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Added 3 mins ago
Senior Manager, Leadership Recruiting
Bain & Company
Toronto, ON
As a Senior Manager within our Leadership Recruiting (LR) team, you will partner with senior stakeholders, including Regional Practice Leads, Global Practice Leads and Office Heads, and…
Added 3 mins ago
M
RQ00829 - Product Manager - Senior
Maarut
Toronto, ON
- Contract
Senior-level product management experience for complex digital health, integration, or enterprise application products, including product strategy, roadmaps, feature prioritization, backlog…
Added 3 mins ago
M
RQ00828 - Software Developer - Full Stack - Senior
Maarut
Toronto, ON
- Contract
Senior-level experience developing Java and Node.js services, REST APIs, FHIR integrations, event publishers and consumers, and production application logic.
Added 18 mins ago
Technical Solutions Development Manager, Workspace, Google Cloud
Google
Waterloo, ON
…translate complex technical concepts into business value for a senior executive…
Added 32 mins ago
FR
Customer Success Manager
Fiat Republic
ON · Ontario, Canada
- Full-time
We are hiring our first Customer Success Manager to own our clients after they sign. You will get them live fast, keep them happy, catch churn before it happens and grow revenue from our…
Added 1 hour ago
Senior Account Manager-Metro Vancouver (Guardteck)
Kandor
Burnaby, BC
Guardteck is seeking a Senior Account Manager to lead and develop our account management team in Burnaby, BC. This is a senior, client-facing operations role responsible for leading account…
Added 3 hours ago
Prosthetist Certified
HealthCareersInSask.ca
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Job Description: The incumbent reports to the Manager of the Orthotics Prosthetics Department. The Certified Prosthetist is a member an interdisciplinary team who provide prosthetic…
Added 3 hours ago
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Senior Manager, Platform Technology Partnerships
Autodesk
Vancouver, BC
- Full-time
…strategy and go/no-go decisions. The role represents the team at Senior Director/VP-level forums, builds executive narratives, and provides guidance and informal leadership to the Manager…
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General Manager – Boutique Hotel
Renard International Hospitality Search Consultants
Vancouver, BC
- Full-time
Previous experience as a General Manager or senior hotel leader in a full-service property.
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Security Guard (Floater) - Shopping Mall
Allied Universal
Winnipeg, MB
- $17 CAD / hour
- Part-time
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Added 3 hours ago
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Software Engineer 4 - Kubernetes AI Platform Engineering
Nutanix
Vancouver, BC
- $151,000 to $227,000 CAD / year
- Full-time
You will report to the Senior Engineering Manager, who adopts a collaborative leadership style that encourages team involvement in decision-making and values open discussions. The manager…
Added 3 hours ago
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Recreation Aide
Retirement Concepts
Courtenay, BC
- $29.62 to $31.4 CAD / hour
- Temporary
The Recreation Aide reports to the Therapeutic Recreation Manager/ Recreation Manager or designate. This role assists in planning, implementing and evaluating activity programs to meet the…
Added 3 hours ago
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Server
Retirement Concepts
Courtenay, BC
- $25.82 CAD / hour
- Full-time
The Server reports to the Support Services Manager and/or designate and performs all aspects of service in the dining room, resident lounges and room service for residents, guests, and the…
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Recreation Aide
Retirement Concepts
Courtenay, BC
- $27.92 CAD / hour
- Temporary
The Recreation Aide reports to the Therapeutic Recreation Manager/ Recreation Manager or designate. This role assists in planning, implementing and evaluating activity programs to meet the…
Added 3 hours ago
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Maintenance & Asset Manager
Connective
Kamloops, BC
- Full-time
Reports and is accountable to the Senior Manager of Building Infrastructure and Asset Management.
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IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the…
Added 4 hours ago
RC
Night Houseman
Retirement Concepts
Courtenay, BC
- $25.82 CAD / hour
- Temporary
The Night Houseman reports to the Support Services Manager and/or designate and is responsible for the night janitorial and security duties at the community. This role maintains the…
Added 4 hours ago
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Housekeeper
Retirement Concepts
Courtenay, BC
- $25.82 CAD / hour
- Temporary
The Housekeeper reports to the Support Services Manager and/or designate and performs all aspects of cleaning duties in the community to maintain the established standards for sanitation,…
Added 4 hours ago
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Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
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Alliance / Partner Marketing Manager (Hyperscalers)
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Toronto, ON
- Full-time
The Alliance / Partner Marketing Manager (Hyperscalers) plans and delivers joint marketing programs with CGI's strategic hyperscaler alliances: Microsoft, Amazon Web Services (AWS) and…
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UO
Senior Officer, Payroll
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Reporting to the Manager of Payroll and Leaves, the primary purpose of this position is to act as the primary point of contact to manage and resolve payroll, time off, and leave inquiries…
Added 4 hours ago
UO
Senior Web Developer
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Added 5 hours ago
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Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Toronto, ON
- Full-time
As Senior Manager, Strategic Partnerships, you will play a central role in shaping Agoda’s FI ecosystem in Korea and delivering high-impact partnerships that dr
Added 5 hours ago
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Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Vancouver, BC
- Full-time
As Senior Manager, Strategic Partnerships, you will play a central role in shaping Agoda’s FI ecosystem in Korea and delivering high-impact partnerships that dr
Added 5 hours ago
TU
Dental Assistant 2
The University of British Columbia
Vancouver, BC
- $5,317 to $5,772 CAD / month
- Full-time
This position- Dental Assistant II, would report to - Dental Assistant III or IV, that reports to the Senior Clinic Manager, Resources & Operations, who reports to the Clinic Director. This…

Surepoint Group

Business Analyst - Business Systems & Project Delivery

Edmonton, AB, Canada

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Job details

Experience: 5+ years’ experience as an IT business analyst, systems analyst, or in a related project delivery role
Posting language: English
Posted: Oct 27, 2026

Original job description

Surepoint is currently seeking a Business Analyst to join our IT team in Nisku, AB. We are looking for someone to contribute to the development, implementation, and ongoing sustainment of the organization’s business systems, digital transformation initiatives, and internal IT service delivery practices.

What You'll Be Doing

Support the implementation and delivery of enterprise business systems and digital transformation initiatives, independently managing assigned projects and workstreams while contributing to larger, complex organizational transformations
Engage stakeholders across branches, departments, and business units to understand operational challenges, assess existing business processes, identify gaps, and recommend opportunities for process standardization and improvement
Assist with the establishment and ongoing administration of structured demand intake and prioritization processes, including the classification and assessment of Reports, Interfaces, Conversions (Data), and Enhancements (RICE)
Develop, coordinate, and maintain project documentation, including project charters, work plans, schedules, milestones, deliverables, stakeholder communication plans, and status reports
Establish and maintain project RAID (risks, assumptions/actions, issues, and dependencies/decisions) registers, action items, decision logs, dependencies, and related documentation, proactively identifying risks, issues, and deviations requiring attention or escalation
Configure, administer, and maintain designated project and IT service tracking platforms in accordance with established workflows, governance standards, and direction provided by the Senior Manager, Business Systems Transformation
Coordinate cross-functional project activities involving internal stakeholders, subject matter experts, consultants, and external technology partners to support timely completion of assigned deliverables and commitments
Support the planning, implementation, and ongoing improvement of business systems, including application enhancements, system integrations, software upgrades, and new technology deployments
Assist in establishing and maintaining IT service management processes and practices, including the IT service catalogue, service request and change management workflows, knowledge management, and documentation of service ownership, escalation pathways, and operational handoffs
Coordinate testing activities, including the development and maintenance of test plans, scenarios, and scripts; defect identification and tracking; and facilitation of business acceptance and sign-off
Support systems development lifecycle (SDLC) and release management practices, including change control, implementation planning, deployment readiness, cutover coordination, and post-implementation stabilization
Assist with defining and validating reporting, analytical, integration, and data conversion requirements in collaboration with business stakeholders and technical delivery partners
Coordinate business readiness and organizational change activities, including stakeholder communications, training, user adoption, knowledge transfer, and transition to operational support
Author, review, and contribute to business cases, proposals, solution assessments, functional specifications, and other artifacts required to support technology investment and implementation decisions

What You Need to Succeed

Proven experience performing business analysis activities throughout the systems development lifecycle, including requirements analysis, process mapping, testing, change control, and implementation support
Demonstrated experience coordinating IT projects and independently managing assigned workstreams, including project planning, scope, schedules, deliverables, resource considerations, and dependencies
Working experience supporting enterprise business systems, including software enhancements, integrations, upgrades, and deployments
Experience using project management and work tracking tools to coordinate activities, maintain documentation, monitor progress, and support reporting
Experience facilitating stakeholder discussions and coordinating with internal business units and external vendors or partners to support the delivery of business solutions
5+ years’ experience as an IT business analyst, systems analyst, or in a related project delivery role
Professional certification in business analysis or project management is considered an asset
Experience with ERP and CRM systems, including integrations, reporting, and data management
Working experience with IT service management (i.e. ITIL), including service processes, SOPs, and knowledge management
Experience developing or maintaining business intelligence reports and dashboards using Microsoft Power BI or similar reporting tools

Proudly Employee-Owned – Join the Surepoint PROS!

At Surepoint, we’re more than just a place to work - we’re a team that thrives on performance, respect, ownership, and safety. As a proudly employee-owned and Indigenous-owned company, we are committed to fostering an inclusive, high-performance culture where every team member can grow, contribute, and succeed.

Why Join Surepoint?

Be an Owner: Through our Employee Share Ownership Plan (ESOP), every team member has the opportunity to share in our success.
Live Our PROS Values:
- Performance – Show up, do your best, and work safe.
- Respect – Collaborate, communicate, and lift each other up.
- Ownership – Take pride in your work and our collective success.
- Safety – Protect yourself and your team, always.
Comprehensive Benefits: Health, dental, vision, disability, life insurance, HCSA, EFAP, RRSP contributions.
Career Growth: Development opportunities that support your success.
Inclusive Culture: A diverse and respectful workplace with a strong commitment to Reconciliation and partnerships with Indigenous Peoples.

Let’s build something great together. Join the Surepoint PROS today!

Sincerely,

Your Future Employer

Thank you for your interest in Surepoint. Only those candidate selected for further consideration will be contacted.

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More about this job

Responsibilities

The Business Analyst will support the implementation and delivery of enterprise business systems and digital transformation initiatives while managing project workstreams. They will engage stakeholders to assess operational challenges, document requirements, and coordinate cross-functional project activities to ensure successful system deployments.

Requirements

Candidates must have 5+ years of experience as an IT business analyst or in a related project delivery role. Proficiency in systems development lifecycle, ERP/CRM systems, and project management methodologies is required.

Skills

Business analysis
Project management
Systems development lifecycle
Process mapping
Requirements analysis
Change management
ERP systems
CRM systems
ITIL
Microsoft Power BI
Data conversion
Stakeholder management
Test planning
Release management
Business intelligence

Benefits

Health insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Health care spending account
Employee and family assistance program
RRSP contributions
Employee share ownership plan

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
IT
Digital transformation
RICE
RAID
SDLC
ERP
CRM
ITIL
Power BI
Project management
Process standardization
Change control
System integration
Business intelligence
Data management
Stakeholder engagement
Requirements analysis
Test planning
Release management
SOPs
Knowledge management
Functional specifications
Business cases
Technology implementation

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