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Added 9 mins ago
TT
Project Engineer (Laval)
Trane Technologies
Longueuil, QC
- Full-time
Trane in Laval is hiring for a Controls Project Engineer to join our team. In this role, you will be responsible for hardware and software design activities for building automation systems.…
Added 9 mins ago
TT
Project Engineer (Laval)
Trane Technologies
Laval, QC
- Full-time
Trane in Laval is hiring for a Controls Project Engineer to join our team. In this role, you will be responsible for hardware and software design activities for building automation systems.…
Added 9 mins ago
SR
Software Architect
Swim Recruiting
Vancouver, BC
- $100 to $115 CAD / hour
- Contract
Due to growth, our client is looking to add a Software Architect to their web services team. In this role, you’ll design and guide the cloud-native (AWS) services that power Search,…
Added 9 mins ago
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Sr. Staff Technical Program Manager - Ads (Canada )
Shopify
Canada
- Full-time
We assess team fit and level throughout our interview process to ensure the best match for both candidates and our teams.
Added 9 mins ago
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Software Developer
Cisco
Ottawa, ON · Kanata, Ontario
- Full-time
Join the Cisco Catalyst Center team, a dynamic group dedicated to transforming enterprise network management through automation and intelligence. Our team plays a critical role in…
Added 9 mins ago
RB
Evergreen Client/Banking Advisor
Royal Bank of Canada
Cochrane, AB
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 9 mins ago
RB
Banking Advisor - Brampton & Mississauga (Bilingual: Mandarin, Cantonese, Arabic, Tagalog)
Royal Bank of Canada
ON · BRAMPTON, Ontario
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 9 mins ago
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Graphic Designer
CIMA+
Calgary, AB
- Full-time
…make sure that they feel valued, appreciated, and part of the team. You could even become a shareholder in the…
Added 23 mins ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a…
Added 23 mins ago
CI
Designer de Produit / Product Designer (E-commerce)
Cloud Imperium Games Montreal
Montreal, QC
- Full-time
Founded in 2012 by renowned game developer Chris Roberts, Cloud Imperium Games (CIG) is one of the largest global independent studios, 1,000+ employees, dedicated to delivering…
Added 24 mins ago
CS
Program Manager, Data and Agri-food Standards/ Responsable de Programme, Normes Relatives aux Données et au Secteur Agroalimentaire
Canadian Standards Association
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- $116,230 to $152,555 CAD / year
- Full-time
…government and the public, primarily through the management of a team of Project…
Added 39 mins ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 39 mins ago
W
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart
Pointe-Claire, QC
- Full-time
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist…
Added 54 mins ago
DG
Co-op, Indirect Tax [Winter 2027]
Doane Grant Thornton LLP
Toronto, ON
- Temporary
…others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At…
Added 54 mins ago
WC
Data Developer III
Walmart Canada
Mississauga, ON
- Full-time
Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and…
Added 54 mins ago
SI
Franchise Success Partner
Steamoji, Inc.
Vancouver, BC
- Full-time
Collaborate with the development team to prioritize technical projects that enhance franchisee and internal team efficiency.
Added 54 mins ago
HR
Solution Engineering Manager
Hitachi Rail
Toronto, ON
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 54 mins ago
G
Team Leader, Client Solutions – Prairie Region (Pointe West Branch)
Gallagher
Winnipeg, MB
- Full-time
…they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want…
Added 54 mins ago
LD
Electrical Engineering Manager
Leonardo DRS
Bedford, NS
- Full-time
This is a hands-on technical supervisory role for leading a team of hardware designers working on power electronics design activities in support of multiple projects. Reporting to the Naval…
Added 54 mins ago
A
Automation Controls Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
Looking to be part of a transformational digital engineering and manufacturing practice? How about an opportunity to help world-class clients solve their biggest challenges and create…
Added 54 mins ago
B
Accounts Payable Administrator
BDO
Toronto, ON
- $43,000 to $65,000 CAD / year
- Full-time
BDO's National Office internal finance team is looking for an Accounts Payable Administrator for a full-time position. Our office is located in the downtown core of Toronto, close to public…
Added 54 mins ago
Fleet Technician - Heavy Duty Mechanic
destinationone Consulting
AB · Western Alberta (Jasper), Alberta
…record keeping, inventory management, operator education and team leadership. A key priority will be restoring the Municipality’s internal Commercial Vehicle Inspection Program capability…
Added 1 hour ago
Structural Integrity Team Lead
Alstom
Saint-Bruno, QC
…to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the…
Added 1 hour ago
Systems Administrator 3
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Designs and implements monitoring, observability, and operational support solutions across applications, infrastructure, cloud, container platforms, and digital services.
Added 1 hour ago
M
Marketing Lead, Brand & Revenue
MPOYNT
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
…investing in scale - sharpening our brand, modernizing our digital presence, and building a marketing engine that supports pipeline and revenue…

Surepoint Group

Business Analyst - Business Systems & Project Delivery

Edmonton, AB, Canada

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Job details

Experience: 5+ years’ experience as an IT business analyst, systems analyst, or in a related project delivery role
Posting language: English
Posted: Oct 27, 2026

Original job description

Surepoint is currently seeking a Business Analyst to join our IT team in Nisku, AB. We are looking for someone to contribute to the development, implementation, and ongoing sustainment of the organization’s business systems, digital transformation initiatives, and internal IT service delivery practices.

What You'll Be Doing

Support the implementation and delivery of enterprise business systems and digital transformation initiatives, independently managing assigned projects and workstreams while contributing to larger, complex organizational transformations
Engage stakeholders across branches, departments, and business units to understand operational challenges, assess existing business processes, identify gaps, and recommend opportunities for process standardization and improvement
Assist with the establishment and ongoing administration of structured demand intake and prioritization processes, including the classification and assessment of Reports, Interfaces, Conversions (Data), and Enhancements (RICE)
Develop, coordinate, and maintain project documentation, including project charters, work plans, schedules, milestones, deliverables, stakeholder communication plans, and status reports
Establish and maintain project RAID (risks, assumptions/actions, issues, and dependencies/decisions) registers, action items, decision logs, dependencies, and related documentation, proactively identifying risks, issues, and deviations requiring attention or escalation
Configure, administer, and maintain designated project and IT service tracking platforms in accordance with established workflows, governance standards, and direction provided by the Senior Manager, Business Systems Transformation
Coordinate cross-functional project activities involving internal stakeholders, subject matter experts, consultants, and external technology partners to support timely completion of assigned deliverables and commitments
Support the planning, implementation, and ongoing improvement of business systems, including application enhancements, system integrations, software upgrades, and new technology deployments
Assist in establishing and maintaining IT service management processes and practices, including the IT service catalogue, service request and change management workflows, knowledge management, and documentation of service ownership, escalation pathways, and operational handoffs
Coordinate testing activities, including the development and maintenance of test plans, scenarios, and scripts; defect identification and tracking; and facilitation of business acceptance and sign-off
Support systems development lifecycle (SDLC) and release management practices, including change control, implementation planning, deployment readiness, cutover coordination, and post-implementation stabilization
Assist with defining and validating reporting, analytical, integration, and data conversion requirements in collaboration with business stakeholders and technical delivery partners
Coordinate business readiness and organizational change activities, including stakeholder communications, training, user adoption, knowledge transfer, and transition to operational support
Author, review, and contribute to business cases, proposals, solution assessments, functional specifications, and other artifacts required to support technology investment and implementation decisions

What You Need to Succeed

Proven experience performing business analysis activities throughout the systems development lifecycle, including requirements analysis, process mapping, testing, change control, and implementation support
Demonstrated experience coordinating IT projects and independently managing assigned workstreams, including project planning, scope, schedules, deliverables, resource considerations, and dependencies
Working experience supporting enterprise business systems, including software enhancements, integrations, upgrades, and deployments
Experience using project management and work tracking tools to coordinate activities, maintain documentation, monitor progress, and support reporting
Experience facilitating stakeholder discussions and coordinating with internal business units and external vendors or partners to support the delivery of business solutions
5+ years’ experience as an IT business analyst, systems analyst, or in a related project delivery role
Professional certification in business analysis or project management is considered an asset
Experience with ERP and CRM systems, including integrations, reporting, and data management
Working experience with IT service management (i.e. ITIL), including service processes, SOPs, and knowledge management
Experience developing or maintaining business intelligence reports and dashboards using Microsoft Power BI or similar reporting tools

Proudly Employee-Owned – Join the Surepoint PROS!

At Surepoint, we’re more than just a place to work - we’re a team that thrives on performance, respect, ownership, and safety. As a proudly employee-owned and Indigenous-owned company, we are committed to fostering an inclusive, high-performance culture where every team member can grow, contribute, and succeed.

Why Join Surepoint?

Be an Owner: Through our Employee Share Ownership Plan (ESOP), every team member has the opportunity to share in our success.
Live Our PROS Values:
- Performance – Show up, do your best, and work safe.
- Respect – Collaborate, communicate, and lift each other up.
- Ownership – Take pride in your work and our collective success.
- Safety – Protect yourself and your team, always.
Comprehensive Benefits: Health, dental, vision, disability, life insurance, HCSA, EFAP, RRSP contributions.
Career Growth: Development opportunities that support your success.
Inclusive Culture: A diverse and respectful workplace with a strong commitment to Reconciliation and partnerships with Indigenous Peoples.

Let’s build something great together. Join the Surepoint PROS today!

Sincerely,

Your Future Employer

Thank you for your interest in Surepoint. Only those candidate selected for further consideration will be contacted.

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More about this job

Responsibilities

The Business Analyst will support the implementation and delivery of enterprise business systems and digital transformation initiatives while managing project workstreams. They will engage stakeholders to assess operational challenges, document requirements, and coordinate cross-functional project activities to ensure successful system deployments.

Requirements

Candidates must have 5+ years of experience as an IT business analyst or in a related project delivery role. Proficiency in systems development lifecycle, ERP/CRM systems, and project management methodologies is required.

Skills

Business analysis
Project management
Systems development lifecycle
Process mapping
Requirements analysis
Change management
ERP systems
CRM systems
ITIL
Microsoft Power BI
Data conversion
Stakeholder management
Test planning
Release management
Business intelligence

Benefits

Health insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Health care spending account
Employee and family assistance program
RRSP contributions
Employee share ownership plan

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
IT
Digital transformation
RICE
RAID
SDLC
ERP
CRM
ITIL
Power BI
Project management
Process standardization
Change control
System integration
Business intelligence
Data management
Stakeholder engagement
Requirements analysis
Test planning
Release management
SOPs
Knowledge management
Functional specifications
Business cases
Technology implementation

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