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Added 4 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 4 mins ago
CN
Manager, S&T Project Controls
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…Technologies (S&T) mission is looking for a Project Controls Manager to lead the project controls team and ensure S&T projects are delivered efficiently, responsibly, and…
Added 4 mins ago
C
Senior Project Manager
Cognizant
Toronto, ON
- Full-time
…and high performing digital identity products that align with business goals integrate with existing systems and improve customer trust and experience while meeting compliance and security…
Added 4 mins ago
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Managing Director - Cybersecurity & Core Technology Audit
BMO
Toronto, ON · FCP
- Full-time
…infrastructure, cloud platforms, engineering practices, software development, service management, technology operations, platform support, operational resilience, physical security, and…
Added 4 mins ago
P&
Gestionnaire de comptes en approvisionnement / Account Manager Procurement
Pratt & Whitney
Longueuil, QC
- Full-time
Added 4 mins ago
SD
Senior Product Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Senior Product Manager will demonstrate strong product and platform knowledge and collaborate with cross-functional teams across the enterprise to define and deliver value through…
Added 4 mins ago
AI
Commercial Insurance Manager
Axis Insurance
Vancouver, BC
- $115,000 to $125,000 CAD / year
- Full-time
As a Commercial Insurance Manager a typical day might include:
Added 4 mins ago
Senior Commercial Marketer
Talent Acquisition Team at Westland Insurance. Text reply only.
Burlington, ON
We’re searching for a Senior Commercial Marketer. Are you searching for new possibilities?
Added 4 mins ago
ME
Project Manager BC
Milestone Environmental Contracting Inc.
Langley (District), BC · Langley, British Columbia
- Full-time
…benefits, and providing opportunity for professional growth and development. Putting our people first is a promise we have been able to deliver on for the last 10 years and we continue…
Added 4 mins ago
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Key Accounts Operations Manager
Danica
Vancouver, BC
- Full-time
The Key Account Operations Manager is responsible for the operational execution of Danica Brands’ Key Account business. This role ensures customer-specific ordering, EDI, portal, VAS,…
Added 19 mins ago
PF
Team Lead, Data & Analytics
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
Reporting to the Senior Manager, Data & Analytics, the Team Lead, Data & Analytics provides day-to-day people and technical leadership for a small team that leads to delivery of trusted,…
Added 19 mins ago
PC
Spécialiste en support technique /Technical Support Specialist
Portage CyberTech
Montreal, QC
- Full-time
Added 19 mins ago
O
Senior Manager, Data & AI Technology
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
…technologies remain reliable, secure, supported, and aligned with business needs. The role oversees service delivery, platform operations, vendor and licensing relationships, user adoption,…
Added 19 mins ago
D365 CE, Lead Consultant
HSO Group B.V.
Toronto, ON
…current needs, you may be appointed Team Lead or Consulting Manager. To be promoted to the next level, you need to already be working as a Senior Managing Consultant on customer engagements…
Added 19 mins ago
C
Relationship Manager, Business Banking
CIBC
Toronto, ON
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager & Team Lead, Business Banking, providing new and existing clients with an exceptional client…
Added 19 mins ago
B
Mortgage Specialist
BMO
Westmount, QC
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…
Added 19 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…
Added 19 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…
Added 19 mins ago
B
Mortgage Specialist
BMO
Montreal, QC
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…
Added 19 mins ago
B
REGIONAL MANAGER, INCLUSIVE ENTREPRENEURSHIP - BC & North
BDC
Vancouver, BC
- Full-time
Lead regional business development and prospect acquisition
Added 34 mins ago
W
Senior Quality Coordinator
Wood
Saskatoon, SK
- Full-time
Reporting to the Project Quality Manager, you will be responsible for coordinating, witnessing, or conducting quality control and quality assurance activities during site execution. This…
Added 34 mins ago
Payroll Specialist
B2GOLD
Edmonton, AB
B2Gold is a responsible international senior gold producer headquartered in Vancouver, Canada. Founded in 2007, today, B2Gold has operating gold mines in Canada, Mali, Namibia and the…
Added 34 mins ago
AW
Engineering And Maintenance Manager
Atlantic Wallboard
Saint John, NB
- Full-time
We are looking for an energetic, motivated, and forward-thinking leader to join our team as Engineering & Maintenance Manager at Irving Wallboard. This opportunity is ideal for a…
Added 44 mins ago
Office Manager
The Government of Nova Scotia
HALIFAX, NS
Supporting effective risk management and business continuity for the Province, municipalities, and critical infrastructure partners
Added 50 mins ago
S
Business Development Representative - SMT
Solink
Remote, Canada
- $68,500 to $85,000 CAD / year
- Full-time
- Remote
Reports To: Dylan Monsinger, Associate Manager, Business Development

Surepoint Group

Business Analyst - Business Systems & Project Delivery

Edmonton, AB, Canada

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Job details

Experience: 5+ years’ experience as an IT business analyst, systems analyst, or in a related project delivery role
Posting language: English
Posted: Oct 27, 2026

Original job description

Surepoint is currently seeking a Business Analyst to join our IT team in Nisku, AB. We are looking for someone to contribute to the development, implementation, and ongoing sustainment of the organization’s business systems, digital transformation initiatives, and internal IT service delivery practices.

What You'll Be Doing

Support the implementation and delivery of enterprise business systems and digital transformation initiatives, independently managing assigned projects and workstreams while contributing to larger, complex organizational transformations
Engage stakeholders across branches, departments, and business units to understand operational challenges, assess existing business processes, identify gaps, and recommend opportunities for process standardization and improvement
Assist with the establishment and ongoing administration of structured demand intake and prioritization processes, including the classification and assessment of Reports, Interfaces, Conversions (Data), and Enhancements (RICE)
Develop, coordinate, and maintain project documentation, including project charters, work plans, schedules, milestones, deliverables, stakeholder communication plans, and status reports
Establish and maintain project RAID (risks, assumptions/actions, issues, and dependencies/decisions) registers, action items, decision logs, dependencies, and related documentation, proactively identifying risks, issues, and deviations requiring attention or escalation
Configure, administer, and maintain designated project and IT service tracking platforms in accordance with established workflows, governance standards, and direction provided by the Senior Manager, Business Systems Transformation
Coordinate cross-functional project activities involving internal stakeholders, subject matter experts, consultants, and external technology partners to support timely completion of assigned deliverables and commitments
Support the planning, implementation, and ongoing improvement of business systems, including application enhancements, system integrations, software upgrades, and new technology deployments
Assist in establishing and maintaining IT service management processes and practices, including the IT service catalogue, service request and change management workflows, knowledge management, and documentation of service ownership, escalation pathways, and operational handoffs
Coordinate testing activities, including the development and maintenance of test plans, scenarios, and scripts; defect identification and tracking; and facilitation of business acceptance and sign-off
Support systems development lifecycle (SDLC) and release management practices, including change control, implementation planning, deployment readiness, cutover coordination, and post-implementation stabilization
Assist with defining and validating reporting, analytical, integration, and data conversion requirements in collaboration with business stakeholders and technical delivery partners
Coordinate business readiness and organizational change activities, including stakeholder communications, training, user adoption, knowledge transfer, and transition to operational support
Author, review, and contribute to business cases, proposals, solution assessments, functional specifications, and other artifacts required to support technology investment and implementation decisions

What You Need to Succeed

Proven experience performing business analysis activities throughout the systems development lifecycle, including requirements analysis, process mapping, testing, change control, and implementation support
Demonstrated experience coordinating IT projects and independently managing assigned workstreams, including project planning, scope, schedules, deliverables, resource considerations, and dependencies
Working experience supporting enterprise business systems, including software enhancements, integrations, upgrades, and deployments
Experience using project management and work tracking tools to coordinate activities, maintain documentation, monitor progress, and support reporting
Experience facilitating stakeholder discussions and coordinating with internal business units and external vendors or partners to support the delivery of business solutions
5+ years’ experience as an IT business analyst, systems analyst, or in a related project delivery role
Professional certification in business analysis or project management is considered an asset
Experience with ERP and CRM systems, including integrations, reporting, and data management
Working experience with IT service management (i.e. ITIL), including service processes, SOPs, and knowledge management
Experience developing or maintaining business intelligence reports and dashboards using Microsoft Power BI or similar reporting tools

Proudly Employee-Owned – Join the Surepoint PROS!

At Surepoint, we’re more than just a place to work - we’re a team that thrives on performance, respect, ownership, and safety. As a proudly employee-owned and Indigenous-owned company, we are committed to fostering an inclusive, high-performance culture where every team member can grow, contribute, and succeed.

Why Join Surepoint?

Be an Owner: Through our Employee Share Ownership Plan (ESOP), every team member has the opportunity to share in our success.
Live Our PROS Values:
- Performance – Show up, do your best, and work safe.
- Respect – Collaborate, communicate, and lift each other up.
- Ownership – Take pride in your work and our collective success.
- Safety – Protect yourself and your team, always.
Comprehensive Benefits: Health, dental, vision, disability, life insurance, HCSA, EFAP, RRSP contributions.
Career Growth: Development opportunities that support your success.
Inclusive Culture: A diverse and respectful workplace with a strong commitment to Reconciliation and partnerships with Indigenous Peoples.

Let’s build something great together. Join the Surepoint PROS today!

Sincerely,

Your Future Employer

Thank you for your interest in Surepoint. Only those candidate selected for further consideration will be contacted.

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More about this job

Responsibilities

The Business Analyst will support the implementation and delivery of enterprise business systems and digital transformation initiatives while managing project workstreams. They will engage stakeholders to assess operational challenges, document requirements, and coordinate cross-functional project activities to ensure successful system deployments.

Requirements

Candidates must have 5+ years of experience as an IT business analyst or in a related project delivery role. Proficiency in systems development lifecycle, ERP/CRM systems, and project management methodologies is required.

Skills

Business analysis
Project management
Systems development lifecycle
Process mapping
Requirements analysis
Change management
ERP systems
CRM systems
ITIL
Microsoft Power BI
Data conversion
Stakeholder management
Test planning
Release management
Business intelligence

Benefits

Health insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Health care spending account
Employee and family assistance program
RRSP contributions
Employee share ownership plan

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
IT
Digital transformation
RICE
RAID
SDLC
ERP
CRM
ITIL
Power BI
Project management
Process standardization
Change control
System integration
Business intelligence
Data management
Stakeholder engagement
Requirements analysis
Test planning
Release management
SOPs
Knowledge management
Functional specifications
Business cases
Technology implementation

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