delivering strategic consulting and advisory services.
Added 49 mins ago
LM
Underwriter, Property & Casualty
Liberty Mutual Canada
Calgary, AB
- Full-time
Reports To: Assistant Vice President, Underwriting Manager
Added 1 hour ago
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Products & Service Sales Manager
Finning
Calgary, AB
- Full-time
The Product & Service Sales Manager – Power & Energy is a senior customer-facing leadership role responsible for driving profitable growth across power generation equipment, energy…
Added 1 hour ago
MM
Client Relationship Management - Lead Specialist
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Montreal, QC
- Full-time
Minimum 3-5 years’ experience as senior account manager in commercial insurance
Added 1 hour ago
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Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
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Saskatoon, SK · Regina, Saskatchewan
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The TS builds deep and broad engagements within the Key Account’s organization and develops an understanding of their key priorities, structure and business environment to maximize sales
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Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
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Regina, SK
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Therapeutic Specialist, Vision Care – Manitoba and Saskatchewan
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Winnipeg, MB · Regina, Saskatchewan
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The TS builds deep and broad engagements within the Key Account’s organization and develops an understanding of their key priorities, structure and business environment to maximize sales
Added 1 hour ago
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Operations Project Manager
WithBureau
Vancouver, BC
- Full-time
Hold the current promise date (CPD) on every ticket in your portfolio. If a date is going to move, the client and the account's sales owner hear it from you before it passes.
Added 1 hour ago
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Senior Account Manager
Worldhire
Toronto, ON · Greater Toronto Area, Canada
- $275,000 to $325,000 CAD / year
- Full-time
15–20 years of progressive commercial growth, strategic account leadership, or technology sales experience within enterprise financial software, fintech platforms, or top-tier technology…
Added 1 hour ago
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Responsable régional du recouvrement
Environmental 360 Solutions
Brossard, QC
- $85,000 to $90,000 CAD / year
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The Regional Collections Manager will work with a team responsible for the order to cash process, including credit, collec
Added 1 hour ago
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Key Account Manager- Onsite in Markham, ON- Canada (C2C)
KPG99 INC
Markham, ON
- Contract
Title: Head of Section, Key Account Management – Canada
Added 1 hour ago
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Account Manager
Aplin
Winnipeg, MB
- Full-time
We are looking for an experienced Account Manager or Territory Sales professional who understands relationship-based selling within a commercial or industrial environment. The ideal…
Added 1 hour ago
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Business Development Manager - Solar
SOLV4EX Group
Richmond Hill, ON
- Full-time
The Business Development Manager – Solar is responsible for developing and growing Canadian Energy’s solar and energy storage business within an assigned Canadian region, with a focus on…
Added 1 hour ago
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Business Development Manager
Sysco
Victoria, BC · Sysco Victoria
- Full-time
…teams to address prospect concerns, build trust, and shorten sales cycles. Collaborate with the sales team to expand business development efforts and secure key…
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Territory Retail Sales Manager
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Review and analyze key sales data and comprehend rep reports

Supra ITS

Account Executive

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

There is an immediate need for a Account Executive located in the Greater Toronto Area, Ontario (Mississauga head office; field-based across the GTA and Southern Ontario) at SupraITS. If you have sold hardware, software, or licensing to business customers and want to own a book of managed services accounts where the relationship is yours, then this position is for you.

Company Overview

ABOUT SUPRA ITS

Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) Services. Headquartered in Mississauga, Supra ITS operates with 650+ employees worldwide, including Network Operations Centers (NOCs) in Canada and India, ensuring 24/7 IT support and seamless service delivery.

Supra ITS provides a full spectrum of IT solutions, including server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a security-first approach and SLA-driven commitments, Supra ITS takes complete ownership of IT services, allowing clients to focus on growth while ensuring uninterrupted operations.

A vendor of established track record, Supra ITS is dedicated to long-term client success through tailored, scalable IT solutions. Canon Canada’s strategic investment in Supra ITS strengthens this commitment by integrating Canon’s cutting-edge technologies with Supra’s agile IT services. This partnership fosters innovation, enhances efficiency, and accelerates digital transformation, providing customers with superior IT solutions that are scalable, secure, and customer centric.

For more information, visit www.supraits.com.

Team Overview

This is your opportunity to join a dynamic company with a team that works very well together and has solid organized structures in place. Supra is rebuilding its Managed Services account management function in Canada around a pod model: every customer has a named Account Manager who owns the relationship and the revenue, paired with a Customer IT Manager (CITM) who acts as the technical co-pilot for architecture, security, and the technology roadmap. The Canadian team covers managed services customers ranging from fast-growing small businesses to complex multi-site enterprises, and works closely with Supra’s delivery, security, and leadership teams in Canada and India.

YOU ARE!

You are a field seller at heart. You have carried a territory or a customer list at a VAR, a distributor, or a technology reseller, and you know that the best deals and the earliest warnings both come from being in the customer’s office, not from a dashboard.

You know how technology gets bought. Hardware refresh cycles, Microsoft and vendor licensing, quoting, margins, and lead times are second nature. You can explain why a customer should refresh their firewalls this year without a CITM in the room, and you know when to bring one in.

You are a relationship builder who closes. You keep a cadence with every customer in your book, you renew on time and at rate, and you spot the expansion before the customer asks for it.

The Account Executive owns a book of small and mid-size managed services customers. You are the named relationship owner for every account: you renew the agreements, sell hardware, software, licensing, and service additions into the base, run scheduled reviews, and keep each customer healthy. You work in a pod with India-based CITMs who provide the technical co-pilot for your accounts. The role reports to the Director of Customer Success, based in Canada.

This is a field role based in the Greater Toronto Area. Supra is a hybrid workplace, but this position exists to be in front of customers: you will spend the majority of your working week on site with customers across the GTA and Southern Ontario or at Supra’s Mississauga office, and time working from home will be limited. Expect to be in front of customers at least three days a week, with a planned route of visits across the GTA and Southern Ontario. A valid Ontario driver’s licence and access to a reliable vehicle are required; mileage is reimbursed.

Key Responsibilities Relationship Ownership In The Field

Be the named relationship owner for every account in your book; know the decision maker and the day-to-day contact at each one and visit on a planned cadence (quarterly at minimum, more often for growing or at-risk accounts).
Run scheduled service reviews with the CITM, covering ticket trends, SLA performance, open projects, and the next twelve months of needs.
Act as the customer’s escalation point and make sure every commitment made by Supra is kept.

Renewals and Retention

Own the renewal calendar for your book; open renewal conversations 120 days ahead and close on time at or above current rate.
Identify at-risk accounts early (service issues, budget pressure, competitor activity) and work the save plan with your CITM and leadership.
Maintain gross revenue retention on the book as a primary measure of success.

Expansion: Hardware, Software, Licensing, and Services

Sell hardware refreshes, Microsoft and vendor licensing, security add-ons, cloud, and project work into the installed base; build and work a pipeline for every account.
Prepare accurate quotes and proposals with the pricing desk and distributors; manage margins, lead times, and vendor programs.
Pass larger, roadmap-driven opportunities to the Account Manager tier with a warm handoff where appropriate.

Working in the Pod with CITMs

Partner daily with the CITMs assigned to your accounts; translate technical recommendations into business cases the customer can approve.
Share customer intelligence from every visit with the pod so the technical plan reflects what the customer actually needs.

Pipeline, CRM, and Reporting

Keep ConnectWise and the CRM current: contacts, agreements, renewal dates, opportunities, and visit notes within 24 hours.
Report weekly on renewals, pipeline, visits completed, and at-risk accounts against the team scorecard.

Qualifications & Skills

Education & Experience

Bachelor’s degree or college diploma in Business, Information Technology, or a related field, or equivalent experience.
Minimum 2 years of business-to-business selling or account management in technology, including candidates from hardware and software backgrounds at VARs, distributors, or technology resellers.
Demonstrated track record of renewing and growing a customer base, with quota or target attainment to point to.

Industry & Product Knowledge

Working knowledge of business IT: Microsoft 365 and licensing, networking and security hardware (Cisco, Fortinet, Meraki or similar), endpoints and servers (Dell, HPE, Lenovo), and cloud fundamentals.
Comfort with quoting, margin management, distributor programs, and vendor deal registration.
Understanding of managed services agreements and recurring revenue is an asset; we will build on it.

Soft Skills

Excellent relationship-building and communication skills; credible with owners, office managers, and IT leads alike.
Self-managed and disciplined: you plan your week, run your route, and keep your records clean without being asked.
Commercial instincts with the integrity to recommend what the customer actually needs.
Resilient, organized, and comfortable managing a large book of accounts in a fast-paced environment.

Skills: hardware sales,security hardwares,microsoft,relationship building,inside sales,crm databases

Apply About employer

More about this job

Responsibilities

Own customer relationships and renewals for a book of managed services accounts, maintaining retention and identifying opportunities to sell hardware, software, licensing, security, cloud, and project services. Partner with Customer IT Managers on customer reviews and technical recommendations, while maintaining accurate CRM records and reporting on visits, renewals, pipeline, and account risks.

Requirements

Requires at least two years of business-to-business technology sales or account management experience, with a demonstrated record of renewing and growing customer accounts. Candidates should have business IT product knowledge, quoting and margin experience, strong relationship-building skills, and a valid Ontario driver’s licence with access to a reliable vehicle.

Skills

Hardware Sales
Security Hardware
Microsoft Licensing
Relationship Building
Inside Sales
CRM Management
Account Management
Business-to-Business Sales
Renewals and Retention
Pipeline Management
Quoting
Margin Management
Managed Services
Customer Reviews
Communication
Territory Management

Visa sponsorship

Not detected in the job text

Keywords

Managed IT Services
Cybersecurity
Microsoft 365
Microsoft Licensing
Cisco
Fortinet
Meraki
Dell
HPE
Lenovo
Networking
Security Hardware
Endpoints
Servers
Cloud
Disaster Recovery
Service Desk
ConnectWise
CRM
Hardware Refresh
Vendor Deal Registration
Distributor Programs
Recurring Revenue
Gross Revenue Retention
Service-Level Agreements
Customer IT Manager
Account Management
Renewals
Pipeline Management
Margin Management

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