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Surrey Police Service

Strategic Operations Advisor

Surrey, BC, Canada

$139,058 to $163,597 CAD / year · Full-time

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Job details

Pay: $139,058 to $163,597 CAD / year
Job type: Full-time
Apply by: Dec 9, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 700 police officers and over 550 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.

POSITION OVERVIEW

Surrey Police Service (SPS) has an exciting opportunity for a Strategic Operations Advisor to join the Strategic Operations Section, within the Office of the Chief Constable. This role provides strategic guidance, data analytics, and performance measurement support to the organization through advanced analysis, operational research, executive reporting, and stakeholder engagement. The position delivers evidence-based insights and recommendations to support performance monitoring, future planning, and informed decision-making across policing operations and corporate initiatives.

Schedule / Hours of Work

This is an on-site position and the anticipated schedule for this position is Monday to Friday, 37.5 hours per week. Please note, the hours are subject to change based on operational needs.

RESPONSIBILITIES

Preparing statistical reports as well as conducting and coordinating operational research and survey activities in support of organizational performance monitoring, data driven decision making and organizational change.
Synthesizing sensitive information into coherent executive-level updates.
Supporting senior management with strategic research and data analytics advice on various operational, organizational and/or community issues.
Assist in providing technical oversight across research and analytics functions and manage related projects and partnerships.
Monitoring metrics related to the organization’s strategic plan through advanced analytics and visualization tools.
Facilitate discussions and planning activities with multiple internal and external stakeholders.
Contribute towards initiatives including participating in working groups and committees, special projects and strategic scanning.
Provide evidence-based recommendations for continuous improvement and innovation in various programs, processes, data governance and police practices.
Provide subject matter expertise and support in maintaining quality analytical products and standards.
Review, edit, and assist in developing corporate reports, briefs, presentations, datasets, and other strategic resource materials and communications for various stakeholders.

KNOWLEDGE, SKILLS AND ABILITIES

Current knowledge of applied research and analytical methodologies, emerging law enforcement issues, and policing best practices.
Strong interpersonal skills with demonstrated ability to work successfully in a team environment.
Ability to effectively communicate and convey complex concepts, ideas and information to foster consensus among multiple stakeholders.
Proven ability to research, understand, and synthesize data with strong attention to detail.
Ability to work independently, take initiative and exercise good judgment.
Comprehensive knowledge of police operations and applied research analytics (e.g., quantitative and qualitative methods, data sciences, dashboards)
Proficiency in research and analytical tools such as Excel, ArcGIS, SPSS, Power BI, Tableau, or SAS.

QUALIFICATIONS

Completion of a post secondary education at the university level in the areas of Public or Business Administration, Social Sciences (e.g., Criminology) or other related program including coursework in applied research and data analysis.
Minimum of seven years of related experience.
An equivalent combination of education and experience may be considered.
All applicants must obtain and maintain the required police security clearance throughout their employment with SPS, which includes a mandatory polygraph examination.

BENEFITS & COMPENSATION

Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, RRSP/TFSA matching, generous vacation entitlements, and ongoing professional development. Employees benefit from short-term and long-term disability coverage, and travel and life insurance. SPS also provides an annual Lifestyle Spending Account (covering a broad range of eligible health, wellness, fitness, family, and professional development expenses etc.), and discounted access to City of Surrey recreation facilities. With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace Note – The aforementioned benefits only apply to eligible full-time positions within SPS.

This is a union exempt position.
The salary range is $139,058 - $163,597 annually (Pay Grade P3)

Applications must be submitted through our online Careers page. This posting will remain open until filled; however, applications will be reviewed on an ongoing basis. We encourage interested candidates to apply as soon as possible, as the posting may close earlier if a suitable candidate is selected.

For updates on recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and X (formerly Twitter).

Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.

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More about this job

Responsibilities

Conduct operational research, advanced data analysis, and performance monitoring to provide evidence-based insights and recommendations for policing operations and organizational initiatives. Prepare executive reports and strategic materials, advise senior leaders, oversee analytics projects, and facilitate planning and collaboration with internal and external stakeholders.

Requirements

Requires university-level post-secondary education in public or business administration, social sciences, or a related field, including coursework in applied research and data analysis, plus at least seven years of related experience; equivalent combinations may be considered. Candidates need knowledge of police operations and research analytics, proficiency with analytical tools, and must obtain and maintain police security clearance, including a mandatory polygraph examination.

Skills

Applied Research
Data Analytics
Quantitative and Qualitative Methods
Operational Research
Performance Measurement
Data Visualization
Executive Reporting
Stakeholder Engagement
Strategic Planning
Project Management
Data Governance
Police Operations
Research Synthesis
Communication
Excel
ArcGIS

Benefits

Extended Health Coverage
Dental Coverage
Defined Benefit Pension
RRSP/TFSA Matching
Paid Vacation
Professional Development
Short-Term Disability Coverage
Long-Term Disability Coverage
Travel Insurance
Life Insurance
Lifestyle Spending Account
Discounted Recreation Facility Access

Visa sponsorship

Not detected in the job text

Keywords

Applied Research
Data Analytics
Operational Research
Performance Measurement
Quantitative Methods
Qualitative Methods
Data Science
Data Visualization
Dashboards
Executive Reporting
Strategic Planning
Stakeholder Engagement
Police Operations
Law Enforcement
Data Governance
Continuous Improvement
Organizational Change
Survey Activities
Project Management
Excel
ArcGIS
SPSS
Power BI
Tableau
SAS
Police Security Clearance
Polygraph Examination

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