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Added 11 hours ago
W
Electrical and Instrumentation Supervisor - Kenora, ON
Weyerhaeuser
ON · Kenora, ON
- Full-time
…immediate opening for a permanent Electrical and Instrumentation Supervisor. Our plant manufactures the high strength engineered wood product Timberstrand® in a 24/7 operations, non-union,…
Added 14 hours ago
J&
3PL Warehouse Supervisor-Orthopaedics
Johnson & Johnson MedTech
Markham, ON
- Full-time
DePuy Synthes is recruiting for a 3PL Warehouse Supervisor, located in Toronto, Canada
Added 14 hours ago
AC
Part-Time Operating Engineer - 4th Class
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
Under the general direction of the Supervisor, Building Engineering and Chief Operating Engineer, the incumbent is responsible for the safe operation, inspection, maintenance and repair of…
Added 16 hours ago
YU
Grounds Supervisor
York University
Toronto, ON
- Contract
Reporting to the Manager, Grounds, Fleet & Waste Management, the Grounds Supervisor is committed to equity, diversity and inclusion and is responsible for the proactive, responsive,…
Added 16 hours ago
A
Signaling Communication and Electrical Technician
AtkinsRéalis
Ottawa, ON
- Full-time
…Line in Ottawa, Ontario. Reporting to the Wayside Maintenance Supervisor, you will support the operation and maintenance of advanced signaling, train control, communications, and electrical…
Added 16 hours ago
Supportive Housing Coordinator
Indwell
St. Thomas, ON
Position Description: Reporting to the Program Supervisor, as the Supportive Housing Coordinator, you will work alongside tenants who have experienced mental health concerns and/or…
Added 16 hours ago
SP
Victim Services Team Supervisor
Surrey Police Service
Surrey, BC
- $48.54 to $55.03 CAD / hour
- Full-time
Surrey Police Service (SPS) has an exciting regular full-time opportunity for a Victim Services Team Supervisor to join our Community Partnerships Support Section within the Community…
Added 16 hours ago
TS
Case Worker
The Salvation Army in Canada
Brantford, ON
- Part-time
…to men who requires transitional housing and federal release programs. It is a 24-hour…
Added 18 hours ago
EC
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Nanaimo, BC
- Temporary
Must be able to work night shift
Added 19 hours ago
AC
Part-Time Operating Engineer - 4th Class
Algonquin College
Ottawa, ON
- Part-time
Under the general direction of the Supervisor, Building Engineering and Chief Operating Engineer, the incumbent is responsible for the safe operation, inspection, maintenance and repair of…
Added 20 hours ago
S
Customer Service Coordinator II
Seaspan
Delta, BC
- Full-time
…for a seamless check-in and check-out process using internal programs and hold a certification in handling of dangerous goods. The CSOC will be accountable to lead and communicate during…
Added 20 hours ago
J&
3PL Warehouse Supervisor-Orthopaedics
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
DePuy Synthes is recruiting for a 3PL Warehouse Supervisor, located in Toronto, Canada
Added 21 hours ago
L
Laboratory Assistant BCGEU - Part Time Regular Float - North East Metro Vancouver
LifeLabs
North Vancouver, BC
- Part-time
If there is a bona fide reason why you cannot work a particular shift, please notify your supervisor with as much advance notice as possible.
Added 21 hours ago
L
Laboratory Assistant BCGEU - Part Time Regular Float - Vancouver, BC
LifeLabs
Vancouver, BC
- Part-time
If there is a bona fide reason why you cannot work a particular shift, please notify your supervisor with as much advance notice as possible.
Added 21 hours ago
L
Laboratory Assistant BCGEU - Part Time Regular Float - Vancouver, BC
LifeLabs
Vancouver, BC
- Part-time
If there is a bona fide reason why you cannot work a particular shift, please notify your supervisor with as much advance notice as possible.
Added 22 hours ago
MP
Quality Control: Shipping / Receiving - Afternoons
Mastronardi Produce
Kingsville, ON
- Full-time
Must have manual dexterity to perform computer skills as needed
Added 23 hours ago
A
Laboratory Assistant
ALS
North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
Report all safety concerns to the Supervisor or Manager and participate in incident investigations when required
Added 3 days ago
FH
Diagnostic Medical Sonographer (General Procedures & Cardiac Sonography) - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
Reporting to the Supervisor/Site Coordinator, the Diagnostic Medical Sonographer (General Procedures & Cardiac Sonography), practices in accordance with the standards of professional…
Added 3 days ago
FH
Radiological Technologist - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
Reporting to the Supervisor, Radiological Technology and the Site Coordinator, Medical Imaging, the Radiological Technologist, practices in accordance with the standards of professional…
Added 3 days ago
Food Production Attendant
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Food Services Manager or Area Supervisor, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital,…
Added 3 days ago
A
Laboratory Assistant
ALS
North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
Report equipment issues promptly to the appropriate supervisor or manager
Added 3 days ago
FM
Welder Lead Hand
Fortis Mining Engineering & Manufacturing
Saskatoon, SK
- Full-time
Report requirements for repairs to supervisor
Added 3 days ago
OE
Electrical Foreperson
OZZ Electric Inc.
Port Coquitlam, BC
- $120,000 to $150,000 CAD / year
- Full-time
Reporting to the Site Supervisor, the Site Foreperson is the second management level in command and has a further role as a coordinating manager and client interface. The Site Foreperson…
Added 3 days ago
PS
Operations Manager
Paladin Security Group Ltd
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
…Operations Centre, Specialty Services and Remote Video Monitoring programs, including service implementation, staffing analysis, technology-enabled workflows, client-specific requirements…
Added 3 days ago
NS
Welder Lead Hand
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Report requirements for repairs to supervisor

Surrey Police Service

Victim Services Team Supervisor

Surrey, BC, Canada

$48.54 to $55.03 CAD / hour · Full-time

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Job details

Pay: $48.54 to $55.03 CAD / hour
Job type: Full-time
Apply by: Dec 9, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 9, 2026

Original job description

Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 700 police officers and over 550 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.

POSITION OVERVIEW

Surrey Police Service (SPS) has an exciting regular full-time opportunity for a Victim Services Team Supervisor to join our Community Partnerships Support Section within the Community Policing Bureau. The Victim Services Team Supervisor is responsible for providing leadership, guidance, and operational oversight to a team of Victim Services Caseworkers, ensuring service delivery is responsive, consistent, and aligned with the needs of victims and operational priorities.

This role operates in a fast-paced, emotionally demanding environment where staff regularly support individuals impacted by crime, trauma, violence, and crisis. The successful candidate will be a seasoned professional who can effectively navigate complex and sensitive situations, support staff through challenging circumstances, and maintain a calm, professional presence during high-stress and emotionally charged incidents.

The Victim Services Team Supervisor will possess exceptional interpersonal and conflict de-escalation skills, sound judgment, and the ability to build trust and rapport with victims, staff, police officers, and community partners. They must be comfortable making decisions in dynamic situations, managing competing priorities, and supporting individuals experiencing trauma while maintaining appropriate professional boundaries.

In addition to supervising staff, this position may provide direct crisis intervention and victim support services, collaborate with internal and external stakeholders, and contribute to the ongoing development of programs, processes, and service delivery standards. Significant independence, discretion, and judgment are exercised in performing the duties of the role.

Schedule / Hours of Work

This is an on-site position working approximately 40 hours per week. The current anticipated schedule is Monday to Friday, including both day and afternoon/evening shifts (approximately one week per month with shifts ending at 9:00pm). Flexibility is required as schedules are subject to change based on the operational requirements of a 24/7 policing environment.

RESPONSIBILITIES

Supervises, schedules and reviews work of staff.
Provides training, guidance, direction, mentorship to the Victim Services Caseworkers and support staff.
Completes follow up with in response to critical incidents.
Prepares and maintains relevant files, records and reports.
Reviews and audits records and files for accuracy and completeness. Contributes to employee evaluations.
Suggests new and improved administrative methods and procedures to enhance efficiency.
Provides direct emergency crisis support to victims and witnesses of crime and other trauma at scene, in office, or other locations.
Delivers presentations and briefings and provide information to management and others.
Collaborates with other departments, agencies and levels of government.
Develops and fosters effective partnerships with diverse groups, including community organizations, agencies, and SPS members.
Coordinates with police, Crown counsel, and community agencies, and advocating for victims' rights and needs.
Acts as a liaison with various business units and agencies, responding to internal and external inquiries.
Assists in developing strategies and new initiatives involving various stakeholders.
Attends callouts to support staff when required.
Performs duties of Victim Services Caseworkers as required.
Assesses client’s safety and risk, develops safety plans, and ensures ongoing monitoring and follow-up where appropriate.
Makes ongoing recommendations based on policy, sound judgment and related principles.
Assists with related operational requirements as needed.
Assists other staff in performing their duties.
Performs other job-related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of the philosophy and objectives of a Victim Services Program.
Knowledge of principles, practices and techniques of crisis intervention and follow-up support, as related to the work.
Knowledge of the counselling and other resource agencies at SPS.
Knowledge of the criminal justice system, including the judiciary and corrections systems.
Knowledge of the dynamics of trauma and loss within diverse cultures.
Knowledge of applicable computer programs, including but not limited to PRIME and JUSTIN.
Knowledge of Provincial and federal legislation related to the work.
Knowledge of SPS operations, policies and procedures.
Knowledge of police terminology and reporting procedures.
Knowledge of the Criminal Code of Canada.
Ability to communicate effectively both orally and in writing.
Ability to understand and effectively carries out oral and written instructions.
Ability to maintain confidentiality in providing accurate, factual information to others.
Ability to exercise considerable independence of judgment and action within specific guidelines.
Ability to establish and maintain effective working relationships with various stakeholders including but not limited to SPS sworn members, employees, and external agencies.
Ability to multi-task and manage time effectively.
Ability to lead teams effectively.
Ability to prepare and maintain complex records, correspondence, and reports.
Ability to provide guidance, direction, training, and mentoring to staff.
Ability to maintain confidentiality in dealing with sensitive information.
Ability to make recommendations on policies, procedures and operations.
Relevant level of Security Clearance.

QUALIFICATIONS

Completion of Grade 12, supplemented by a post-secondary diploma/degree in a related field
A minimum of five years of related experience including supervisory experience is required.
An equivalent combination of education and experience may be considered.
All applicants must obtain and maintain the required police clearance throughout their employment with SPS. This role also requires RCMP Reliability Status (security clearance).

BENEFITS & COMPENSATION

Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term disability coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace. Note – The aforementioned benefits only apply to eligible full-time positions within SPS.

This is a unionized position, represented by CUPE 402.
The salary range is $48.54/hour to $55.03/hour (pay grade 29L).

Applications must be submitted through our online Careers page. This posting will remain open until 11:55pm on November 27, 2026, however, applications will be reviewed on an ongoing basis. We encourage interested candidates to apply as soon as possible, as the posting may close earlier if a suitable candidate is selected.

For updates on recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and X (formerly Twitter).

Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.

Apply on LinkedIn About employer

More about this job

Responsibilities

Supervise, schedule, train, mentor, and evaluate Victim Services Caseworkers while overseeing consistent service delivery, records, and operational procedures. Provide or coordinate crisis support for victims and witnesses, assess safety and risk, develop partnerships with police and community agencies, and contribute to program improvements.

Requirements

Requires Grade 12 completion and a post-secondary diploma or degree in a related field, plus at least five years of related experience including supervisory experience; an equivalent combination may be considered. Applicants must obtain and maintain police clearance and RCMP Reliability Status, and should have knowledge of victim services, crisis intervention, trauma, the criminal justice system, relevant legislation, and SPS procedures.

Skills

Team Leadership
Staff Supervision
Crisis Intervention
Victim Support
Conflict De-Escalation
Trauma-Informed Support
Risk Assessment
Safety Planning
Case Management
Stakeholder Collaboration
Community Partnerships
Written and Oral Communication
Confidentiality
Recordkeeping and Reporting
Time Management
Criminal Justice System Knowledge

Benefits

Extended Health Coverage
Dental Coverage
Defined Benefit Pension
Vacation Entitlements
Professional Development
Short-Term Disability Coverage
Long-Term Disability Coverage
Travel Insurance
Life Insurance
Discounted Recreation Facility Access
Personal and Family Support

Visa sponsorship

Not detected in the job text

Keywords

Victim Services
Victim Support
Crisis Intervention
Trauma-Informed Support
Police Services
Community Policing
Team Supervision
Staff Scheduling
Staff Training
Mentorship
Emergency Crisis Support
Safety Assessment
Risk Assessment
Safety Planning
Criminal Justice System
Criminal Code Of Canada
Police Terminology
Police Reporting Procedures
Provincial Legislation
Federal Legislation
PRIME
JUSTIN
Confidentiality
Case Records
Community Partnerships
Crown Counsel
Victims' Rights
RCMP Reliability Status
Police Clearance

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Work requirements

Jobs in Canada