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Added 24 mins ago
CS
Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
…year-end close, and liaises with internal and external auditors on system controls, user access, and…
Added 24 mins ago
CS
Manager, Supply Chain Operations and Analytics
Canadian Standards Association
Toronto, ON
- $100,890 to $132,416 CAD / year
- Full-time
…reporting, supplier governance, travel and expense program administration, and process improvement initiatives. This role enables effective decision-making by developing dashboards,…
Added 40 mins ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Victoria, BC
- Part-time
Interface / Input charges and payments on account files into Accounts Receivable, ensuring AR system totals match the totals validated from front end systems.
Added 54 mins ago
PH
Registered Nurse, TB Clinics, Clinical Prevention Services - BC Centre for Disease Control
Provincial Health Services Authority
New Westminster, BC
- Part-time
Added 54 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
…humaines, de gestion des talents, de gestion du temps et d’administration des avantages sociaux. Nous nous engageons à aider les organisations à simplifier la gestion de leur main-d’œuvre…
Added 54 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Montreal, QC
- $75,200 to $125,200 CAD / year
- Other
…humaines, de gestion des talents, de gestion du temps et d’administration des avantages sociaux. Nous nous engageons à aider les organisations à simplifier la gestion de leur main-d’œuvre…
Added 55 mins ago
CE
Maintenance Data Analyst
Cenovus Energy
Edson, AB
- Full-time
Demonstrate a commitment to Cenovus’s policies, values, regulatory requirements and Operational Integrity Management System (COIMS), fostering a positive safety culture through leadership,…
Added 55 mins ago
Fleet Technician - Heavy Duty Mechanic
destinationone Consulting
AB · Western Alberta (Jasper), Alberta
Workplace Hazardous Materials Information System certification.
Added 1 hour ago
Systems Administrator 3
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
…translating business and technical requirements into enterprise system solutions by defining and developing technical solution architectures and functional/non-functional designs for…
Added 1 hour ago
UH
Financial Analyst II
University Health Network
Toronto, ON
- Full-time
Other tasks as assigned and ad-hoc requests, which may include, but are not limited to, developing accounting system for clinical trials, contributing to business cases for program…
Added 1 hour ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
Provide structured feedback to the AI systems - flag failure modes, surface patterns the AI misses, and feed your judgement back so the system improves over time.
Added 1 hour ago
LH
2600002876 - Registered Practical Nurse
Lakeridge Health
Ajax, ON
- Full-time
…sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a…
Added 1 hour ago
SN
Clinical Resource Manager
S&R Nursing Homes
London, ON
- Full-time
This position supports the management and administration of direct nursing services at the Home through managing human resources programs and financial programs. It involves: managing the…
Added 1 hour ago
A
Senior IT Auditor
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
Lead and conduct audit engagements and follow-up reviews as determined by the internal audit plan. These may include system control reviews of business applications and IT infrastructure,…
Added 1 hour ago
VS
Director of Building Services - The Shores of Port Credit Retirement Residence (2026-10974)
Verve Senior Living
Mississauga, ON
- Full-time
Post-secondary education in Facilities Management, Environmental Services, Engineering, Healthcare Administration, or a related field preferred.
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Assess risks associated with new system implementations and business transformation projects.
Added 2 hours ago
WT
Senior Associate, Technical Operations
Wealthsimple Technologies
Remote, Canada
- $32.69 to $40.87 CAD / hour
- Full-time
- Remote
…million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is…
Added 2 hours ago
FH
Pharmacist - Lions Gate Hospital
Fraser Health Authority
North Vancouver, BC
- $54.49 to $68.1 CAD / hour
- Other
…problem resolution. Provides instructions to others on proper use/administration, storage and/or disposal, possible side effects of prescribed and self selected medications. Participates in…
Added 2 hours ago
MC
SysOps Software Architect (36136)
Myticas Consulting
Ottawa, ON
- Full-time
Lead the architecture and technical direction of System Operations (SysOps) software for a mission-critical satellite communications program. Translate operational, security, and system…
Added 2 hours ago
CS
Inside Sales Representative
Certified Sales and Rentals
Saskatoon, SK
- Full-time
Process day-end, month-end, and year-end system activities
Added 2 hours ago
TT
Secretary to Chief and Council
Tk̓emlúps te Secwépemc
Kamloops, BC
- Internship
Maintains and orders office supplies for Chief,Council and Administration.
Added 2 hours ago
C
Senior Application Support Specialist / Database Administrator
CGI
Halifax, NS
- Full-time
…extensive expertise in enterprise application support, database administration, incident management, and application…
Added 2 hours ago
UO
Technology / Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
Maintain and enter classroom schedules within the central room booking system to ensure optimal use of space
Added 2 hours ago
T
Senior Network Security Administrator
Tangerine
Toronto, ON
- Full-time
…addition, you are responsible for network & endpoint security administration, monitoring, ongoing security analysis and troubleshooting consistent with service delivery…
Added 2 hours ago
C&
Payroll Administrator
Cain & Associates
Langley (District), BC · Langley, BC
- Contract
Maintain payroll records within the payroll/HRIS system

Surepoint Group

Business Analyst - Business Systems & Project Delivery

Edmonton, AB, Canada

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Job details

Experience: 5+ years’ experience as an IT business analyst, systems analyst, or in a related project delivery role
Posting language: English
Posted: Oct 27, 2026

Original job description

Surepoint is currently seeking a Business Analyst to join our IT team in Nisku, AB. We are looking for someone to contribute to the development, implementation, and ongoing sustainment of the organization’s business systems, digital transformation initiatives, and internal IT service delivery practices.

What You'll Be Doing

Support the implementation and delivery of enterprise business systems and digital transformation initiatives, independently managing assigned projects and workstreams while contributing to larger, complex organizational transformations
Engage stakeholders across branches, departments, and business units to understand operational challenges, assess existing business processes, identify gaps, and recommend opportunities for process standardization and improvement
Assist with the establishment and ongoing administration of structured demand intake and prioritization processes, including the classification and assessment of Reports, Interfaces, Conversions (Data), and Enhancements (RICE)
Develop, coordinate, and maintain project documentation, including project charters, work plans, schedules, milestones, deliverables, stakeholder communication plans, and status reports
Establish and maintain project RAID (risks, assumptions/actions, issues, and dependencies/decisions) registers, action items, decision logs, dependencies, and related documentation, proactively identifying risks, issues, and deviations requiring attention or escalation
Configure, administer, and maintain designated project and IT service tracking platforms in accordance with established workflows, governance standards, and direction provided by the Senior Manager, Business Systems Transformation
Coordinate cross-functional project activities involving internal stakeholders, subject matter experts, consultants, and external technology partners to support timely completion of assigned deliverables and commitments
Support the planning, implementation, and ongoing improvement of business systems, including application enhancements, system integrations, software upgrades, and new technology deployments
Assist in establishing and maintaining IT service management processes and practices, including the IT service catalogue, service request and change management workflows, knowledge management, and documentation of service ownership, escalation pathways, and operational handoffs
Coordinate testing activities, including the development and maintenance of test plans, scenarios, and scripts; defect identification and tracking; and facilitation of business acceptance and sign-off
Support systems development lifecycle (SDLC) and release management practices, including change control, implementation planning, deployment readiness, cutover coordination, and post-implementation stabilization
Assist with defining and validating reporting, analytical, integration, and data conversion requirements in collaboration with business stakeholders and technical delivery partners
Coordinate business readiness and organizational change activities, including stakeholder communications, training, user adoption, knowledge transfer, and transition to operational support
Author, review, and contribute to business cases, proposals, solution assessments, functional specifications, and other artifacts required to support technology investment and implementation decisions

What You Need to Succeed

Proven experience performing business analysis activities throughout the systems development lifecycle, including requirements analysis, process mapping, testing, change control, and implementation support
Demonstrated experience coordinating IT projects and independently managing assigned workstreams, including project planning, scope, schedules, deliverables, resource considerations, and dependencies
Working experience supporting enterprise business systems, including software enhancements, integrations, upgrades, and deployments
Experience using project management and work tracking tools to coordinate activities, maintain documentation, monitor progress, and support reporting
Experience facilitating stakeholder discussions and coordinating with internal business units and external vendors or partners to support the delivery of business solutions
5+ years’ experience as an IT business analyst, systems analyst, or in a related project delivery role
Professional certification in business analysis or project management is considered an asset
Experience with ERP and CRM systems, including integrations, reporting, and data management
Working experience with IT service management (i.e. ITIL), including service processes, SOPs, and knowledge management
Experience developing or maintaining business intelligence reports and dashboards using Microsoft Power BI or similar reporting tools

Proudly Employee-Owned – Join the Surepoint PROS!

At Surepoint, we’re more than just a place to work - we’re a team that thrives on performance, respect, ownership, and safety. As a proudly employee-owned and Indigenous-owned company, we are committed to fostering an inclusive, high-performance culture where every team member can grow, contribute, and succeed.

Why Join Surepoint?

Be an Owner: Through our Employee Share Ownership Plan (ESOP), every team member has the opportunity to share in our success.
Live Our PROS Values:
- Performance – Show up, do your best, and work safe.
- Respect – Collaborate, communicate, and lift each other up.
- Ownership – Take pride in your work and our collective success.
- Safety – Protect yourself and your team, always.
Comprehensive Benefits: Health, dental, vision, disability, life insurance, HCSA, EFAP, RRSP contributions.
Career Growth: Development opportunities that support your success.
Inclusive Culture: A diverse and respectful workplace with a strong commitment to Reconciliation and partnerships with Indigenous Peoples.

Let’s build something great together. Join the Surepoint PROS today!

Sincerely,

Your Future Employer

Thank you for your interest in Surepoint. Only those candidate selected for further consideration will be contacted.

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More about this job

Responsibilities

The Business Analyst will support the implementation and delivery of enterprise business systems and digital transformation initiatives while managing project workstreams. They will engage stakeholders to assess operational challenges, document requirements, and coordinate cross-functional project activities to ensure successful system deployments.

Requirements

Candidates must have 5+ years of experience as an IT business analyst or in a related project delivery role. Proficiency in systems development lifecycle, ERP/CRM systems, and project management methodologies is required.

Skills

Business analysis
Project management
Systems development lifecycle
Process mapping
Requirements analysis
Change management
ERP systems
CRM systems
ITIL
Microsoft Power BI
Data conversion
Stakeholder management
Test planning
Release management
Business intelligence

Benefits

Health insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Health care spending account
Employee and family assistance program
RRSP contributions
Employee share ownership plan

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
IT
Digital transformation
RICE
RAID
SDLC
ERP
CRM
ITIL
Power BI
Project management
Process standardization
Change control
System integration
Business intelligence
Data management
Stakeholder engagement
Requirements analysis
Test planning
Release management
SOPs
Knowledge management
Functional specifications
Business cases
Technology implementation

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